Files
PaperClipAI/doc
DottaandClaude Fable 5.2 fd5ee7e385 fix(native): continue a routine assignment or chat message whose remote Runner an upgrade lost mid-turn (#21052)
## Thinking Path

> - Paperclip is the open source app people use to manage AI agents for
work
> - Native runs on remote sandboxes (Daytona) use a detached Runner.
When the server is replaced during an upgrade, the new server reattaches
to that Runner
> - On staging, upgrades every 15–40 minutes lose the in-flight Runner.
The same-run reattachment then finds `process_verification` /
`process_not_running`, the run fails with
`runner_remote_process_identity_unavailable`, and the task is blocked
> - #21039 made these runs continue once in a fresh session (the turn is
recorded as having an unknown outcome and is not replayed). It covers
user wakes and automatic retries (`retryOfRunId`) only
> - A routine's system assignment (`issue_assigned`, requested by the
system) and an external chat message wake have no `retryOfRunId`. They
got `not_user_request` and stayed blocked for a person
> - This pull request treats those two wakes as owed task work, so they
continue the same way once the Runner is proven gone
> - The benefit is that an upgrade no longer leaves these tasks waiting
for a Retry click

## Linked Issues or Issue Description

Refs #21039, #21023, #20923

**What happened?**
Staging replaced its server at about 07:10Z. 17 remote native runs were
in flight. Each new controller reached its Runner 114–152 s after
detach. Recovery failed with "PRP command session.snapshot timed out".
The same-run reattachment then found the Runner process gone, and each
run failed with `native_continuation_requires_reconciliation`. #21039
continued 14 of the 17 automatically. The other 3 were a routine's
assignment (two runs) and an external chat message. They have no
`retryOfRunId`, so `requestInterruptedNativeTurnRetry` returned
`not_user_request`. Those tasks are still blocked with no retry.

**What did you expect to happen?**
The Runner is proven gone, so nothing can still run the turn. The run
should continue once in a fresh session, the same as an automatic retry
of owed work.

**Steps to reproduce**
1. Start a remote native run from a routine assignment, or from an
external chat message.
2. Replace the server while the provider turn is active, so that the
reattachment finds `process_not_running`.
3. The run fails and the task stays blocked. No automatic Retry is
requested.

## What Changed

- `server/src/services/heartbeat/restart-interrupted-turn.ts`: after the
Runner is proven gone, a system wake also continues when it is a system
assignment (`issue_assigned`), or when it is a comment or external chat
message wake whose message is still on the task (not deleted, not
written by a run). It runs under the run's responsible user, at most
once per chain of runs, like an automatic retry already does. A linked
person's external chat message continues under that person when the
message is still on the task. Monitors and other system wakes are
unchanged.
- The same file and `server/src/app.ts`: the hook now passes the chat
service's Retry callback (`prepareFailedChatRunRetry`, registered at app
startup next to the budget-resume callback). A task in a connected
conversation whose endpoint restricts external execution then continues
through the chat Retry path. Before, `requestTaskRetry` refused it
(`retry_refused`) and the task stayed blocked.
- `server/src/services/runner-lost-mid-turn-continuation.test.ts`:
production-shape cases for a system assignment, an unlinked external
chat sender, and a linked person's chat message. Negative cases: a
deleted message, a message written by a run, a deleted linked message,
and a system assignment whose Runner was not proven gone.
- `doc/execution-semantics.md`: describes the rule.

## Verification

- Red on `origin/master` with only the new tests: `cd server && npx
vitest run src/services/runner-lost-mid-turn-continuation.test.ts` fails
4 of 16. The three new continuation cases return `{ requested: false }`.
The deleted linked-message case returns `not_user_request` instead of
`message_unavailable`.
- Green with the fix: 16 of 16. Two more cases bind the task to a real
restricted Slack endpoint and conversation. With the chat callback
registered, the run continues and the Retry carries the chat action (18
of 18). Without the callback, the result is `retry_refused`, which was
the behavior before for every connected conversation.
- Related suites pass: `runner-lost-mid-turn-continuation.test.ts`,
`heartbeat-native-remote-failure-retention.test.ts`,
`workspace-recovery-retry-copyback.test.ts`,
`governed-wait-runner-loss.test.ts` (116 tests).
- `cd server && npx tsc --noEmit` passes.
- Production evidence was read from staging run events through the
read-only API: 3 of 17 losses at the 07:10Z swap took this path. After
this change the next post-upgrade audit should show an automatic
`task_retry` for every `native_continuation_requires_reconciliation` run
whose refusal is `process_not_running`, including routine assignments
and chat messages.

## Risks

- Low. The change applies only after the Runner process is proven gone
(`process_verification` / `process_not_running`), so no Runner can still
run the turn. The turn is not replayed. The fresh session continues over
the saved work, as in #21039.
- The task can contain partial tool work from the lost turn. This is the
same accepted risk as #21039.
- Previous-release story: no persisted shape changes. The rule reads the
wake's reason and comment id, which earlier releases already write. A
run an older release already settled keeps its visible Retry.
- This does not stop the Runner loss itself. That is a separate fix.

> For core feature work, check [`ROADMAP.md`](ROADMAP.md) first and
discuss it in `#dev` before opening the PR. Feature PRs that overlap
with planned core work may need to be redirected — check the roadmap
first. See `CONTRIBUTING.md`.

## Model Used

- Claude (Anthropic) via Claude Code, with tool use (shell, file edits,
test runs, read-only staging API reads). Model ID as attributed in the
commit trailer: Claude Fable 5.2.

## Checklist

- [x] I have included a thinking path that traces from project context
to this change
- [x] I have specified the model used (with version and capability
details)
- [x] I have checked ROADMAP.md and confirmed this PR does not duplicate
planned core work
- [x] I have searched GitHub for duplicate or related PRs and linked
them above
- [x] I have either (a) linked existing issues with `Fixes: #` / `Closes
#` / `Refs #` OR (b) described the issue in-PR following the relevant
issue template
- [x] I have not referenced internal/instance-local Paperclip issues or
links (only public GitHub `#NNN` / `github.com/paperclipai/paperclip`
URLs)
- [x] My branch name describes the change (e.g. `docs/...`, `fix/...`)
and contains no internal Paperclip ticket id or instance-derived details
- [x] I have run tests locally and they pass
- [x] I have added or updated tests where applicable
- [x] I have updated relevant documentation to reflect my changes
- [x] I have considered and documented any risks above
- [ ] All Paperclip CI gates are green
- [ ] Greptile is 5/5 with no open P2s, recommendations, or follow-ups
- [x] I will address all Greptile and reviewer comments before
requesting merge

🤖 Generated with [Claude Code](https://claude.com/claude-code)

---------

Co-authored-by: Claude Fable 5.2 <noreply@anthropic.com>
2026-11-12 02:11:28 -06:00
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