Files
PaperClipAI/ui/src/context/LiveUpdatesProvider.tsx
T
Dotta 41fec8c892 fix: show notification actors and avatars, and hide self-actions (#15695)
## Thinking Path

> - Paperclip helps people manage AI agents and their work.
> - Task notifications tell people who changed a task.
> - The authenticated event stream removed the actor ID and type.
> - The UI then showed “Someone” and could not hide the viewer's own
actions.
> - Toasts also had no field or renderer for an actor avatar.
> - This pull request keeps authorized actor identity and shows the
existing person or agent avatar.

## Linked Issues or Issue Description

**What happened?**
Authenticated task notifications showed “Someone.” A person's own
actions could produce notifications. Toasts showed a colored dot instead
of the actor's avatar.

**Expected behavior**
Show the actor's name and avatar. Hide notifications for the viewer's
own task actions.

**Steps to reproduce**
1. Sign in to an authenticated instance.
2. View a page other than the task being changed.
3. Create or update a task, or add a comment.
4. Observe the generic name and the notification for your own action.

## What Changed

- Keep actor IDs and types after the existing task access check.
- Read only the actor's name, photo, or agent appearance from
company-scoped records. Do not forward task details or comments.
- Supply names and avatars even when the browser has no cached
directory.
- Carry actor data through the toast provider. Use the existing person
and agent avatar components.
- Identify the local trusted viewer so that self-actions are also hidden
there.
- Add tests for authenticated event delivery, hidden tasks, private
details, self-actions, names, agent appearance, and avatar rendering.

## Verification

- Passed: 71 UI tests across LiveUpdatesProvider, ToastContext, and
ToastViewport.
- Passed: 11 server tests across live-events-toast and live-events-ws.
The added tests assert the actual SQL filters and bound company, actor,
and active-membership values.
- Passed: UI typecheck (`cd ui && ../node_modules/.bin/tsc -b`).
- Passed: UI production build (`cd ui && node_modules/.bin/vite build`).
- Passed: `pnpm check:token-gates` and `git diff --check`.
- The full `pnpm -r typecheck` and `pnpm build` could not complete
because this environment has no Rust `cargo` executable.
- The full `pnpm test:run` did not complete. Broad validation exceeded
the 4 GB sandbox memory limit. The full test run was stopped; the
focused tests were then run successfully.
- Manual review: use two signed-in people, make task changes from each,
and confirm only the other person's toast appears. Repeat with an agent
and check its avatar.

### Avatar screenshots

Production toast components with sample identities. These isolated
browser renders cover the person image and the agent custom avatar in
both themes.

![Person and agent notification avatars in light
mode](https://raw.githubusercontent.com/paperclipai/paperclip/fix/notification-actor-identity/docs/pr-screenshots/pr-15695/notification-avatars-light.png)

![Person and agent notification avatars in dark
mode](https://raw.githubusercontent.com/paperclipai/paperclip/fix/notification-actor-identity/docs/pr-screenshots/pr-15695/notification-avatars-dark.png)

## Risks

- Task toast events add a small profile read per authorized viewer.
Other task actions retain IDs without a profile read.
- Deleted or unavailable identities use an ID-based label. People
without a photo use initials.
- Access checks and task-detail filtering remain in place. There is no
database migration.
- All CI checks passed on the first commit, including full typecheck,
build, test shards, and browser suites. The updated commit must pass CI
again. The PR is ready for review. CI and Greptile must pass on the
updated commit.

## Model Used

- OpenAI GPT-6 through Codex, with code editing and tool execution. The
exact deployment model ID and context window were not exposed to this
run.

