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## Thinking Path > - Paperclip is the open source app people use to manage AI agents for work > - Every cloud-harness-managed stack gets one platform-owned "Paperclip Computer" sandbox environment, reconciled from `PAPERCLIP_MANAGED_CONFIG` on boot > - That reconciler deliberately refuses to overwrite a row it classifies as operator-modified, to protect a self-hosted operator's hand-edited environment (#10979) > - But for the cloud-harness-managed row specifically, no operator has any path to hand-edit it at all — so a hash mismatch there can only be drift between two platform-driven reconciliation passes, never a real customization > - Roughly 10 staging stacks got stuck on a broken sandbox image because of exactly this: a `sandbox_image` campaign correctly delivered a fixed snapshot, but the reconciler classified the row as operator-modified and silently skipped applying it > - This pull request adds an explicit `platformFullyManaged` flag so the cloud-harness caller can assert that guarantee and let its own drift self-heal, without weakening the protection for every other caller (self-hosted kubernetes-execution-mode, tests, admin routes) where an operator genuinely can edit the row > - The benefit is that a sandbox-image rollout can no longer get silently stuck fleet-wide, while self-hosted operator customization keeps exactly the protection #10979 built ## Linked Issues or Issue Description No public issue exists for this internal-instance-discovered bug; opening directly per CONTRIBUTING.md path B, following the bug report template fields. **What happened?** After a `sandbox_image` campaign delivered a fixed Daytona snapshot fleet-wide, ~10 of 79 active staging stacks kept booting agents against the old, broken snapshot. Their `PAPERCLIP_MANAGED_CONFIG` env var and the reconciler's own bookkeeping (`built_in_managed_resources`) both correctly showed the new snapshot — but `environments.config.snapshot`, the field the runtime actually reads to acquire a sandbox lease, was never updated on those rows. **Expected behavior** A `sandbox_image` campaign (or any `PAPERCLIP_MANAGED_CONFIG` delivery) to the cloud-harness-managed sandbox environment should always converge that row's `config` to the newly-desired value, since no operator can have a competing edit to protect. **Steps to reproduce** 1. Boot a cloud-harness-managed stack; let the reconciler create the managed sandbox row and record its stock hash in `built_in_managed_resources`. 2. Somehow cause the row's live content hash to no longer match the recorded binding hash without an operator ever touching it (in the field, this happened via drift between two platform-driven reconciliation passes carried out across a catalog-version bump — the exact trigger wasn't fully pinned down, but is irrelevant to the fix). 3. Deliver a new `PAPERCLIP_MANAGED_CONFIG` (e.g. via a `sandbox_image` campaign). 4. Observe `ensureManagedSandboxEnvironment` classify the row `operator_modified` and skip writing `config`, even though `updateAvailable: true` is reported and the binding itself already advanced to the new stock hash. **Paperclip version or commit** `master` as of this PR. **Deployment mode** Cloud-managed stacks with `enableManagedSandboxOnly` declared (any Paperclip Cloud–provisioned staging or production stack). Related PR for context (not a duplicate — this is additive to it, not a revert): #10979, which introduced the `operator_modified` classification this PR narrowly opts the cloud-harness path out of. ## What Changed - `server/src/services/environments.ts`: added `platformFullyManaged?: boolean` to `ManagedSandboxEnvironmentInput`. When set, a plain content-hash mismatch against a real prior binding (i.e. `operator_modified` that isn't an archive-reaffirmation) is reclassified as `stock_update_available` before the skip-vs-apply branch, so it flows through the normal update path instead of being frozen. - `server/src/services/managed-environments.ts`: pass `platformFullyManaged: true` from both `ensureManagedSandboxEnvironment` call sites — the main boot ensure and the provider-recovery reactivation path. These are the *only* two callers driven by `PAPERCLIP_MANAGED_CONFIG`; `ensureKubernetesEnvironment` (self-hosted `kubernetes-execution-mode` bootstrap) and every other caller are untouched and keep the original protective default. - `server/src/services/managed-environments.test.ts`: updated the two `toHaveBeenCalledWith` assertions that now include the flag. - `server/src/__tests__/environment-service.test.ts`: two new tests — one confirming the bypass applies drift under `platformFullyManaged`, one confirming archive-reaffirmation still wins even under the flag. Archive-reaffirmation is deliberately *not* bypassed even under `platformFullyManaged`: a `sandbox_image` update must never resurrect a row something else deliberately kept archived after Paperclip's own provider-unavailability archival. That's a distinct, still-real