## Thinking Path > - Paperclip manages AI agents and their work. > - An agent workflow needs persistent facts and a safe way to transfer work. > - Creating a task for each phase splits the objective, discussion, workspace, and review policy. > - A case can retain the facts while one primary task moves between agents. > - Transfers must survive process failure and preserve private access, budgets, and completion gates. > - This pull request adds durable case handoffs, native case tools, and read-only case pages. > - Prompts describe the workflow. Existing task controls decide when work can run and finish. ## Linked Issues or Issue Description **Problem or motivation** Prompt-driven agent teams need a persistent record that can move through triage, implementation, verification, and correction. Ordinary reassignment does not provide a durable instruction, safe release barrier, or recoverable delivery receipt for an agent handing off its own running task. **Proposed solution** Extend standalone cases with one primary task, a descriptive phase, retained access sources, and a handoff ledger. Apply assignments after source execution and workspace settlement. Deliver each transfer through the existing durable wake queue. Provide `create_case`, `read_case`, `update_case`, and `handoff_case` in the native runner. Creation requires kickoff and explicit workflow text. An explicit handoff to `done` closes the case when normal task completion is accepted. **Alternatives considered** Do not add a workflow engine, filesystem queue, configured state graph, or one task per phase. The workflow document combines transition prose with an optional Mermaid `stateDiagram-v2` map. The server does not execute the diagram. The Pipelines experiment removed on master stays removed. **Roadmap alignment** This extends Agent Reviews and Approvals, Enforced Outcomes, Bounded Run Recovery, and Activity Log attribution. Existing approval, review, budget, privacy, workspace, and responsible-user rules remain authoritative. Related work: [ordinary handoff wake recovery](https://github.com/paperclipai/paperclip/pull/15019). This feature adds a separate persisted case-handoff receipt and release barrier. ## What Changed - Add case routing fields, retained access sources, durable handoff history, delivery leases, and replay-safe migrations. - Keep the same primary task across agent phases. Preserve each returning agent's own session and the task's workspace. - Fence outgoing mutations, wait for provider and workspace release, and recover delivery without duplicate task comments or runs. Recheck current assignment permissions as the original caller before applying a delayed transfer. Scope a run Stop to that run’s own handoff intents, so repeated old Stop requests preserve newer work. Cancelling terminal intent without a source run also requires fenced current task ownership, including native retries and preparation with an old checkout. For Cloud callers, revalidate current stack membership with an uncached Cloud RPC and derive owner elevation from the current managed setting. - Keep case reads, documents, assets, Audit, and live events inside retained task/project permissions. - Add native case creation/read/update/handoff tools. Store required workflow text and initial documents on the first task. Page oversized case facts and referenced document bodies through the dedicated tool with bounded UTF-8 JSON, current routing versions, snapshot conflicts, and current source authorization on every page. - Add read-only case lists and detail pages, task-style list controls, compact dotted field tables, linked handoff tasks, and case filters in Audit. - Add native/legacy integration tests, migration/restart tests, browser coverage, and bounded live receipt fixtures. Extend the trusted sandbox condition to cover the new subscription fixture profile. - Hide obsolete paused-agent warnings on completed or cancelled task threads. - Synchronize the company-switch settings test with React effects after a CI failure. Preserve its security assertions and production remount behavior. ## Verification The branch directly includes master `9ef434fe79`. The required `ci / verify` and `ci / e2e` gates pass on head `765fccd67c`. [Current-head CI](https://github.com/paperclipai/paperclip/actions/runs/39464348614) passes typecheck, build, tests, and all eight browser shards. Security checks pass. [Greptile gives this exact head 5/5](https://github.com/paperclipai/paperclip/pull/16959#issuecomment-6291156549), with no unresolved review threads. The optional Paperclip Review check remains queued because its assigned agent is paused. It is not a required branch check. No check result was overridden. Local workspace typecheck and build pass after the master merge, along with database migration checks, token gates, map checks, Storybook catalog