## Checklist

- [x] I have included a thinking path that traces from project context
to this change
- [x] I have specified the model used (with version and capability
details)
- [x] I have checked ROADMAP.md and confirmed this PR does not duplicate
planned core work
- [x] I have searched GitHub for duplicate or related PRs and linked
them above
- [x] I have either (a) linked existing issues with `Fixes: #` / `Closes
#` / `Refs #` OR (b) described the issue in-PR following the relevant
issue template
- [x] I have not referenced internal/instance-local Paperclip issues or
links (only public GitHub `#NNN` / `github.com/paperclipai/paperclip`
URLs)
- [x] My branch name describes the change and contains no internal
Paperclip ticket id or instance-derived details
- [x] I have run tests locally and they pass (focused suites listed
above)
- [x] I have added or updated tests where applicable
- [x] I have updated relevant documentation to reflect my changes
(behavior and validation are recorded above; no command or configuration
change)
- [x] I have considered and documented any risks above
- [ ] All Paperclip CI gates are green
- [ ] Greptile is 5/5 with no open P2s, recommendations, or follow-ups
- [x] I will address all Greptile and reviewer comments before
requesting merge
2026-10-09 12:34:10 -05:00

2109 lines
68 KiB
TypeScript

import { resolveAgentAppearance } from "@paperclipai/shared";
import { getPageVisibility, usePageVisibility } from "../lib/page-visibility";
import {
createContext,
useCallback,
useContext,
useEffect,
useMemo,
useRef,
type ReactNode,
} from "react";
import {
useQuery,
useQueryClient,
type InfiniteData,
type QueryClient,
} from "@tanstack/react-query";
import {
createCoalescingQueryClient,
createInvalidationBatcher,
} from "../lib/query-invalidation-batcher";
import {
patchRunStatusInList,
removeRunFromList,
} from "../lib/live-runs-cache";
import type {
Agent,
HeartbeatRun,
Issue,
IssueComment,
LiveEvent,
} from "@paperclipai/shared";
import type { RunForIssue } from "../api/activity";
import type { ActiveRunForIssue, LiveRunForIssue } from "../api/heartbeats";
import type { CompanyUserDirectoryResponse } from "../api/access";
import { issuesApi } from "../api/issues";
import { authApi } from "../api/auth";
import type { CompanyListResult } from "../api/companies-query";
import { healthApi } from "../api/health";
import { useCompany } from "./CompanyContext";
import type { ToastActor, ToastInput } from "./ToastContext";
import { useToastActions } from "./ToastContext";
import { upsertIssueCommentInPages } from "../lib/optimistic-issue-comments";
import {
clearIssueExecutionRun,
removeLiveRunById,
} from "../lib/optimistic-issue-runs";
import { queryKeys } from "../lib/queryKeys";
import { extractCompanyPrefixFromPath, toCompanyRelativePath } from "../lib/company-routes";
import { useLocation } from "../lib/router";
import { agentRouteRef } from "../lib/utils";
import { buildSameOriginWebSocketUrl } from "../lib/websocket-url";
import { tryCreateWebSocket } from "../lib/websocket";
const TOAST_COOLDOWN_WINDOW_MS = 10_000;
const TOAST_COOLDOWN_MAX = 3;
const RECONNECT_SUPPRESS_MS = 2000;
const RUN_TOAST_MAX_AGE_MS = 5 * 60_000;
const MAX_OBSERVED_RUN_OUTCOMES = 2000;
const DISCONNECTED_POLL_INTERVAL_MS = 15_000;
const SOCKET_CONNECTING = 0;
const SOCKET_OPEN = 1;
const TERMINAL_RUN_STATUSES = new Set([
"succeeded",
"interrupted",
"failed",
"cancelled",
"timed_out",
]);
type LiveUpdatesSocketLike = {
readyState: number;
onopen: ((this: WebSocket, ev: Event) => unknown) | null;
onmessage: ((this: WebSocket, ev: MessageEvent) => unknown) | null;
onerror: ((this: WebSocket, ev: Event) => unknown) | null;
onclose: ((this: WebSocket, ev: CloseEvent) => unknown) | null;
close: (code?: number, reason?: string) => void;
};
export type CompanyLiveEventHandler = (event: LiveEvent) => void;
interface LiveEventSubscription {
