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PaperClipAI/doc/idle-voice-call-reports.md
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DottaandPaperclip 8049fbf51d fix(server): schedule voice call reports from saved deadlines (#17586)
## Thinking Path

> - Paperclip is the open source app people use to manage AI agents for
work.
> - Voice calls retain reports and project guest transcripts into intake
tasks.
> - Chat maintenance repeatedly scans recent calls even when no report
is due.
> - Empty scans keep the tenant database active.
> - Existing session and report rows already contain the work and its
deadlines.
> - This pull request moves report refresh to the shared coordinator and
removes the final voice maintenance lane.
> - Idle voice configuration and old call history no longer cause report
scans.

## Linked Issues or Issue Description

Refs #17583, #17580, #17578, #17576. This is slice 25 of the
recurring-server sleep stack. It now follows merged #17583 and targets
master.

**What existing behavior does this improve?**

Voice call-report refresh and guest transcript projection.

**Current behavior**

The chat interval scans terminal calls for reports. It repeats the scan
even when there are no eligible calls or all saved deadlines are in the
future.

**Proposed behavior**

Committed session transitions and signed callbacks wake a scoped worker.
Startup reconstructs existing rows. Later refreshes use saved deadlines.
The worker becomes quiet after all eligible windows expire.

**Reason and benefit**

Stop empty database scans without losing late transcript and billing
updates. Keep the existing 24-hour refresh policy, provider response
ordering, and guest-task trust restrictions.

## What Changed

- Add a voice-owned report worker using the existing scoped deadline
helper. No queue table or field is added; the existing session table
receives a report-window index.
- Save each attempt and its retry before provider I/O. Compare that
ownership on settlement so an older response cannot overwrite a later
callback or claim.
- Preserve available reports when a response is incomplete or stale.
Preserve their finite refresh window.
- Route voice-change and reply call-ended writes through
transaction-aware report signals.
- Preserve guest transcript locks and use the observed document revision
when updating an existing transcript.
- Register the worker in app startup. Remove voice reconciliation from
the chat interval. Keep explicit one-shot diagnostics.
- Document producer scope, lifecycle behavior, tests, and external wake
limits.

## Verification

Published head: `758cfe15c3e6283d38ba512c8416ccce4d200862`. The
follow-up after `c28de398` changes only two documentation files; the
verified production, migration and test source is unchanged. It normally
merges landed retention/master
`980775e0e956eecdc28c73c9b4aca0407ad45e1a`. The 20 owned paths remain
the complete slice, including officially regenerated migration 0397, its
snapshot and required pruning of snapshot 0392. The non-database
reviewed patch was preserved during ancestry integration; the only
subsequent source edit makes one existing report test’s provider
responses call-specific. All production report behavior and unrelated
master changes are preserved. No shared worker, workflow or lockfile
change belongs to reports. All 58 current-head checks are now clean,
including the previously failing approval shard; exact-head Greptile is
5/5 with no new actionable issues. Ponytail’s current turn stopped
without a verdict, an authorized nonblocking state. The prior
conditional documentation requirement was fixed; old CI failures remain
recorded below.

