## Thinking Path > - Paperclip connects external work to an agent and its ordinary tasks. > - A dedicated GitHub App must prove signed webhook delivery during setup. > - Cloud queues the original bytes until the tenant can authenticate them. > - An older personal connection can leave a long empty-queue backoff in that tenant. > - Active App setup can then time out before the queued ping is read. > - This change lets active setup request the existing event drain with a short rate limit. > - The same webhook handler still owns signature verification and setup state. ## Linked Issues or Issue Description Refs: #17457, #17513. **What happened?** Cloud accepted a new App's ping, but the tenant read it only after the setup wait timed out and cleanup archived the draft. An existing personal GitHub connection had left an empty-queue backoff. The poller checked that deadline before it read the new App state. **Expected behavior** An active manager setup request must be able to read the queued ping promptly. It must not bypass signature checks or create another App. **Steps to reproduce** 1. Let a personal GitHub connection build its empty-queue backoff. 2. Start a dedicated App and complete its installation. 3. Return to the waiting setup screen while the signed ping is queued. **Paperclip version or commit** This behavior is present on the base commit of this PR. ## What Changed - Let the authenticated wizard request a queue drain only while its Cloud App still lacks signed-delivery verification. Existing manager, credential, and installation checks run first. - Register a narrow callback to the server-owned GitHub poller. Keep provider handling in the GitHub services. Remove the callback on server close. - Share one in-flight attempt between setup and background requests. Limit setup attempts to one per five seconds, including after errors. - Retain the existing passive backoff, sealed queue, acknowledgement rules, and canonical webhook signature handler. - Add regressions for the old backoff, concurrent requests, failed requests, and wizard signature verification. Update the setup documentation and map. ## Verification - Observed the backoff regression fail against the old service: active setup made no additional Cloud lease request. It passes with this fix. - Three focused event-poller tests pass. They use the real admission/backoff code with stubbed SQL and Cloud boundaries. - All 39 startup tests pass. Server TypeScript, map checks, and diff checks pass. - The Postgres integration suites could not start locally because this host exhausted its semaphore limit. They remain required CI checks. This is not a passing local integration result. - Full current-head CI passes, including the Postgres and chat integration suites. Greptile scored this exact head 5/5 with no unresolved findings. - The additional Paperclip review check ended neutral because its execution did not complete. It did not publish a validated assessment. - A fresh deployed setup attempt remains required before live qualification. ## Risks A waiting setup screen now makes a bounded readiness request to Cloud. The existing connector request timeout still applies. Concurrent calls share the same drain, and failures release it for a later retry. The request stops after persisted verification or when the browser stops advancing setup. No timer, durable queue, fleet setting, or sleep blocker is added or removed. The existing background reconciliation path still has its existing sleep restrictions. Live setup-to-review behavior is not established by these local tests. ## Model Used OpenAI Codex, based on GPT-6. The exact runtime model ID and context-window size are not exposed in this session. Used for code execution and regression analysis. ## Checklist - [x] I have included a thinking path that traces from project context to this change - [x] I have specified the model used (with version and capability details) - [x] I have checked ROADMAP.md and confirmed this PR does not duplicate planned core work - [x] I have searched GitHub for duplicate or related PRs and linked them above - [x] I have either (a) linked existing issues with `Fixes: #` / `Closes #` / `Refs #` OR (b) described the issue in-PR following the relevant issue template - [x] I have not referenced internal/instance-local Paperclip issues or links (only public GitHub `#NNN` / `github.com/paperclipai/paperclip` URLs) - [x] My branch name describes the change (e.g. `docs/...`, `fix/...`) and contains no internal Paperclip ticket id or instance-derived details - [x] I have run tests locally and they pass - [x] I have added or updated tests where applicable - [x] I have updated relevant documentation to reflect my changes - [x] I have considered and documented any risks above - [x] All Paperclip CI gates are green - [x] Greptile is 5/5 with no open P2s, recommendations, or follow-ups - [x] I will address all Greptile and reviewer comments before requesting merge Co-authored-by: Paperclip <paperclip@paperclip.ing>
Apps, Connections, and Integrations
Audience: internal engineers and product contributors working on integrations.
Start here when adding a provider: Connection authoring runbook. It is the canonical agent tutorial from provider research and protocol classification through manifest generation, branding, secrets, deterministic tests, real-account proof, and PR submission.
Chat and email channels: conversation-channel contract, question inventory and quality bar, and per-provider question coverage index.