checks, and the Copilot profile identity check. Standard builds refresh Runner vendor output. Focused checks pass 2,008 API/paging/context tests and 7 strict case protocol tests. The final commit changes one test fixture only; its ten tests, UI typecheck, and token gates pass. No production source changed in that commit. On current head `765fccd67c`, all **194 critical workflow tests** executed and passed with no skipped tests in those files: - 38 Stop/ownership tests, including board completion intent, native retries, stale Stop, and preparation with an old checkout. - 2 actual legacy process/HTTP handoff tests, including scratch failure, a closed-stdio child that continues writing, and recovery through a fresh worker after the process group stops. - 5 migration tests, including SQL column metadata, preserved null authority context, and all six prior-numbering receipts. - 3 process-settlement and 5 scratch tests. - 88 handoff-service, 18 heartbeat handoff, and 21 native case-tool integration tests. - 7 bounded case/document-read projection tests and 7 strict protocol-contract tests. The current CI checkout was `fed65d49`, merging `765fccd67c` into master `9ef434fe79`. Its new document regressions reconstruct exact Unicode/escaped bodies and revisions through real native authority and authenticated HTTP with generic API tools disabled. They cover case-owned, primary-task, and linked-task documents; routing on every page; stale document snapshots; access loss and unlinking; unrelated/foreign/private sources; system documents; and quarantined content. Active-task document tools retain their existing behavior. These are current-head test results from the first CI attempt; the browser-only retry did not rerun these suites. The full `64fdd3403f` CI failed one separate settings test: after a company switch, it observed an unsettled API-key draft. The production component and test were unchanged from prior green source. Production switches remount both keyed settings layers; the test directly reused an unkeyed view and used a timer tick instead of waiting for React effects. The final commit replaces that fixture synchronization with React `act`. The exact secret-clearing assertions and all timeouts remain unchanged. The original assertion failure remains recorded; no unchanged retry was used. The narrow unchanged baseline and fixed fixture each pass 10 tests. The upstream result-paging merge preserves case capture namespaces and current asset privacy. Its API integration suite executed 39 of 41 tests successfully, with two skipped; the optional assigned-result PRP integration test was skipped. Neither skipped suite is counted in the 194 critical tests or as live provider proof. All 361 upstream migration entries and SQL bodies remain unchanged. Six case migrations follow master as 0363–0368 with identical SQL hashes. Official Drizzle generators produced the combined metadata and five retained snapshots. Generation reports no schema changes, and the snapshot drift test passes. The earlier `ce361ae5d0` CI passed on attempt 1, including its then-current 179 critical tests. Fresh review later identified unusable document references with generic API tools disabled; the bounded document reads and ten additional authenticated HTTP tests address that finding. The full local `pnpm test:run` attempt was cancelled after this Mac exhausted PostgreSQL semaphore capacity; it is **not** counted as a pass. Later database attempts also stopped before assertions or skipped, including one sandbox socket denial. Two original stale-Stop regressions did reproduce the bug against the old source. A REST serialization assertion passed after two preserved database-startup failures. No test timeout was increased. All 194 assertions listed above executed and passed in current-head CI. The complete 385-file, 3,963-test UI shard also passed after the fixture repair. A configured-provider receipt workflow passed 13 backend checks across triage → implementation → verification → correction → done, using one task and four work runs. The saved receipt is revision 2 with total 6 USD; case and task both closed. The original canonical attempt remains failed because its browser assertion confused the terminal destination with completed-task tooltips. The corrected full browser verifier passed on the same retained database and original runs, with no additional provider calls. The last clean-build browser readback is on `6a86c54a53`; later changes affect recovery, authorization, bounded reads, and settlement. Accounted work cost is a $1.010574 rate-card estimate; provider billing and setup-probe usage are unavailable. Copilot profile 49 passed the unchanged seven-fixture private protocol pack (46/46 checks, no retries) and the product file-edit canary after master's completion-replay change. All 60 bound implementation hashes