- **Prior-head evidence at `9bf20467df`: 303 distinct targeted cases
passed**, not rerun wholesale for this integration: all 132 voice
integration cases; 170 cases across 11 complete report, retention,
cleanup, recovery, company-removal, shared-worker and startup/hostname
suites; and one complete snapshot/schema drift case. This includes 15
report, 13 retention and 14 cleanup lifecycle cases. Voice integration
and the four other database owners use separate initially empty
databases and migrate themselves. Report cases use their dedicated
database after the setup repair.
- Five real connection saves over 205 sessions with saved future report
deadlines selected 1,025 session rows before the notification repair.
They now select zero and preserve the original deadline. The report
notification helper accepts only exact session scopes. Configuration,
authority and connection hints retain their existing live
recovery/reply/cleanup behavior but do not rebuild report history. Real
session terminal writes, callback hints, report claims and receipts
still reactivate reports.
- Database/server typechecks and builds, migration numbering/safety, and
module-boundary checks pass. Final server types/build also pass after
integrating the retention review repairs. The parent 205-admission,
five-configuration-save test still observes zero retained-history rows
and preserves its deadline.
- The old eager reader selected all 105 saved-report headers before
yielding and failed the 100-row budget. Registered reconstruction now
uses the existing paged contract and yields at 100 rows per scope
refresh. A partial scan can restart on the same owner and reconstruct
every saved deadline. At due time all 105 report IDs are fetched exactly
once. Future deadlines remain quiet between actual retries.
- The company-fairness case places a small company deterministically on
page two and requires it in the next 25-work batch after discovery, with
all 105 reports processed before the failed provider's retry. Guarded
mutations catch a missing cursor reset and bypassed company rotation.
Original source was restored before final acceptance.
- At prior head `9bf20467df`, migration 0396 was generated with `pnpm
db:generate` on the parent 0395 lineage. It creates the partial
`(ended_at, id)` report-window index concurrently and replayably through
the existing migration runner. All 394 historical SQL files and the
journal prefix are unchanged; snapshots 0392 through 0396 remain. Fresh
application migration and two replay invocations succeed with a valid
index. The real plan case retains 20,001 old sessions, 205 recent
sessions, precision-safe keysets, and fewer than 1,000 rows removed by
filtering on each page.
- Existing real hangup/callback/reply-error producers, callback
ownership fencing, monotonic report results, saved retry before provider
contact, guest transcript projection after a document lock, transaction
rollback/nesting, drain and shutdown remain covered. No table, field or
provider protocol is added. Available reports retain the existing finite
24-hour refresh policy.
- [Current-parent acceptance and failure
ledger](https://github.com/paperclipai/paperclip/blob/9bf20467dfd50b81848e1c8dd7ddc905d206418f/doc/plans/2026-10-25-voice-call-report-sleep-audit.md#current-parent-reconstruction-and-migration-acceptance-october-28)
records the failed fresh fixture, eager read, fairness-clock attempts,
guards, commands, counts and limits. Older 174/138-case and
workspace-wide results belong to their stated heads. No new complete
local repository suite, live provider, Cloud wake, host/database
suspension or savings claim is made.
- [Report configuration-scope
repair](https://github.com/paperclipai/paperclip/blob/9bf20467dfd50b81848e1c8dd7ddc905d206418f/doc/plans/2026-10-25-voice-call-report-sleep-audit.md#configuration-scope-review-repair-october-28)
records the current 303 cases and measured rescan repair. The prior
`80207ba6bb` head had Ponytail 5/5; that review is stale after this
change. Fresh exact-head Greptile 5/5 and all CI remain required. Actual
failing Ponytail findings must be fixed; a stopped or paused turn
without a verdict is an authorized nonblocker. Active no-verdict review
waits are capped at 30 minutes from the original request/start
(25-minute monitor cutoff). Older scores and parent checks are not
inferred as current passes.

- **Current-master verification: 185 distinct cases pass**: final
complete voice integration 132, complete report/cleanup/retention
15+24+13, and snapshot/schema drift 1. Each database owner used its own
empty fixture database. The first combined run had 183 passing cases and
one report-test failure; it is preserved in the audit. A deliberately
earlier-ended competing call reproduces the old one-shot mock consuming
the intended response. The corrected test selects responses by provider
session ID, verifies independent costs for both calls, then rejects
stale target data. The isolated repair and full 132-case suite pass;
production behavior and timeouts are unchanged. These 185 cases are not
added to the older 303 count.
- **Current migration lineage:** official `pnpm db:generate` after
actual master creates `0397_known_madrox.sql`; the reviewed
concurrent/idempotent report-index SQL is retained byte-for-byte. All
395 existing SQL files and journal entries are unchanged; snapshots
0393–0397 remain and the new snapshot links parent 0396. The application
migrator boots a fresh database, repairs a deliberately invalid index
during two concurrent replay invocations, records one history row, and
replays again successfully. Database build, server build/typecheck,
migration checks and module boundaries pass. [Full current-master
acceptance and failure
ledger](https://github.com/paperclipai/paperclip/blob/c28de398fef074f650eff532952ab6f5563739a8/doc/plans/2026-10-25-voice-call-report-sleep-audit.md#landed-master-migration-and-acceptance-october-28).