subscribe: (handler: CompanyLiveEventHandler) => () => void;
}
const LiveEventSubscriptionContext =
createContext<LiveEventSubscription | null>(null);
function dispatchLiveEventToSubscribers(
subscribers: Set<CompanyLiveEventHandler>,
expectedCompanyId: string,
event: LiveEvent,
) {
if (event.companyId !== expectedCompanyId) return;
// Snapshot so a handler that (un)subscribes mid-dispatch can't mutate the set
// we're iterating.
for (const handler of Array.from(subscribers)) {
try {
handler(event);
} catch {
// A misbehaving subscriber must never break the shared socket pipeline
// or the toast/invalidation handling that runs alongside it.
}
}
}
/**
* Subscribe to live company events off the single shared LiveUpdates socket.
* Components can react to `heartbeat.run.progress`, `activity.logged`, etc.
* without opening a WebSocket per mount. Events are already filtered to the
* active company. No-ops when rendered outside a LiveUpdatesProvider (e.g. in
* isolated tests), so callers get graceful degradation for free.
*/
export function useCompanyLiveEvent(handler: CompanyLiveEventHandler): void {
const subscription = useContext(LiveEventSubscriptionContext);
const handlerRef = useRef(handler);
useEffect(() => {
handlerRef.current = handler;
});
useEffect(() => {
if (!subscription) return;
return subscription.subscribe((event) => {
handlerRef.current(event);
});
}, [subscription]);
}
function readString(value: unknown): string | null {
return typeof value === "string" && value.length > 0 ? value : null;
}
function readRecord(value: unknown): Record<string, unknown> | null {
if (typeof value !== "object" || value === null || Array.isArray(value))
return null;
return value as Record<string, unknown>;
}
function shortId(value: string) {
return value.slice(0, 8);
}
function resolveAgentName(
queryClient: QueryClient,
companyId: string,
agentId: string,
): string | null {
const agents = queryClient.getQueryData<Agent[]>(
queryKeys.agents.list(companyId),
);
const listedAgent = agents?.find((a) => a.id === agentId);
if (listedAgent?.name) return listedAgent.name;
return (
queryClient.getQueryData<Agent>(queryKeys.agents.detail(agentId))?.name ??
null
);
}
function resolveUserName(
queryClient: QueryClient,
companyId: string,
userId: string,
): string | null {
const directory = queryClient.getQueryData<CompanyUserDirectoryResponse>(
queryKeys.access.companyUserDirectory(companyId),
);
if (!directory) return null;
const entry = directory.users.find((u) => u.principalId === userId);
return entry?.user?.name?.trim() || entry?.user?.email?.trim() || null;
}
function truncate(text: string, max: number): string {
if (text.length <= max) return text;
return text.slice(0, max - 1) + "\u2026";
}
function resolveActorLabel(
queryClient: QueryClient,
companyId: string,
actorType: string | null,
actorId: string | null,
): string {
if (actorType === "agent" && actorId) {
return (
resolveAgentName(queryClient, companyId, actorId) ??
`Agent ${shortId(actorId)}`
);
}
if (actorType === "system") return "System";
if (actorType === "user" && actorId) {
return resolveUserName(queryClient, companyId, actorId) ??
(actorId === "board" || actorId === "local-board" ? "Board" : `User ${shortId(actorId)}`);
}
return actorType === "plugin" ? "Plugin" : "Unknown actor";
}
interface IssueToastContext {
ref: string;
title: string | null;
label: string;
href: string;
}
interface VisibleRouteOptions {
isForegrounded?: boolean;
}
interface VisibleIssueRouteContext {
routeIssueRef: string;
issueRefs: Set<string>;
assigneeAgentId: string | null;
runIds: Set<string>;
subtreeIssueRefs: Set<string>;
subtreeAgentIds: Set<string>;
subtreeRunIds: Set<string>;
}
function resolveIssueQueryRefs(
queryClient: QueryClient,
companyId: string,
issueId: string,
details: Record<string, unknown> | null,
): string[] {
const refs = new Set<string>([issueId]);