remain unchanged on the current source. Historical profile-47/48 identities and results remain intact. See the [profile-49 compatibility record](https://github.com/paperclipai/paperclip/blob/codex/persistent-case-handoffs/doc/plans/2026-10-20-copilot-completion-recovery-compatibility-v49.json). This is bounded compatibility evidence, not a fresh full matrix, installed-package product test, or Daytona rollout. Preserved CI failures and retries: - On `20662930ac`, Slack managed setup failed a five-second success assertion after reload. Its test/application path was unchanged from a prior green head. One unchanged-source retry passed all 25 tests in that shard; no source or timeout changed. - On `9402b4f17a`, two CI workers received shutdown signals at 15:24:19 UTC. Neither log had an assertion failure before interruption. One unchanged-source retry of each passed all Runner static checks and all 32 tests in browser shard 6; both aggregates passed. The next head, `7b4374edaf`, passed all CI without retries. - On `295f289b5a`, serialized shard 9 timed out during its first device-login test, then the next test found an active login lease. Direct login/test paths were unchanged from a prior green head. Cold import plus a timed-out async body using the next test's mutable actor/store is the supported fixture-race explanation; no request trace proves that sequence. The original failure remains recorded. One unchanged-source retry passed all 294 tests in 19 files, including all 41 device-login tests. No login source or timeout changed. The subsequent `ce361ae5d0` CI passed without retries. - On `64fdd3403f`, one company-switch settings assertion observed an unsettled draft. The final test-only commit uses React `act` without changing assertions, timeouts, or production code. On `765fccd67c`, all ten settings tests and the complete 385-file, 3,963-test UI shard passed. - On `765fccd67c`, browser shard 3 completed the split-handoff assertions, then cleanup received HTTP 500 from run cancellation after a one-second PostgreSQL row-lock timeout. The extra chat run was reporting completed work while teardown began. Cleanup stopped before restoring a global experiment flag, causing a later assertion to fail. Relevant production and test paths are unchanged from an earlier green commit. Stop's lock order is consistent, and no nested self-lock was found; the exact PostgreSQL blocker was not recorded. One unchanged-shard retry passed. The original failure, trace, and downstream flag failure remain recorded. No Stop implementation, cleanup assertion, or timeout changed. The retry supports intermittent cleanup contention; it does not identify the original blocking transaction. ## Risks - Local process transfers require host-owned PID/group absence. Missing or uncertain termination evidence keeps delivery pending, independently of scratch setup. - Handoff admission and task cancellation share execution ownership. New regression tests cover temporary holds, late source writes, and uncertain provider termination. - Retained private sources use an intersection of existing permissions. This intentionally fails closed when a source is missing or an existing task cannot preserve that boundary. - Migrations add tables and indexes. They preserve master history and can replay over prior feature installs. Migration 0368 adds nullable internal authorization provenance with no default or authority backfill. Historical transfers still awaiting release without this context fail closed; an operator must cancel them and request a new handoff. - Delayed Cloud handoffs depend on the current Cloud membership RPC. An unavailable, ambiguous, expired, or mismatched response holds the handoff for retry; it does not reuse cached authority or grant access. - Bounded reads reload and reauthorize the selected projection per page. Underlying work grows with the data size and number of pages. Changed data or routing requires restarting from offset zero without the old snapshot. - Phase names and workflow diagrams remain advisory. They do not satisfy review or approval gates. - This is a large, cross-cutting PR. The maintainer requested one PR for the whole feature; the commits separate data, runtime, UI, and qualification work. ## Model Used OpenAI Codex, GPT-6 family, with tool use, code execution, and delegated code review. The exact deployment model ID and context-window size were not exposed in the session. Live fixture agents used the explicitly configured provider model recorded in their test evidence. ## Checklist - [x] I have included a thinking path that traces from project context to this change - [x] I have specified the model used (with version and capability details) - [x] I have checked ROADMAP.md and confirmed this PR does not duplicate planned core work - [x] I have searched GitHub for duplicate or related PRs and linked them above - [x] I have either (a) linked existing issues with `Fixes: #` / `Closes #` / `Refs #` OR (b) described the issue in-PR following the relevant issue template - [x] I have not referenced internal/instance-local Paperclip issues or links (only public GitHub `#NNN` / `github.com/paperclipai/paperclip` URLs) - [x] My branch name describes the change (e.g. `docs/...