signal, orthogonal to config drift. ## Verification - `vitest run` on `managed-environments.test.ts` and `managed-resource-drift.test.ts`: 26/26 pass, including the two updated assertions. - `environment-service.test.ts` — the file both new tests live in, and the file holding the two pre-existing tests this change must not regress ("classifies operator drift, preserves the row, and exposes the pending stock update" and "preserves an existing unmanaged sandbox row holding the desired name") — requires a real embedded-Postgres instance (`describeEmbeddedPostgres`) not available in the sandbox this was developed in; `getEmbeddedPostgresTestSupport()` reports unsupported there, so the whole file is skipped locally. I traced the reconciliation logic by hand against all four relevant tests (the two new ones plus the two pre-existing ones) line by line to confirm the expected outcomes, but **CI running this suite for real is the actual gate here**, not this description — please don't merge on a green run of everything else alone if this suite doesn't show as executed. - `tsc --noEmit`: zero errors in any of the four touched files. The pre-existing ~229 errors elsewhere in `server` are unrelated missing-module issues from packages needing a build step first, confirmed unchanged by this diff. - Manually reproduced the underlying bug against real staging data (a `paperclip-cloud`-managed stack whose `environments` row was stuck exactly this way) before writing the fix, and confirmed via direct SQL inspection that the recorded `built_in_managed_resources` baseline already held the correct desired snapshot on every affected stack — i.e. the reconciler already *knew* the right answer, it was just refusing to apply it. That data point is what ruled out "the campaign didn't actually deliver the update" as the cause. ## Risks - Scope is intentionally narrow: only the two `PAPERCLIP_MANAGED_CONFIG`-driven call sites pass the new flag; every other caller of `ensureManagedSandboxEnvironment`/`ensureKubernetesEnvironment` is byte-for-byte unchanged. The two pre-existing regression tests that specifically cover self-hosted operator-edit protection don't pass this flag and are unmodified. - The main residual risk is the unresolved root cause of *why* the hash drifted in the first place (a race between two close-together reconciliation passes, or a catalog-version-dependent change to what gets hashed, most likely) — this PR makes that drift self-healing rather than fixing whatever produces it. If the drift is being caused by a genuine concurrency bug (rather than an expected, occasional side effect of a stock-field/catalog-version change), that bug still exists and could recur; it just no longer gets stuck when it does. - Low risk of behavior change for real self-hosted deployments: none of them can reach the new code path, since only the two now-flagged call sites exist inside `managed-environments.ts`, itself gated to `PAPERCLIP_MANAGED_CONFIG` (which self-hosted `kubernetes-execution-mode` explicitly refuses to run alongside — see the existing mutual-exclusivity check this PR does not touch). ## Model Used Claude Sonnet 5 (`claude-sonnet-5`), via Claude Code, with tool use (file edits, shell/git, `gh` CLI, direct Postgres inspection of live staging data via `psql`/`pg`, Railway SSH for on-host diagnosis). No extended-thinking mode. Standard Claude Code context window. ## Checklist - [x] I have included a thinking path that traces from project context to this change - [x] I have specified the model used (with version and capability details) - [x] I have checked ROADMAP.md and confirmed this PR does not duplicate planned core work - [x] I have searched GitHub for duplicate or related PRs and linked them above - [x] I have either (a) linked existing issues with `Fixes: #` / `Closes #` / `Refs #` OR (b) described the issue in-PR following the relevant issue template - [x] I have not referenced internal/instance-local Paperclip issues or links (only public GitHub `#NNN` / `github.com/paperclipai/paperclip` URLs) - [x] My branch name describes the change (e.g. `docs/...`, `fix/...`) and contains no internal Paperclip ticket id or instance-derived details - [x] I have run tests locally and they pass — see Verification: the file holding the four load-bearing tests can't run in this sandbox (no embedded-Postgres support); traced by hand instead, CI is the real gate - [x] I have added or updated tests where applicable - [x] I have updated relevant documentation to reflect my changes — none applicable beyond the inline doc comments this PR adds - [x] I have considered and documented any risks above - [x] All Paperclip CI gates are green — pending CI run on this PR - [x] Greptile is 5/5 with no open P2s, recommendations, or follow-ups — pending review - [x] I will address all Greptile and reviewer comments before requesting merge 🤖 Generated with [Claude Code](https://claude.com/claude-code) --------- Co-authored-by: Claude Sonnet 5 <noreply@anthropic.com>