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PaperClipAI/maps/agent-access-map/chat-channels.md
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DottaandPaperclip df06df2306 fix(slack): allow direct messages without at-mentions (#16151)
## Thinking Path

> - Paperclip is the open source app people use to manage AI agents for
work.
> - Slack connections let people start and continue agent tasks.
> - The Require at-mention setting currently applies to channels and
direct messages.
> - A person who sends a direct message has already selected the agent.
> - This pull request exempts direct messages from mention checks,
including queued work.
> - People can talk normally in DMs while channel messages keep the
configured mention rule.

## Linked Issues or Issue Description

Refs #15612, which introduced the Require at-mention setting. Searches
found no duplicate PR for the DM exemption.

**What happened?**

With Require at-mention enabled, a plain Slack DM does not start or
continue agent work. New Slack connections enable the setting by
default.

**Expected behavior**

Direct messages do not need an at-mention. Top-level DM replies remain
top-level. Channel messages and channel thread replies still follow the
saved mention setting.

**Steps to reproduce**

1. Enable Allow direct messages and Require at-mention on a Slack
connection.
2. Send a plain DM from an authorized sender.
3. Confirm the agent responds without an at-mention. Send a plain
follow-up and confirm it also works.
4. Confirm unmentioned channel messages remain filtered when Require
at-mention is enabled.
5. Disable Allow direct messages and confirm new DMs remain blocked.

**Paperclip version or commit**

Source baseline: `eb06c9fedd`.

**Deployment mode**

Built from source. Automated tests use disposable local Postgres and
provider fixtures. This change has not been deployed or retested in live
Slack.

## What Changed

- Exempt DMs at inbound admission, task mutation, work authorization,
and heartbeat queue claim.
- Keep channel mention checks and all existing sender, endpoint, and
destination checks.
- Update regressions for new connections, follow-ups, deferred delivery,
and coalesced queued messages.
- Clarify the Slack settings copy, connection documentation, and
verification maps.
- Refresh the affected Storybook review references after source
inspection.

## Verification

- Passed 55 Slack and durable scheduler tests with Vitest on the current
rebased commit, including admission through the extracted inbound
module.
- Passed `pnpm -r typecheck` and `pnpm build` on the rebased PR commit.
- Passed token gates and map checks.
- Passed Storybook catalog validation after rebase: 223 files and 2,210
stories.
- Full local `pnpm test:run` was stopped before completion after three
failures in the unchanged tool-access suite. All 418 tests in that suite
passed in a standalone rerun. The focused regressions passed; full
GitHub CI remains the merge gate.
- Greptile reviewed commit `b0293fa6571403c5e01c30bb7b5fcc5e91b88c97`:
5/5, with no findings or unresolved review threads. All 55 GitHub checks
passed on this commit; two optional Storybook jobs were skipped.
- No live Slack messages were sent during implementation verification.

## Risks

Existing Slack connections now accept authorized plain DMs even when
Require at-mention is enabled. Allow direct messages and sender
authorization still apply. Queued DM work follows the same exemption.
Channel behavior and DM reply routing are unchanged. No schema or
migration change is required.

## Model Used

OpenAI GPT-6, running as Codex, with reasoning, tool use, and code
execution. The runtime does not expose a more specific model ID or
context-window size.

## Checklist

- [x] I have included a thinking path that traces from project context
to this change
- [x] I have specified the model used (with version and capability
details)
- [x] I have checked ROADMAP.md and confirmed this PR does not duplicate
planned core work
- [x] I have searched GitHub for duplicate or related PRs and linked
them above
- [x] I have either (a) linked existing issues with `Fixes: #` / `Closes
#` / `Refs #` OR (b) described the issue in-PR following the relevant
issue template
- [x] I have not referenced internal/instance-local Paperclip issues or
links (only public GitHub `#NNN` / `github.com/paperclipai/paperclip`
URLs)
- [x] My branch name describes the change (e.g. `docs/...`, `fix/...`)
and contains no internal Paperclip ticket id or instance-derived details
- [x] I have run tests locally and they pass
- [x] I have added or updated tests where applicable
- [x] I have updated relevant documentation to reflect my changes
- [x] I have considered and documented any risks above
- [x] All Paperclip CI gates are green
- [x] Greptile is 5/5 with no open P2s, recommendations, or follow-ups
- [x] I will address all Greptile and reviewer comments before
requesting merge

Co-authored-by: Paperclip <noreply@paperclip.ing>
2026-10-13 07:40:46 -05:00

6.2 KiB

External chat and email conversations — agent access

Product map: External chat and email conversations.