`, `fix/...`) and contains no internal Paperclip ticket id or instance-derived details - [x] I have run tests locally and they pass - [x] I have added or updated tests where applicable - [x] I have updated relevant documentation to reflect my changes - [x] I have considered and documented any risks above - [x] All Paperclip CI gates are green - [x] Greptile is 5/5 with no open P2s, recommendations, or follow-ups - [x] I will address all Greptile and reviewer comments before requesting merge --------- Co-authored-by: Paperclip <noreply@paperclip.ing>
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Cases
First-task kickoff may supply initialDocuments; these are ordinary task
documents, saved before the assignee wakes. The read-only case page surfaces
authorized primary/linked task documents and their revisions with their task
origin. Historical case-owned documents remain readable; no document copies or
editing controls are introduced. Native create_case requires kickoff and
creates the first task before dispatch; missing kickoff creates nothing.
Required workflow_document_text becomes the task's ordinary Markdown workflow
document. Agents read it on demand; its reference is prioritized in bounded
context. Authoring guidance recommends both a Mermaid stateDiagram-v2 map and
prose explaining each transition's conditions, evidence, agent and wait/retry
rules, without server transition parsing.
The cases experiment exposes structured records with types, fields, parent/child relationships, revisions, and related task work. Work appears above Details in one column. Details use a compact monospace key/value table: nested objects become dotted leaf paths, singleton object arrays omit the redundant index (items.quantity), and multiple object-array entries retain their indices (items[0].quantity). Primitive arrays remain inline JSON; scalar task/case/URL references remain links. Case changes live in Audit, accessible through a case-scoped link and the Cases action/Case entity filters.
Feature ID: cases.
Implementation: case list, case detail.
Agent access: companion.
Sub-features
browse:cases/browse— search, choose visible columns, filter by status/type/project, sort/group, and navigate read-only case records.structure:cases/structure— read saved fields, documents, attachments, and parent/child relationships.history:cases/history— inspect document revisions and case changes in the shared Audit view, with actor avatars and case/action filters.task-links:cases/task-links— follow work associated with a case in both directions.handoffs:cases/handoffs— move the same primary task between agents and inspect its phase and handoff history.
How to get to it (user POV)
case-list
Open Cases in the company sidebar (/:companyPrefix/cases). The task-style header has Search and four icon controls: Columns, Filter (with an active-filter count), Sort and Group. Filter opens status/type/project choices, including No project. Sort offers updated/created/title/status/type and toggles direction; Group offers none/status/type/project. Open a row; the breadcrumb returns to the same filters and view. Cases have no Kanban or New case control.
case-record
Open /cases/:caseIdentifier or a task’s linked case.
Driving it with Playwright and the Paperclip CLI
Preconditions: follow the baseline. Enable cases and prepare related records with different types/statuses plus an associated task.
case-list
Automated: case list covers the four header controls, read-only column visibility, URL filters/view state, server sort/group queries before pagination, group headers, detail/back navigation and loading/failure with mocked data.
Provider-free browser regression: cases read-only journey seeds passive cases, nested objects, singleton/multiple object arrays, a related unassigned task and two document revisions through production APIs, then checks column visibility, server-backed title sorting/type grouping, Filter popover/count, semantic key/value table rows and dotted paths, Work-before-Details layout, document revision previews, case-scoped Audit history/action filtering and return navigation in Chromium. It creates no agents. Run env -u DATABASE_URL -u DATABASE_MIGRATION_URL pnpm exec playwright test --config tests/e2e/playwright.config.ts tests/e2e/cases-read-only.spec.ts --project chromium on an unused PAPERCLIP_E2E_PORT. The existing harness starts an isolated instance; this journey does not qualify agent handoffs or live agent avatars.
