PaperClipAI/doc/MCP-RUNTIME-OPERATIONS.md

MCP Runtime Operations

This runbook covers Paperclip Tools & Access runtime slots for MCP connections. It is written for board and CloudOps operators responding to stuck local stdio slots, degraded remote HTTP connections, capacity deferrals, restart storms, and secret-resolution failures.

Do not print raw bearer tokens, gateway session tokens, credential headers, environment variables, or secret values while following this runbook. The APIs below return redacted state and audit metadata; keep shell tracing disabled when exporting credentials.

Tool action approvals require PAPERCLIP_TOOL_ACTION_SIGNING_SECRET to be set independently from auth/JWT secrets. paperclipai onboard generates it for local instances, and worktree setup propagates or generates an independent value in the worktree .env; operator-managed deployments must set it explicitly. Rotate it deliberately: changing it invalidates outstanding signed tool-action approvals, so drain or reject pending approvals before rotation.

Support Matrix

Transport	Local trusted	Hosted cloud / public authenticated	Notes
remote_http	Supported	Supported	Preferred production path. Paperclip proxies calls through the gateway with policy, audit, timeout, and redaction controls.
local_stdio	Supported through approved templates and supervised runtime slots	Supported only when an explicitly trusted MCP runtime worker/host is configured	Set PAPERCLIP_TRUSTED_MCP_RUNTIME_HOST or PAPERCLIP_TOOL_RUNTIME_TRUSTED_HOST only for a worker that is allowed to supervise local processes. Do not enable arbitrary agent-supplied commands.

Native runtime gateway ownership

Paperclip Runner creates an immutable MCP assignment for one agent. Its gateway stores the owner in agentId and the agent context scope. Authentication checks that the run belongs to that owner and that the gateway and profile metadata refer to the same assignment. Invalid ownership or assignment metadata rejects the token with gateway_token_run_context_invalid.

The reserved native: profile key also identifies a native assignment if its gateway metadata is cleared. Clearing metadata cannot turn the assignment into a shared gateway. Invalid JSON metadata, including JSON null, returns the same authentication rejection. Use an ordinary profile for an explicit shared gateway.

Older native gateways can have a null agentId. Authentication still checks their metadata owner. When the owner reuses the assignment, Paperclip validates the gateway and profile before it binds the gateway to that agent. A conflicting owner is never overwritten.

Native assignments enter the run configuration once through the runtime MCP delivery path. Managed gateway discovery excludes historical native assignments. Their stored rows remain available for existing runs. Explicit company gateways continue to use their configured scopes.

Client-side tool-call deadline

The gateway bounds each provider call, but the agent's MCP client also needs a bound. Without one, a gateway request that never answers holds the agent turn until the adapter execution timeout ends the run. Claude's default MCP tool timeout is far longer than a run, and ACP mcpServers entries have no per-server timeout field. So when an ACP Claude run receives runtime MCP servers, the ACPX engine sets MCP_TOOL_TIMEOUT to 15 minutes. A call that passes this deadline returns an MCP error to the model, and the turn continues. An MCP_TOOL_TIMEOUT value in the adapter env configuration takes priority.

Metrics

The board runtime health API summarizes one-hour event windows plus current durable slot state:

curl -fsS \
  -H "Authorization: Bearer $BOARD_API_KEY" \
  "$PAPERCLIP_URL/api/companies/$COMPANY_ID/tools/runtime-health" | jq .

Metrics surfaced there include:

• Current slot counts: active, starting, running, idle, failed, stopped.
• Stuck slot counts: starting/running slots without progress for 5 minutes.
• Runtime events: capacity deferrals, restart attempts, restart suppression, idle evictions.
• Tool-call health: call count, timeout count/rate, failure count/rate, average latency, p95 latency.
• Connection health: active, disabled, degraded, remote_http, and local_stdio connection counts.
• Secret failures: missing-secret failures in the last hour.
• Audit write failures: durable audit_write_failed counter increments whenever MCP audit-event persistence fails.

Alerts

Alert	Severity	Suggested threshold	First responder action
mcp_runtime_stuck_starting_slot	Critical	Any starting slot older than 5 minutes	Inspect slot health/logs, stop the slot, restart it once, then disable the connection if it sticks again.
mcp_runtime_stuck_running_slot	Critical	Any running slot with no progress for 5 minutes	Inspect recent audit events and active calls; restart only after confirming no healthy call is still in progress.
mcp_runtime_high_timeout_rate	Warning/Critical	Warning at >=3 timeouts and >=10% in 1 hour; critical at >=10 timeouts or >=25%	Check upstream MCP health, runtime capacity, and gateway audit failures before retrying workloads.
mcp_runtime_high_error_rate	Warning/Critical	Warning at >=5 failures and >=10% in 1 hour; critical at >=10 failures or >=25%	Group audit failures by reasonCode, then fix credentials/config or disable the affected connection.
mcp_runtime_capacity_deferrals_repeated	Warning/Critical	Warning at >=3 capacity deferrals in 1 hour; critical at >=10	Stop idle/stale slots, reduce noisy workloads, or raise slot caps only after confirming host capacity.
mcp_runtime_restart_storm	Warning/Critical	Warning at >=3 restarts in 1 hour; critical on any restart suppression	Stop the slot, inspect stderr/audit reason codes, and keep the connection disabled until the template/upstream is fixed.
mcp_runtime_connection_health_degraded	Warning/Critical	Any active enabled connection with degraded/failed/missing-secret health, or any disabled enabled-path connection	Run health check, refresh catalog after recovery, or keep the connection disabled and route agents to alternatives.
mcp_runtime_missing_secret_failures	Warning/Critical	Warning on any missing-secret failure; critical at >=3 in 1 hour	Check secret bindings and provider health without revealing secret values; rotate or rebind missing secrets.
mcp_runtime_audit_write_failures	Critical	Any audit write failure	Treat as a control-plane incident; restore DB/audit durability before retrying tool workloads.