- **Review follow-up and preserved CI timeout:** Ponytail’s prior
`c28de398` review was 4/5 advisory, with no must-fix production defect
and a request to fix the stale design-doc migration reference before
shipping. That document now names migration 0397 and links current
185-case acceptance; older 302/303-case evidence is explicitly
historical. The optional suggestions about one-shot diagnostic inventory
cost and inherited test-clock helpers remain disclosed. CI run
`40703490340` failed the unchanged approval-queue backoff test on its
existing 15-second timeout and then an activity-log FK in teardown
(2,097 pass/one fail/one skip in that shard). The complete unchanged
28-case approval suite passes on a new isolated database; the exact CI
timing cause remains unproven. No timeout, workflow or production logic
was changed, and no old-head rerun or failure waiver is claimed. This
documentation head requires fresh CI and exact-head Greptile. [Review
and timeout
ledger](https://github.com/paperclipai/paperclip/blob/758cfe15c3e6283d38ba512c8416ccce4d200862/doc/plans/2026-10-25-voice-call-report-sleep-audit.md#review-documentation-and-preserved-remote-timeout-october-28).

## Risks

- Process-local commit signals do not observe independent SQL writers or
another server process.
- Available reports still refresh for 24 hours. The provider's complete
flag does not promise immutable final data.
- Transcript projection retries remain within the existing report
window. This change does not add indefinite projection repair.
- One-shot diagnostic `reconcile(limit)` inventories the eligible window
before slicing; it remains a manual diagnostic cost, not recurring idle
work. Some inherited test helpers advance fake time during assertion
retries, an optional reliability follow-up noted by review.
- A local deadline cannot wake a stopped host. Cloud alarms and sleep
eligibility remain unchanged. No deployed sleep or cost saving is
claimed.
- This PR depends on the preceding stack. Final master reconciliation
and remote review gates remain required.

## Model Used

OpenAI GPT-6 through Codex, with repository inspection, code editing,
and local test execution. The exact serving model ID and context window
are not exposed in this session.

## Checklist

- [x] I have included a thinking path that traces from project context
to this change
- [x] I have specified the model used (with version and capability
details)
- [x] I have checked ROADMAP.md and confirmed this PR does not duplicate
planned core work
- [x] I have searched GitHub for duplicate or related PRs and linked
them above
- [x] I have either (a) linked existing issues with `Fixes: #` / `Closes
#` / `Refs #` OR (b) described the issue in-PR following the relevant
issue template
- [x] I have not referenced internal/instance-local Paperclip issues or
links (only public GitHub `#NNN` / `github.com/paperclipai/paperclip`
URLs)
- [x] My branch name describes the change (e.g. `docs/...`, `fix/...`)
and contains no internal Paperclip ticket id or instance-derived details
- [x] I have run tests locally and they pass
- [x] I have added or updated tests where applicable
- [x] I have updated relevant documentation to reflect my changes
- [x] I have considered and documented any risks above
- [x] All Paperclip CI gates are green
- [x] Greptile is 5/5 with no open P2s, recommendations, or follow-ups
- [x] I will address all Greptile and reviewer comments before
requesting merge

---------

Co-authored-by: Paperclip <noreply@paperclip.ing>
2026-10-28 09:41:15 -05:00

6.6 KiB

Voice call reports and idle work

Voice report reconciliation uses the shared delivery coordinator and scheduler. It no longer runs from the chat maintenance interval. Existing chat_voice_sessions and chat_voice_reports rows own its durable state; this change adds no queue table, provider endpoint, or independent timer. A concurrent partial index supports bounded reconstruction of the existing report window.

Trigger and deadline

A terminal session with a provider call ID remains eligible for report refresh for 24 hours after ended_at, inclusive. A missing report is due immediately. An existing report uses its saved next_check_at. The retry starts at 60 seconds and doubles to one hour, as before. Available reports remain refreshable during this finite window: provider availability is not a promise that transcript or billing data can no longer change.

