Files
PaperClipAI/doc
Devin FoleyandPaperclip c7390bef20 fix(server): stop one slow copy-back from starving workspace retries (#19111)
## Thinking Path

> - Paperclip is the open source app people use to manage AI agents for
work.
> - A native run can accept its result before the workspace copy-back
finishes. A background worker retries a failed copy-back from the
retained sandbox without another provider turn.
> - Until that retry succeeds, the run stays `running` and keeps its
task's execution lock. User answers and wakes for that task stay queued.
> - The worker checked one entry at a time (`batchSize: 1`, no
concurrent checks). A slow sandbox export held every other task's due
retry for the whole export.
> - Work without a saved retry time used a deadline of `0`. Copy-backs
that a restart interrupted always sorted ahead of retries that were due
hours earlier.
> - On a busy server that restarts often, scheduled retries never got to
the front of the queue. Their tasks stayed stuck.
> - This pull request runs up to four checks at once, one per task, and
orders pending work by when it became pending.
> - The benefit is that one slow export cannot stall unrelated tasks,
and an old retry runs before newer work.

## Linked Issues or Issue Description

Refs #17734 (added this worker), #18421 (the same concurrency pattern
for native reply recovery) and #19063 (open; records why finalization
failed a run). This pull request does not change their behavior.

**What happened?**

On a hosted instance, sandbox exports were slow for a few hours. A
harness-state save timed out after about 5.5 minutes in 27 runs, and
worker copy-back attempts took 2 to 34 minutes each. Eleven native runs
then waited in `retryable_failure` (or `workspace_finalizing` with an
expired lease) for more than three hours. Each one had exactly one
copy-back attempt and no retry. The worker's operation receipts show its
attempts ran strictly one after another. After each restart, the worker
first took the copy-backs that the restart interrupted. They have no
`nextAttemptAt`, so their deadline was `0`. The server restarted every
30 to 40 minutes, so the overdue retries never ran. One stuck run held a
task whose user had answered a question card. The answer's wake stayed
queued for the same three hours.

**Expected behavior**

A slow copy-back for one task does not delay due copy-backs for other
tasks. Due work runs oldest first. New work without a saved retry time
does not go ahead of older due retries.

**Steps to reproduce**

1. Create two native runs with accepted results on different tasks. Put
both in `retryable_failure` with an overdue `nextAttemptAt`. The first
is older.
2. Make the copy-back for the older run block.
3. Start the worker. On `master` the second task's copy-back never runs
while the first one blocks.

The new worker test runs these steps against PostgreSQL.

**Paperclip version or commit**

`master` at `69dea878c0b`.

**Deployment mode**

Any server with native runs that use remote sandbox workspaces.

## What Changed

-
`server/src/services/native-runtime/native-workspace-finalization-work.ts`:
- Remove `batchSize: 1`. Add `concurrentChecks: { limit: 4 }` keyed by
`issue:<company>:<issue>`. Runs that share a task keep their copy-backs
serialized. Ownership is still checked per run by the existing advisory
lock and owner receipt.
- Work without a saved retry time uses the coordinator's `updatedAt` as
its deadline, not `0`. The value is clamped to now, because the database
clock can be slightly ahead of the process clock. Saved retry times and
lease expiry behave as before.
- `doc/native-workspace-finalization-recovery.md`: one paragraph on
worker concurrency and ordering.

## Verification

- Failing first: "retries another task while an older copy-back is still
running". On `master` the second task's copy-back never ran while the
older one blocked (the test timed out after 15 s). Now the second task
finalizes while the first is still blocked. After release, the first one
also finalizes.
- Failing first: "orders work without a saved retry behind older overdue
retries". On `master` the interrupted copy-back had deadline `0` and
sorted first. Now it sorts after the older overdue retry, and its
deadline is not in the future.
- `cd server && npx vitest run
src/__tests__/native-workspace-finalization-work.test.ts
src/__tests__/scoped-deadline-work.test.ts
src/__tests__/server-startup-feedback-export.test.ts`: 3 files, 159
passed. After rebasing onto `69dea878c0b`, the first two files: 38
passed.
- `cd server && npx tsc --noEmit -p tsconfig.json`: pass.
- Not verified: the worker on a live instance under slow exports. The
diagnosis comes from that instance's operation receipts and run events.

## Risks

- Up to four copy-backs can now run at once on one server. Each one uses
its own dedicated database connection and sandbox transfer. Live runs
already finalize in parallel, so this is within the existing load
pattern.
- The batch size is now the default (25). A pass ends when its slowest
check ends, but the other lanes keep processing the rest of the batch.
- `updatedAt` changes on any coordinator write. A pending entry with new
writes moves later in the order, but it stays due.
- No schema migration.

## Model Used

- Claude Opus 5.5 (`claude-opus-5-5`) through Claude Code, with tool use
(shell, file edits, test runs, read-only database and log queries). The
runtime does not expose the context window or reasoning configuration.

## Checklist

- [x] I have included a thinking path that traces from project context
to this change
- [x] I have specified the model used (with version and capability
details)
- [x] I have checked ROADMAP.md and confirmed this PR does not duplicate
planned core work
- [x] I have searched GitHub for duplicate or related PRs and linked
them above
- [x] I have either (a) linked existing issues with `Fixes: #` / `Closes
#` / `Refs #` OR (b) described the issue in-PR following the relevant
issue template
- [x] I have not referenced internal/instance-local Paperclip issues or
links (only public GitHub `#NNN` / `github.com/paperclipai/paperclip`
URLs)
- [x] My branch name describes the change (e.g. `docs/...`, `fix/...`)
and contains no internal Paperclip ticket id or instance-derived details
- [x] I have run tests locally and they pass
- [x] I have added or updated tests where applicable
- [x] I have updated relevant documentation to reflect my changes
- [x] I have considered and documented any risks above
- [ ] All Paperclip CI gates are green
- [ ] Greptile is 5/5 with no open P2s, recommendations, or follow-ups
- [ ] I will address all Greptile and reviewer comments before
requesting merge

Co-authored-by: Paperclip <noreply@paperclip.ing>
2026-11-04 15:14:39 -08:00
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