## Thinking Path > - Paperclip is the open source app people use to manage AI agents for work > - Users send work to agents as assignments, comments and Retries. The wake queue delivers each one as a run > - When an admission check refused a wake for a temporary reason, the wake often ended as a terminal skip, so the work was lost > - Restart-chaos waves found dropped comments and Retries (RC-37, s7532) and double delivery (RC-53). Each fix covered one hold type > - The durable ownership plan (section E) asks for one outbox rule: a closed set of terminal outcomes, a saved deferral for every temporary refusal, and one promotion path > - This pull request adds that rule. It saves messages refused by a pause, promotes deferred intents from every hold-release event through one function, and adds a reconciler backstop > - The benefit is that an accepted message is delivered exactly once after a pause lifts, and the reconciler reports any intent that is stuck or dropped ## Linked Issues or Issue Description Refs #19831 (plan, section E), #19838 (inventory, wake-queue rows and section 1b), #19927 (Phase 2 data: the I4 false positive), #19702, #19741, #19829, #19826. Builds on #19944 (section D, merged). **What happened?** - A user commented while the agent was paused, or while the company was paused. Admission refused the wake. Nothing saved the message as pending, so when the pause lifted, nothing delivered it. - Hold-release events woke different subsets of workers. A saved intent then waited out a 30-second refusal backoff after its hold cleared. - The I4 reconciler check matched free text with a regular expression. Phase 2 found a false positive: a delivered retry whose error said "retrying once". **Expected behavior** An accepted work intent ends only as delivered, consumed by a later run, task cancelled, or hard stop. Every temporary refusal saves the intent as `deferred` with its reason and its release trigger. Every hold-release event promotes deferred intents through one function (invariant 4). **Steps to reproduce** Pause an agent. Post a user comment on its task. Resume the agent. On `master` the comment is never delivered as a wake. ## What Changed - New `server/src/services/work-intent-outbox.ts`: - `WORK_INTENT_TERMINAL_OUTCOMES`: the closed set of terminal outcomes. - `TEMPORARY_REFUSAL_TRIGGERS`: maps each temporary refusal code to its release trigger. - `promoteDeferredWorkIntents`: the one promotion function. It removes the 30-second refusal backoff from the matching deferred intents. It then wakes run dispatch, the saved-receipt worker and stranded-work recovery, and hints each saved intent of the issue. - `heartbeat/queue.ts`: the #19829 save-as-deferred block is now a shared helper. A user's message refused by a paused agent, a paused company, or a budget pause that is not a reached hard stop is saved with `executionWait: { reason, trigger, message }`. The caller still gets a 409. The message is saved only when the task's latest run is terminal, because the release drain promotes a saved message behind that run. A task that never ran keeps the message in the task, and stranded-work recovery starts the task once the pause lifts. A `pending_approval` agent and a task-tree hold are not changed here: the release drain still fails a promoted wake for a pending approval, and tree holds have their own resume path. - Hold-release events call `promoteDeferredWorkIntents`: - accounting settled (`run-cost-accounting.ts`); - environment lease released (`environments.ts`, two sites); - native run projected terminal (`native-run-projection.ts`); - budget pause lifted (`budgets.ts`); - company reactivated (`companies.ts`); - task-tree hold released (`issue-tree-control.ts`); - agent lifecycle ready (`agent-lifecycle-driver.ts`). - Reconciler (`recovery/ownership-registry.ts`, `ownership-invariant-report.ts`, `native-finalization-reconciler.ts`): - registers three new kinds: `wake_request_deferred`, `queued_run` and `scheduled_retry_run`; - I4 now reads the closed refusal code (the wake `reason`) of accepted intents, not free text; - a new I4 check reports a deferred pause refusal whose pause has lifted for more than 5 minutes. The worker then promotes it as a backstop; - a lifted pause inside its 5-minute grace window returns its deadline through `nextDueAt`, and the worker also wakes on agent-lifecycle signals (company and agent pause changes). So a missed release event is still checked. - `doc/SPEC-implementation.md`: adds the rule "Accepted work intents are delivered exactly once". ## Verification Each focused file ran alone in one vitest process (`--maxWorkers=1`) on embedded Postgres. Results at `2875c85fd2`: | Question | Loop | Elapsed | Result | |---|---|---|---| | Is a comment refused by a pause saved, then delivered once after the pause lifts? | `heartbeat-held-comment-wake.test.ts -t "pause lifts"` | 8 s | 2 pass. With `queue.ts` from `master`, both fail: no intent is saved | | Does I4 use the closed code, and does it catch a stuck deferral? | `ownership-reconciliation-report.test.ts` | 45 s | 20 pass. This includes the Phase 2 "retrying once" false positive and the case "paused, then lifted" | | No regression on the paths that changed | held-comment (15), archived-company guard (8), undispatched execution wait (32), deferred receipt work (45), recovery pause durability (16), native run projection work (55), tree-control routes and services (19, 1, 7) | 8–334 s each | All pass | - Exactly-once: each pause test runs two promotions (a release event, then the reconciler backstop) and many dispatch passes. It asserts one delivery. The existing consumption tests (RC-53) still pass. - Server package typecheck passes. - Speed: nothing new runs before `turn.start`. The new admission work happens only on a refusal. Promotion runs in the release transaction and in the background reconciler. - Not run here: chaos waves. The coordinating session schedules them on the shared