Manual: Hide/show a field through Columns, choose a sort/direction, group by type/status/project, then use Filter for status/type/project including No project. Verify the badge counts active selectors. Open a row and return through the breadcrumb; reload to verify URL filters, columns, sort and grouping remain. Use keyboard and touch controls; include empty results, terminal cases, loading, and retry after a list failure. If there are more results, use Next/Previous without losing the view.
case-record
Automated: case routes covers API behavior; case fields covers field UI separately.
Manual: Inspect Work above Details in one column. Read nested values as compact dotted key/value rows; a singleton item has items.quantity, while multiple items use items[0].quantity and items[1].quantity. Verify keys/values remain legible on mobile without horizontal page overflow and scalar references still link to their destinations. Preview a document, inspect its revisions, and close with Escape; focus returns to the document link. Follow View in Audit to the case's retained history; filter by Cases actions or Case entities in Audit and verify agents use their configured avatars. Read attachments, follow parent/child/task links, and inspect a passive case. Case pages have no editing controls, including status, labels, documents, or handoff retry/cancel. Verify inaccessible cases fail clearly and remain distinct from pipeline-owned items.
case-handoff
Start a standalone case through the agent's handoff_case operation or the case-handoff REST API. Open its existing case record and follow its primary task. Check that the phase and current assignee are distinct from a pending recipient. Each handoff includes a link to the same primary task; expand its history to inspect instructions. A blocked handoff shows its known reason without implying that the recipient is running. Recovery remains available through authorized APIs and existing task controls.
The final agent may hand off to done. While ordinary task completion is pending, the case remains open and shows that it will close when the task completes. Accepted completion closes the case and records a completed terminal handoff. Review and user waits do not close it. Case pages remain read-only.
Automated: shared schema tests, case route privacy tests, case handoff service/delivery tests, native lifecycle tests, and CaseDetail.test.tsx exercise their individual boundaries. The registered explicit-only case-handoffs Product E2E suite covers the full native journey; registration is not a live pass.
Manual: hand the task through implementation, verification, and correction. Its ID, workspace, thread, and review gates must remain stable. Repeat a request and restart delivery; neither may duplicate work. Try private cases with an unauthorized actor and verify documents, assets, activity, and handoff history remain inaccessible.
Force local scratch preparation to fail, then let the source adapter exit while a child with closed output streams continues writing. The recipient must remain pending until the owned process group stops; a fresh delivery worker must then recover the same intent without repeating the source run. Create terminal intent from the board and stop the current execution, including a pending native retry: later task completion must leave the case open. Repeating Stop for an older run must preserve a newer execution's terminal intent.
With generic API tools disabled, use native read_case to open a historical
case document and a linked task document using section: "document",
documentKey, and the linked task's documentIssueId where applicable. Recover
the full body through bounded JSON pages. Edit the document between pages and
verify a snapshot conflict; unlink the task or revoke source access and verify
further reads fail. System and quarantined documents must remain inaccessible.
While a transfer awaits source release, change its recipient's assignment policy or revoke the caller's assignment grant. The worker must retain the pending handoff without changing the task owner or phase or waking the recipient. Restore the permission and verify that the same receipt can proceed without duplicate comments or tasks. Internal authorization context must not appear in public history, retry, or cancellation responses.
In Cloud, verify that a stack owner with owner elevation enabled can complete a permitted delayed transfer. Disable that setting or change the current stack role before release, then verify that the transfer observes the new authority. An unavailable portfolio lookup must leave the transfer pending for recovery.
Small live smoke: select only
case-handoffs.runner-codex-subscription.local.receipt-smoke in Product E2E.
Three agents use four bounded runs to save, review, and correct a tiny case receipt
on the same task. Two API-seeded passive cases exercise read-only list filters;
the browser reads the saved document, its revisions and handoff history. The
independent oracle checks actual native document reads and revision attribution.