Diagnose A Stuck Slot

1. Read the health summary and note firing alert names:

   curl -fsS \
     -H "Authorization: Bearer $BOARD_API_KEY" \
     "$PAPERCLIP_URL/api/companies/$COMPANY_ID/tools/runtime-health" | jq '{status, metrics, alerts}'
   

2. List durable runtime slots:

   curl -fsS \
     -H "Authorization: Bearer $BOARD_API_KEY" \
     "$PAPERCLIP_URL/api/companies/$COMPANY_ID/tools/runtime-slots" | jq .
   

3. Inspect recent gateway audit events without printing secrets:

   curl -fsS \
     -H "Authorization: Bearer $BOARD_API_KEY" \
     "$PAPERCLIP_URL/api/tool-gateway/audit?companyId=$COMPANY_ID&limit=100" \
     | jq '[.[] | {createdAt, action, entityType, entityId, reasonCode: .details.reasonCode, tool: .details.tool, durationMs: .details.durationMs}]'
   

4. Identify the affected slotId, connectionId, reasonCode, and whether the slot is starting, running, idle, failed, or stopped.

Clear A Stuck Slot

Stop the slot first when it is stale, idle, failed, or confirmed not to be serving a healthy active call:

curl -fsS -X POST \
  -H "Authorization: Bearer $BOARD_API_KEY" \
  -H "Content-Type: application/json" \
  "$PAPERCLIP_URL/api/companies/$COMPANY_ID/tools/runtime-slots/$SLOT_ID/stop" \
  -d '{}' | jq .

Restart once when the template/config is expected to recover:

curl -fsS -X POST \
  -H "Authorization: Bearer $BOARD_API_KEY" \
  -H "Content-Type: application/json" \
  "$PAPERCLIP_URL/api/companies/$COMPANY_ID/tools/runtime-slots/$SLOT_ID/restart" \
  -d '{}' | jq .

If restart suppression fires, do not keep retrying. Disable the connection:

curl -fsS -X PATCH \
  -H "Authorization: Bearer $BOARD_API_KEY" \
  -H "Content-Type: application/json" \
  "$PAPERCLIP_URL/api/tool-connections/$CONNECTION_ID" \
  -d '{"enabled":false,"status":"disabled"}' | jq '{id, name, enabled, status, healthStatus}'

Verify Recovery

1. Run the connection health check:

   curl -fsS -X POST \
     -H "Authorization: Bearer $BOARD_API_KEY" \
     -H "Content-Type: application/json" \
     "$PAPERCLIP_URL/api/tool-connections/$CONNECTION_ID/health-check" \
     -d '{}' | jq '{connection: {id: .connection.id, healthStatus: .connection.healthStatus, healthMessage: .connection.healthMessage}, runtimeSlot}'
   

2. Refresh the catalog after a remote endpoint or stdio template recovers:

   curl -fsS -X POST \
     -H "Authorization: Bearer $BOARD_API_KEY" \
     -H "Content-Type: application/json" \
     "$PAPERCLIP_URL/api/tool-connections/$CONNECTION_ID/catalog/refresh" \
     -d '{}' | jq '{discoveredCount, quarantinedCount}'
   

3. Re-read runtime health:

   curl -fsS \
     -H "Authorization: Bearer $BOARD_API_KEY" \
     "$PAPERCLIP_URL/api/companies/$COMPANY_ID/tools/runtime-health" | jq '{status, metrics, alerts}'
   

Recovery is complete when stuck-slot alerts clear, timeout/error rates return below threshold, the connection is healthy or intentionally disabled, and audit events show no new restart suppression or capacity deferrals.

Verification Coverage

Automated coverage includes:

• A synthetic degraded runtime-health scenario in server/src/__tests__/tool-access-service.test.ts that creates a stale running slot, degraded connection, timeout event, capacity deferral, and restart suppression.
• A durable audit-write failure scenario in server/src/__tests__/tool-access-service.test.ts that verifies mcp_runtime_audit_write_failures fires from the counter path.
• A gateway runtime recovery scenario in server/src/__tests__/tool-gateway.test.ts that recovers a stuck local stdio slot before reuse.