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## Thinking Path > - Paperclip is the open source app people use to manage AI agents for work > - Interactive onboarding offers to install Paperclip as a background service, defaulting to yes > - The service definition targets the managed command shim, but an ephemeral npx run never installs it, and the service step never checks > - The result is a crash-looping service, a doctor hint about a nonexistent port conflict, and a first run that ends with nothing serving > - This pull request materializes the managed install before registering the service, or declines with the repair path > - The benefit is that saying yes to the service prompt yields a working service — or an honest explanation ## Linked Issues or Issue Description **What happened?** On a machine with no managed install, `npx paperclipai@2026.824.0 onboard` (interactive), accepting the background-service prompt, produced: a LaunchAgent pointing at `~/.local/bin/paperclipai` (which does not exist), launchd exit code 78 in a KeepAlive crash loop, doctor reporting "inactive but the configured port is serving another Paperclip process — stop the conflicting foreground process" (no such process existed), and "Service health: fetch failed". Reproduced twice on a clean field. `latest` has carried this path since v2026.817.0 shipped; CI never sees it because `--yes` onboarding skips the service prompt. **Expected behavior** Accepting the service prompt installs a working service (materializing the managed payload and shim first when needed), and doctor diagnoses a missing service binary as exactly that. **Steps to reproduce** On macOS with no `~/.local/bin/paperclipai`: `npx paperclipai@latest onboard`, accept the service prompt, then `launchctl print gui/$UID/ing.paperclip.paperclipai` (exit code 78, spawn scheduled) and `paperclipai doctor`. **Paperclip version or commit** `2026.824.0` (path present since #10045). ## What Changed - `cli/src/onboard-service.ts`: after the user opts in, an `ensureServiceShim` step checks the service shim path. Missing + managed-store location → run `installCommand` pinned to the onboarding version (payload, shim, PATH block), then proceed. Missing + custom `PAPERCLIP_SHIM_PATH`, or install failure → decline with `paperclipai install` / `paperclipai service install` guidance and install nothing. - `cli/src/checks/service-health-check.ts`: the runtime check diagnoses a missing service binary with the install repair hint (instead of the port-conflict hint); an inactive service with a healthy responder gets a `warn` attributing the foreign process instead of a plain "Healthy" pass. - Tests: new cases for shim materialization ordering, decline-on-failure, missing-binary diagnosis, and foreign-responder attribution; existing fixtures updated to inject the new dependencies. ## Verification - `vitest run` on both touched suites: 15 pass. - `tsc --noEmit` error count identical to the master baseline (16 pre-existing, all in `server/`, none in changed files). - The live failure was reproduced on macOS before the fix (twice, clean field) and the mechanism confirmed in source: `install()` writes the definition and bootstraps launchd only; `install-store` was previously reachable solely from the `install`/`update` commands. ## Risks - Low: the new path runs only when the user opts into the service and the shim is absent. The managed install resolves the pinned onboarding version from the public registry; on failure the flow declines exactly as it does on unsupported platforms. `--yes` quickstarts, Docker, and managed installs are untouched. ## Model Used Claude Fable 5 (Claude Code) ## Pre-submission checklist - [x] I have included a thinking path that traces from project context to this change - [x] I have specified the model used (with version and capability details) - [x] I have checked ROADMAP.md and confirmed this PR does not duplicate planned core work - [x] I have searched GitHub for duplicate or related PRs and linked them above - [x] I have either (a) linked existing issues with `Fixes: #` / `Closes #` / `Refs #` OR (b) described the issue in-PR following the relevant issue template