Session transitions and signed callbacks notify the report worker before their writes, inside the owning database transaction. The reply sender's call_ended result does the same. Healthy active-session observations do not activate report work. Nested transactions wait for the outer commit; rollback does not publish new work. The existing work-signals protocol owns uncertain outcomes.

Startup reconstructs eligible sessions in pages ordered by (ended_at, id), yielding after at most 100 rows per scope refresh. Re-registering the same owner resets partial scan cursors. The explicit one-shot inventory still loads every page when requested. A partial index selects terminal sessions with provider IDs. The query uses its ended-at range to restrict reads to the current 24-hour window. The cursor retains PostgreSQL timestamp precision. Committed report hints reload the exact changed session. Configuration, authority and connection metadata changes do not alter report eligibility or saved retries, so they do not wake report reconstruction. Each cached entry carries the saved report deadline or the first millisecond after the refresh window ends, whichever comes first. Submillisecond PostgreSQL timestamps round in the safe direction. Expiring the window removes the cached obligation without a provider request. Configured idle endpoints, active calls, old terminal history, and sessions without provider IDs do not cause recurring report SQL or requests.

Claims, responses, and projection

The worker locks and rechecks the session and report, then saves its attempt and next retry before contacting the provider. Network I/O happens outside that transaction. Settlement compares the saved attempt and retry deadline. A newer claim or callback that moves the deadline invalidates the older response. Incomplete or older responses cannot overwrite a retained available report. Eight failures can mark a pending report unavailable; failure cannot downgrade an already available report.

Guest transcripts remain confined to the call's quarantined intake task. The worker reads the retained report, keeps the task's source-trust metadata, and uses the existing document revision contract. A document lock or conflicting edit leaves the saved report and retry intact. After the lock clears, the next successful refresh retries projection. The existing 24-hour eligibility policy still applies; this PR does not add indefinite transcript repair or extend it.

Provider credentials, call-report parsing, and delivery diagnostics remain in the voice integration. The shared scheduler receives only normalized work and deadlines. No provider-specific policy is added to app startup.

Lifecycle and limitations

The shared scoped worker coalesces notifications, processes fair company batches, and retains dirty scopes across drain or failed reads. Shutdown joins in-flight work. Restart reconstructs the persisted retry instead of immediately repeating the provider GET. The explicit one-shot voice reconciliation method remains for diagnostics; production maintenance does not call it periodically.

The supported deployment has one active server process writing voice session and report state through its owning database client. Active-active servers and out-of-band SQL writers are not supported by this worker. Process-local signals do not reach another process; such a deployment needs a durable cross-process wake contract before removing its reconciliation backstop. This PR neither adds that transport nor asserts that startup reconstruction covers concurrent writers. This is worker quiet, not a claim of physical host sleep. Cloud alarm coverage and conservative sleep eligibility are unchanged; a local deadline cannot wake stopped compute.

Verification

voice-call-reports.test.ts exercises real PostgreSQL claims, configured-idle quiet, finite expiry, timestamp precision, retries and restart, committed writes, rollback and nesting, drain/resume, callback races, concurrent claims, backlog fairness, result ordering, and shutdown. The full voice integration suite checks real hangup/callback/reply-error producers and transcript projection after a lock. The app wiring suite protects removal of the voice maintenance lane.

The audit and evidence ledger is voice call-report scheduling.

The historical parent acceptance records the earlier 302 distinct passing cases, the bounded startup and same-owner restart regressions, deterministic company fairness, generated migration 0396 and the preserved failures. The report owner keeps its finite provider refresh obligation; this is not an unconditional idle scan or proof of deployed suspension.

The subsequent configuration-scope repair records the earlier 303-case acceptance at 9bf20467df. Five real connection saves over 205 saved reports select zero session rows, after reproducing 1,025 selected rows before the repair. The notification helper accepts only an exact session scope.

The landed-master acceptance records the current 185-case acceptance and generated migration 0397_known_madrox.sql, after landed cleanup migration 0396. It preserves all existing SQL and journal entries, retains snapshots 0393 through 0397, and checks fresh application migration plus concurrent replay and invalid-index recovery. The older 302/303-case sections above are historical evidence, not the current migration filename or a claim that those full groups were rerun on this head.