See fixture and limits.
Gotchas
- A case is not a task execution; inspect linked tasks to prove work occurred.
- Feature gating and offered controls determine available actions. The API accepts a string case type and arbitrary JSON fields; do not infer typed case-field validation or a field-editing UI from those values.
- Cases can exist without a primary task. A phase name does not approve a review or complete either the task or case. Work begins only after normal execution admission; a queued wake is not a running agent.
Storybook verification
browse
Capability ID: cases/browse.
Scope: ui Storybook: Mount the production Cases page in its real shell: Columns/Filter/Sort/Group header controls, URL view state, search/status/type/project filters, No project, result paging, list-to-detail return, keyboard navigation and empty/loading/error recovery. The ListControls story changes columns, title sorting and type grouping using fixture query responses. Production: GET /companies/{id}/cases and /cases/types scope/filter behavior and ordering before pagination require production evidence; rendered fixtures establish presentation only. Mutation/permission scenarios need real API checks separately. Sources: Source: Cases.tsx, cases.ts. Tests: Cases.test.tsx, cases-routes.test.ts
structure
Capability ID: cases/structure.
Scope: ui Storybook: Mount read-only CaseDetail and CaseFieldsTable with nested objects, singleton/multiple object arrays and scalar reference links in a compact monospace key/value table, alongside documents, attachments, parent/children and unavailable references. Dotted leaf paths omit the index for a singleton object array and retain it for multiple entries. CaseDetail shows Work above Details in one column. The older CaseFieldsPanel arbitrary/empty examples retain their generic component scope. Do not invent a general field editor or typed field validation. Production: GET /cases/{id} and the parent-filtered case list must return permitted company records and correct relationships; changes/persistence require route tests separately. Sources: Source: CaseDetail.tsx, CaseFieldsPanel.tsx, Cases.tsx, cases.ts. Tests: CaseFieldsPanel.test.tsx, Cases.test.tsx, CaseDetail.test.tsx, cases-routes.test.ts
history
Capability ID: cases/history.
Scope: ui Storybook: Mount CaseDetail's View in Audit link with the case UUID query scope, and document revisions. Preserve the historical ActivityHistory export/ID for its Audit-navigation example. The destination Audit feed is a separate production surface, not reproduced in the case fixture shell. Production: The case-scoped Audit query must include retained historical case events, enforce the same case access boundary, and deduplicate events also recorded in the activity log. Case/Case action filters and configured agent avatars need real Audit/browser checks. GET /cases/{id}/events and /cases/{id}/documents/{key}/revisions still require company/access filtering; fixtures do not establish durable creation, privacy or restoration. Sources: Source: CaseDetail.tsx, cases.ts. Tests: CaseDetail.test.tsx, cases-routes.test.ts
task-links
Capability ID: cases/task-links.
Scope: ui Storybook: Mount CaseDetail and IssueCasesPanel related-task/case links in both directions, missing links and unavailable targets. Production: GET /issues/{id}/cases and /cases/{id}/issue-links must enforce permitted task/case relationships; production browser cold links verify destination and company context. Sources: Source: CaseDetail.tsx, IssueCasesPanel.tsx, cases.ts. Tests: IssueCasesPanel.test.tsx, CaseDetail.test.tsx, cases-routes.test.ts
handoffs
Capability ID: cases/handoffs.
Scope: ui Storybook: Read-only pages and CaseWorkSummary mount production task/phase/history with waiting and paused-recipient API fixtures. No handoff mutation controls are exposed on these pages. Production: POST /companies/{id}/case-handoffs and GET /cases/{id}/handoffs require company/task authorization, retained-source privacy, observed revisions, and durable admission. Retry/cancel retain task-control authority. Native and legacy provider/workspace settlement require runtime evidence. Sources: Source: CaseWorkSummary.tsx, case-handoffs.ts, case-handoff-delivery.ts. Tests: CaseDetail.test.tsx