Runtime authentication: AI Connections.
Long-term memory: Experimental memory connectors.
Provider notes: Google Workspace, Gmail, Asana, Sentry, PostHog, Braintrust, Neon, Superagent, Gauge, Ditto, 1Password, Unikraft, AgentMail, Telem.AI, iMessage Photon, Enterpret, Supabase, and Vercel. Optional credential custody: Vercel Connect.
Post-read action: classify a new integration request, pick the right Paperclip layer to change, and avoid creating a parallel connection framework.
Decision Record
Board decisions from PAP-13211 make the Apps v2 substrate on the PAP-10341 branch canonical:
- D1: Apps v2 is the substrate. The active model is
tool_applications,tool_connections, catalog entries, profiles, policy rules, action requests, gateway sessions, audit events, and runtime slots. Connections v1 is retired as an implementation path. - D2: one credential authority per connection, brokered projections. The
default is the Paperclip instance vault: durable third-party credentials live
in
company_secretsas secret refs. A reviewed remote MCP method may instead opt in to Vercel Connect, in which case Vercel is the durable credential authority and Paperclip stores only the connector reference and redacted grant metadata. A connection must never mix those two sources. Adapter config, plugin config, harness credential files, and run environments may receive only brokered or projected credentials. - D3: the vocabulary and three-door IA are product law. The default product doors are Apps, Connections, and Review. Protocol and operator-depth concepts live behind Developer or Advanced surfaces.
- D4: unification lands on PAP-10341. Pages, CircleBack-style harness MCP OAuth, provider gallery work, and plugin-provided integrations converge on this branch instead of spawning new integration substrates.
- D5: inbound stays thin. External clients that call Paperclip use scoped Paperclip tokens and existing profiles/rules. They do not get a separate permission model.
Canonical Object Model
Use connection as the unifying noun. A connection is four things:
- A stored credential reference.
- A capability catalog.
- A governance layer.
- An audit trail.
Everything else is an axis on that object:
| Axis | Values | It answers |
|---|---|---|
| Direction | outbound, inbound | Who is the client? |
| Transport | MCP, native REST/OpenAPI, OAuth app install, webhook | How do bytes move? |
| Auth mode | OAuth, API key/PAT, app installation, none | What does the secret represent? |
| Credential owner | company, user, run | Whose identity acts? |
| Packaging | catalog entry, plugin, skill | How does it ship? |
MCP is a transport, not a product category. "Install the Discord app", "connect Google Drive", and "add an MCP endpoint" all produce governed connections with different transport/auth values.
Layer Stack
When you are unsure where a change belongs, place it on the narrowest layer that solves the problem:
| Layer | Owns | Examples |
|---|---|---|
| Surface | user-facing Apps, Connections, Review, Developer/Advanced screens | gallery cards, setup wizard, review queue |
| Governance | profiles, bindings, allow/ask-first/block rules, quarantine, audit | read-only profile, ask-first write policy |
| Capability | action catalogs, schemas, risk classes, changed-tool review | search_issues, create_comment, schema hash |
| Credential | company_secrets, OAuth broker, credential resolver, token broker |
Slack bot token ref, Google OAuth refresh token ref |
| Identity | actor attribution and token exchange | board user, agent run, first-party service identity |
| Transport | how the external system is reached | remote HTTP MCP, local stdio, REST/OpenAPI, webhook |
The agent should not hold a durable provider credential. It should hold a Paperclip run/session token; the server or broker resolves the connection, checks governance, invokes the provider, and writes audit.
Identity vs. connections
Signing a user in and connecting a resource are different planes with different owners, different token profiles, and different homes. Do not merge them. This section is the public, connections-side statement of the identity model so connector implementers inherit the rule without depending on private identity-service documentation or re-deriving it.
| Plane | Question | Lives where | Token profile |
|---|---|---|---|
| P1. Sign-in methods | Who are you? | paperclip-id (id.paperclip.ing → Account) |
Minimal-scope provider tokens (openid email profile), used once to authenticate, encrypted at rest, never exported |
| P2. Connections (Apps) | What may your agents touch? | Paperclip App instances (tool_connections), acquired via the connect broker for hosted + self-hosted |
Rich-scope, long-lived resource tokens in the instance's encrypted vault; per-agent grants; risk-tier policy defaults |
| P3. Login with Paperclip | Who may authenticate against us? | paperclip-id OIDC provider + DB-backed client registry |
Our ES256 ID/access tokens issued by us to registered RPs (instances, the broker, future third parties) |
Everything in doc/connections/ — the First-30 matrix,
the connection authoring runbook, and the connect-broker work —
lives on plane P2. It never acquires, stores, or brokers a P1 sign-in token.
