Files
PaperClipAI/server
DottaandClaude Opus 5.5 9ceaec6f97 fix(issues): stop showing resource waits as failed attempts (#19369)
## Thinking Path

> - Paperclip is the open source app people use to manage AI agents for
work
> - The task page shows one interruption banner. The server builds it
from the task's latest run.
> - An auto-retry that waits for a busy workspace, AI connection or
runner update is not a failure. The dispatcher re-checks the resource,
so the run can stay `scheduled_retry` after its retry time.
> - The projection did not know about these waits. After the retry time
passed, it fell through to "Couldn't finish this attempt" with a Retry
button.
> - Retry cannot free the resource. The banner cleared for the 10-second
grace and then came back. Users had no way to fix it.
> - This pull request projects a scheduled resource wait as `working`,
with no Retry.
> - The benefit is that the failed-attempt banner shows only for real
failures.

## Linked Issues or Issue Description

**What happened?**
During onboarding on Paperclip Cloud staging (Claude subscription and
Codex subscription paths), the onboarding task showed "Couldn't finish
this attempt. Your message is saved." with a Retry button. The banner
did not name an attempt. Retry cleared it briefly, then it came back.

**Steps to reproduce**
1. Start a task run while another run holds the same workspace.
2. The run is cancelled with `workspace_busy`, and a `scheduled_retry`
run is created with `scheduledRetryReason: "workspace_busy"`.
3. Keep the workspace busy after `scheduledRetryAt`. On the staging
company, one retry stayed scheduled for 16 minutes past its retry time.
4. Open the task. The failed-attempt banner shows. Click Retry. The
banner comes back.

**Expected behavior**
No failed-attempt banner while the system waits for a shared resource.
The run status already says "Waiting for workspace"
(`execution-projection.ts`).

## What Changed

- `server/src/services/task-interruption-presentation.ts`: a
`scheduled_retry` run whose `scheduledRetryReason` is `workspace_busy`,
`ai_connection_busy`, `ai_connection_pool_wait` or
`runner_revision_wait` (and that has no system recovery) projects as
`state: "working"`, `canRetry: false`. User gates and failed Retry
preparations stay authoritative because they are checked first.
- The batched query now selects `scheduledRetryReason`.
- Tests: a Postgres integration test (`task-interruption-query.test.ts`)
that seeds the staging run chain for each reason, and unit tests for the
guard cases (failure-lane retries, paused agent, failed Retry
preparation).

## Verification

Red on `master` (fix not applied), `cd server && npx vitest run
src/__tests__/task-interruption-query.test.ts -t "overdue"`:

```
     × does not present an overdue workspace_busy wait as a failed attempt 213ms
     × does not present an overdue ai_connection_busy wait as a failed attempt 25ms
     × does not present an overdue ai_connection_pool_wait wait as a failed attempt 13ms
     × does not present an overdue runner_revision_wait wait as a failed attempt 11ms
- Expected
+ Received
-   "canRetry": false,
+   "canRetry": true,
-   "state": "working",
+   "state": "failed",
      Tests  4 failed | 11 skipped (15)
```

Green with the fix, same tests plus the new unit tests:

```
 ✓ task-interruption-query.test.ts > does not present an overdue workspace_busy wait as a failed attempt
 ✓ task-interruption-query.test.ts > does not present an overdue ai_connection_busy wait as a failed attempt
 ✓ task-interruption-query.test.ts > does not present an overdue ai_connection_pool_wait wait as a failed attempt
 ✓ task-interruption-query.test.ts > does not present an overdue runner_revision_wait wait as a failed attempt
 ✓ task-interruption-presentation.test.ts > scheduled resource wait presentation > keeps an overdue workspace wait out of the failed-attempt UI
 ✓ task-interruption-presentation.test.ts > scheduled resource wait presentation > keeps failure retries, user gates and failed Retry preparation authoritative
```

Neighbouring suites: `task-interruption-presentation`,
`task-interruption-query`, `workspace-recovery`, `agent-project-access`,
`heartbeat-dependency-scheduling`: 5 files, 458 tests passed.

Server `tsc --noEmit` reports no errors in changed files. The only
errors locally come from the unbuilt `@paperclipai/paperclip-runner`
vendor package, which this change does not touch. No UI change, so `pnpm
check:token-gates` is not applicable.

Evidence: the staging onboarding task's run history shows
`workspace_busy` cancellations at 17:46, 17:52 and 18:10, each followed
by a `scheduled_retry`. One had `scheduledRetryAt` 17:53:57 and started
at 18:10:20. The next run succeeded at 18:20.

## Risks

- Low risk. Presentation only; dispatch and admission do not change.
- If a resource wait never clears, the task shows no failed-attempt
banner. The run status still shows "Waiting for workspace", and the
existing retry-attempt limits still end the wait.
- Not in scope: genuine failures without a provider or workspace
explanation still show the generic text, and an overdue failure-lane
retry still shows as failed.

## Model Used

- Claude Opus 5.5 (`claude-opus-5-5`), Anthropic, via Claude Code with
tool use (shell, file edits, browser for read-only staging evidence).

## Checklist

- [x] I have included a thinking path that traces from project context
to this change
- [x] I have specified the model used (with version and capability
details)
- [x] I have checked ROADMAP.md and confirmed this PR does not duplicate
planned core work
- [x] I have searched GitHub for duplicate or related PRs and linked
them above
- [x] I have either (a) linked existing issues with `Fixes: #` / `Closes
#` / `Refs #` OR (b) described the issue in-PR following the relevant
issue template
- [x] I have not referenced internal/instance-local Paperclip issues or
links (only public GitHub `#NNN` / `github.com/paperclipai/paperclip`
URLs)
- [x] My branch name describes the change (e.g. `docs/...`, `fix/...`)
and contains no internal Paperclip ticket id or instance-derived details
- [x] I have run tests locally and they pass
- [x] I have added or updated tests where applicable
- [x] I have updated relevant documentation to reflect my changes
- [x] I have considered and documented any risks above
- [ ] All Paperclip CI gates are green
- [ ] Greptile is 5/5 with no open P2s, recommendations, or follow-ups
- [x] I will address all Greptile and reviewer comments before
requesting merge

🤖 Generated with [Claude Code](https://claude.com/claude-code)

---------

Co-authored-by: Claude Opus 5.5 <noreply@anthropic.com>
2026-11-05 19:08:27 -06:00
..