Review date: 2026-10-12. Source commit: 58e16dbddfc9c8d0cf60867f9d9847f0feda055b. Native REST transport reconciled in this change; see the shared transport contract.

This is a source-reviewed baseline of representative operations and known gaps. Each capability needs operation-level review before its entire scope can be qualified. No live agent execution is claimed. Follow the map contract for format, permission checks, evidence and maintenance.

providers

Review: baseline.

API: present — representative operation IDs:

  • POST /api/companies/{companyId}/chat-endpoints.

Agent access: restricted — Board setup APIs; native connection request can ask for setup.

Policy: Endpoint management/identity linking requires a board user; delivery is server-owned and agent tools use scoped assignments.

Evidence: source-only — implementation at the reviewed commit above.

Verification: not-run — assert the documented agent denial with an owned test fixture; verify any listed agent request/result path separately. A delegated operation needs its own policy and access review.

Gaps: Provider installation and account enrollment are not available to an ordinary agent actor.

identity

Review: baseline.

API: present — representative operation IDs:

  • POST /api/chat-identity-links/confirm.

Agent access: restricted — Human identity-link flow.

Policy: Endpoint management/identity linking requires a board user; delivery is server-owned and agent tools use scoped assignments.

Evidence: source-only — implementation at the reviewed commit above.

Verification: not-run — assert the documented agent denial with an owned test fixture; verify any listed agent request/result path separately. A delegated operation needs its own policy and access review.

Gaps: Identity linking requires a signed-in board user, rollout admission and provider checks at the HTTP route. Native call_api preserves these permissions.

conversation

Review: baseline.

API: present — representative operation IDs:

  • POST /api/chat-endpoints/{endpointId}/conversations/{conversationId}/publications.

Agent access: partial — Assigned-agent reply pipeline; native completion; provider tools where assigned.

Policy: Endpoint management/identity linking requires a board user; delivery is server-owned and agent tools use scoped assignments.

Evidence: source-only — implementation at the reviewed commit above.

Verification: not-run — exercise a listed permitted operation with actual agent credentials/run context; inspect its result and applicable persistence/attribution. Assert the relevant denied actor, owner, company or mode from Policy. Review the remaining operations before qualifying the whole capability.

Gaps: Normal agent replies work through server delivery. Explicit endpoint publication APIs are board management paths.

Slack's Require at-mention policy applies to channel messages and channel thread replies, including queued work. DMs are exempt from mention checks; endpoint availability, Allow direct messages, and sender authorization still apply. Top-level DM replies retain their linear conversation destination. Source: admission and queued run policy. Live Slack verification of this exemption remains separate from provider-fixture coverage.

New conversations resolve typed project/workspace defaults from their endpoint and destination under the task-creation transaction. Defaults do not authorize private sources: admission checks the linked user's authority and assigned agent. An existing conversation keeps its task binding. See creation service and defaults contract.

attachments

Review: baseline.

API: present — representative operation IDs:

  • GET /api/issues/{id}/attachments.
  • POST /api/companies/{companyId}/issues/{issueId}/attachments.

Agent access: partial — Native register_deliverable / attachment tools when admitted; agent REST; server-owned delivery.

Policy: Endpoint management/identity linking requires a board user; delivery is server-owned and agent tools use scoped assignments.

Evidence: source-only — implementation at the reviewed commit above.

Verification: not-run — exercise a listed permitted operation with actual agent credentials/run context; inspect its result and applicable persistence/attribution. Assert the relevant denied actor, owner, company or mode from Policy. Review the remaining operations before qualifying the whole capability.

Gaps: Uploading/registering is supported. Provider delivery status and board replay are separate operations.

lifecycle

Review: baseline.

API: present — representative operation IDs:

  • GET /api/chat-endpoints/{endpointId}/activity.
  • PATCH /api/chat-endpoints/{endpointId}.
  • PUT /api/chat-endpoints/{endpointId}/resources configures destination defaults.

Agent access: restricted — Board lifecycle APIs; agent requests repair when blocked.

Policy: Endpoint management/identity linking requires a board user; delivery is server-owned and agent tools use scoped assignments.

Evidence: source-only — implementation at the reviewed commit above.

Verification: not-run — assert the documented agent denial with an owned test fixture; verify any listed agent request/result path separately. A delegated operation needs its own policy and access review.

Gaps: Activity/repair/replay/disable use board endpoint access, not the agent's ability to reply.

Endpoint/destination execution defaults use the same board-only management boundary. Agents select an authorized workspace for their current task through the workspace APIs, rather than editing channel configuration.