harness. ## Risks - `promoteDeferredWorkIntents` moves `updated_at` back for deferred intents that were refused in the last 30 seconds. A busy company with many release events can retry refused intents more often. Each retry re-runs normal admission, and the refusal resets the backoff. - More release sites now wake run dispatch and stranded-work recovery. These notifications are coalesced per company. - Lifting a pause is now the operator's explicit authorization to send what the pause refused, as Send is after a Stop. When the pause stopped the task's run, the lifted pause issues the task's next explicit wake, which adopts the saved message once. Other messages queued behind an acknowledged Stop keep the existing rule. If Stop recovery still holds the task, the message waits for that recovery. - An agent pause's stop sweep keeps the messages that the pause deferred (`preservePauseDeferred`). Terminate and cleanup stops still end them. - The backstop check reads only pause refusals (`company.inactive`, `agent.not_invokable`), because those holds can be checked exactly. Other deferred kinds keep their existing promotion paths. ## Model Used - Claude Opus 5.5 (`claude-opus-5-5`), Anthropic, with tool use and code execution in Claude Code. ## Checklist - [x] I have included a thinking path that traces from project context to this change - [x] I have specified the model used (with version and capability details) - [x] I have checked ROADMAP.md and confirmed this PR does not duplicate planned core work - [x] I have searched GitHub for duplicate or related PRs and linked them above - [x] I have either (a) linked existing issues with `Fixes: #` / `Closes #` / `Refs #` OR (b) described the issue in-PR following the relevant issue template - [x] I have not referenced internal/instance-local Paperclip issues or links (only public GitHub `#NNN` / `github.com/paperclipai/paperclip` URLs) - [x] My branch name describes the change (e.g. `docs/...`, `fix/...`) and contains no internal Paperclip ticket id or instance-derived details - [x] I have run tests locally and they pass - [x] I have added or updated tests where applicable - [x] I have updated relevant documentation to reflect my changes - [x] I have considered and documented any risks above - [ ] All Paperclip CI gates are green - [ ] Greptile is 5/5 with no open P2s, recommendations, or follow-ups - [x] I will address all Greptile and reviewer comments before requesting merge 🤖 Generated with [Claude Code](https://claude.com/claude-code) --------- Co-authored-by: Claude Opus 5.5 <noreply@anthropic.com>
Feature modules
A feature module under server/src/modules/<name>/ uses three layers. Each
layer has one rule: which layer below it, it may import from.
adapters → application → domain
domain/holds pure business rules. A domain file takes plain data in and returns plain data out. A domain file must not importdrizzle-orm,@paperclipai/db, a service underserver/src/services/, a route underserver/src/routes/, or a Node.js I/O module (node:child_process,node:fs,node:net). A domain function must not read the system clock; the caller passesnowas an explicitDatevalue.application/holds use cases and the ports they need. A use case takes its ports as constructor arguments and calls domain functions for policy decisions. An application file must not importdrizzle-orm, a SQL client, a concrete adapter, or the server's HTTP error helpers. The outer service or route translates application errors into transport responses.adapters/holds the concrete implementations of the ports: Postgres queries, transactions, and process control. An adapter file may importdrizzle-orm,@paperclipai/db, and Node.js I/O modules.
A module exposes its commands through index.ts, which composes the adapters
and the use cases behind a factory function. Code outside the module imports
that entry point, never a file inside domain/, application/, or
adapters/ directly.
pnpm check:module-boundaries enforces these rules for production source
files. It also checks access to the company deletion entry point below.
Company deletion
The existing company deletion service owns the database transaction and deletion
order. A module can expose a separate company-deletion.ts entry point.
Only services/company-deletion.ts can import this entry point.
The entry point exports an implementation of CompanyDeletionParticipant from
lib/company-deletion.ts. Do not export it through the normal module index.
The service must complete external cleanup before it starts the transaction. It must lock the company before it deletes dependent records or calls a module. Creation commands must use the same company lock. The service removes dependent records before it calls the module. The module checks its deletion conditions and deletes the records it owns. Use the supplied transaction. Do not start another transaction or call external systems. Throw an error if deletion cannot proceed. An error must roll back all database changes in the deletion transaction.
Call each module explicitly in dependency order. No module registry is required.
The agent lifecycle module also has a restricted configuration.ts entry point.
It saves configuration and invalidates verification in the caller's transaction.
The lifecycle guide lists its permitted callers.
Ordinary configuration updates use the root lifecycle command.
The agent lifecycle module owns agent creation, pause, resume, and termination. Use its commands for these changes.
The execution admission module owns project task-execution policy and the
durable admission records that charge project capacity. Today it exposes only
internal policy commands and the deletion guards that project, agent, and
company deletion call. Settlement releases active charges but keeps each
admission's complete project set for later retained-session resolution.
Execution claims still belong to services/heartbeat/queue.ts and native
review dispatch. See execution admission accounting.