The standing rule (D7)
Adopted as a standing rule (decision D7) with the identity-model plan. State it verbatim in any P2 design so the app-store work cannot drift into merging the planes:
Sign-in tokens are never reused as resource tokens; id.paperclip.ing never stores resource tokens; no connections hub on the ID service.
P2 tokens flow broker → instance vault as pass-through only; the id.paperclip.ing Account page therefore must not grow a "Connections" hub. The reasons to hold the planes apart (from the plan §3):
- Scope discipline. Sign-in wants the narrowest grant; connections want deliberately broad ones. One button that does both is how you grant repo access just to log in.
- Blast radius. id.paperclip.ing holding every customer's Vercel/Slack/GitHub resource tokens would make it the single juiciest target in the fleet; the broker is intentionally pass-through.
- Self-hosted symmetry. Instances own their vaults, so self-hosters don't depend on our uptime to use their own connections.
- Legibility. Sign-in and connections answer different user questions, and every product we benchmarked (Vercel, Railway, GitHub, Google) keeps them on separate pages with separate names.
The explicit Vercel Connect exception does not change D7 or merge P1 and P2.
The operator chooses Vercel as the P2 credential authority for an individual
connection. id.paperclip.ing is not involved, and neither sign-in tokens nor
provider tokens pass through it. The deployment's Vercel access token or
workload OIDC identity is bootstrap authority for that external vault, not a
provider resource credential.
Naming alignment
Use the surface-correct name for each plane; they intentionally differ:
| Surface | Plane | Name to use |
|---|---|---|
| Paperclip App instances | P2 | "Connections" |
| id.paperclip.ing Account | P1 | "Ways to sign in" |
| id.paperclip.ing admin | P3 | "OIDC clients" (until the app store productizes it) |
Packaging Rule
Default to a catalog entry when an integration can be described as metadata: manifest, auth config, action catalog, resource filters, and policy defaults.
Use a plugin only when the integration needs product code such as custom UI pages, its own tables, workers, migrations, routines, or specialized ingestion. A plugin may bundle catalog entries, but it must not bypass the connection, profile, policy, credential, and audit model.
Use a skill for agent instructions. Skills may use connections; they must not own durable tokens.
Canonical Docs
- Glossary defines product and internal terms.
- Identity vs. connections is the public statement of the P1/P2/P3 boundary and the D7 standing rule for connections work.
- Security threat model harvests the keeper from PAP-2359 and maps it onto Apps v2.
- First-30 matrix harvests the keeper from PAP-2432 and is the source matrix for connector playbook work.
- Connecting any remote MCP server is the baseline: how an operator connects a standards-compliant remote MCP endpoint with no Paperclip code change, and how sign-in resolves a client.
- Connection authoring runbook is the one end-to-end, agent-executable guide for adding a vendor as a catalog entry on Apps v2: research, connection-type selection, OAuth/API-key/generated-URL setup, encrypted credential handling, branding, implementation, browser and live-provider testing, verification, and PR submission.
- Vercel Connect operator guide documents the optional external credential source, deployment flags, runtime resolution, recovery, and smoke requirements.
- MCP access governance remains the operator runbook for the current gateway, profile, policy, approval, runtime, and audit APIs.
Migration Notes
Connections v1 contributed useful policy, UX, and rollout thinking, but its
implementation branch is no longer the target. When you see old tickets or code
using connections, connection_grants, or a provider-directory mental model,
translate the intent into Apps v2:
| Connections v1 intent | Apps v2 home |
|---|---|
| Provider directory | Apps gallery / tool_applications |
| Configured provider instance | Connection / tool_connections |
| Grant allowlist | Profiles, profile bindings, policies |
| Resource filters | Policy/profile conditions plus provider config |
| Tool broker | Tool gateway and runtime supervisor |
| Connection UX tail | Apps, Connections, Review, Developer/Advanced IA |
Do not add new work to the retired v1 branch. If an old ticket still describes a valid product gap, retarget it to an active Apps v2 issue or close it as superseded with a link to the replacement.
For Slack chat bot creation, installation, recovery, and live qualification, see Automatic Slack app setup.