const detailIssue = queryClient.getQueryData<Issue>(
queryKeys.issues.detail(issueId),
);
const listIssues = queryClient.getQueryData<Issue[]>(
queryKeys.issues.list(companyId),
);
const detailsIdentifier =
readString(details?.identifier) ?? readString(details?.issueIdentifier);
if (detailsIdentifier) refs.add(detailsIdentifier);
if (detailIssue?.id) refs.add(detailIssue.id);
if (detailIssue?.identifier) refs.add(detailIssue.identifier);
const listIssue = listIssues?.find((issue) => {
if (issue.id === issueId) return true;
if (issue.identifier && issue.identifier === issueId) return true;
if (detailsIdentifier && issue.identifier === detailsIdentifier)
return true;
return false;
});
if (listIssue?.id) refs.add(listIssue.id);
if (listIssue?.identifier) refs.add(listIssue.identifier);
return Array.from(refs);
}
function resolveIssueToastContext(
queryClient: QueryClient,
companyId: string,
issueId: string,
details: Record<string, unknown> | null,
): IssueToastContext {
const issueRefs = resolveIssueQueryRefs(
queryClient,
companyId,
issueId,
details,
);
const detailIssue = issueRefs
.map((ref) => queryClient.getQueryData<Issue>(queryKeys.issues.detail(ref)))
.find((issue): issue is Issue => !!issue);
const listIssue = queryClient
.getQueryData<Issue[]>(queryKeys.issues.list(companyId))
?.find((issue) =>
issueRefs.some((ref) => issue.id === ref || issue.identifier === ref),
);
const cachedIssue = detailIssue ?? listIssue ?? null;
const ref =
readString(details?.identifier) ??
readString(details?.issueIdentifier) ??
cachedIssue?.identifier ??
`Task ${shortId(issueId)}`;
const title =
readString(details?.title) ??
readString(details?.issueTitle) ??
cachedIssue?.title ??
null;
return {
ref,
title,
label: title ? `${ref} - ${truncate(title, 72)}` : ref,
href: `/issues/${cachedIssue?.identifier ?? issueId}`,
};
}
function isPageForegrounded(): boolean {
if (typeof document === "undefined") return false;
if (document.visibilityState !== "visible") return false;
if (typeof document.hasFocus === "function" && !document.hasFocus())
return false;
return true;
}
function resolveVisibleIssueRouteContext(
queryClient: QueryClient,
pathname: string,
options?: VisibleRouteOptions,
): VisibleIssueRouteContext | null {
const isForegrounded = options?.isForegrounded ?? isPageForegrounded();
if (!isForegrounded) return null;
const relativePath = toCompanyRelativePath(pathname);
const segments = relativePath.split("/").filter(Boolean);
if (!["issues", "chats"].includes(segments[0]) || !segments[1]) return null;
let issueRef = decodeURIComponent(segments[1]);
if (segments[0] === "chats") {
const session = queryClient.getQueryData<Awaited<ReturnType<typeof authApi.getSession>>>(queryKeys.auth.session);
const userId = session?.user?.id ?? session?.session?.userId ?? null;
const companyPrefix = extractCompanyPrefixFromPath(pathname);
const company = queryClient.getQueryData<CompanyListResult>(queryKeys.companies.list(userId))
?.companies.find(item => item.issuePrefix.toUpperCase() === companyPrefix?.toUpperCase());
if (!company) return null;
const agent = queryClient.getQueryData<Agent[]>(queryKeys.agents.list(company.id))
?.find(item => item.id === issueRef || agentRouteRef(item) === issueRef);
if (!agent) return null;
const conversation = queryClient.getQueryData<Issue | null>(queryKeys.agentChats.detail(company.id, userId, agent.id));
if (!conversation) return null;
issueRef = conversation.id;
}
const issue = queryClient.getQueryData<Issue>(queryKeys.issues.detail(issueRef)) ?? null;
const issueRefs = new Set<string>([issueRef]);
if (issue?.id) issueRefs.add(issue.id);
if (issue?.identifier) issueRefs.add(issue.identifier);
function collectCachedIssueRunIds(ref: string, target: Set<string>) {
const activeRun = queryClient.getQueryData<ActiveRunForIssue | null>(
queryKeys.issues.activeRun(ref),
);
const liveRuns =
queryClient.getQueryData<LiveRunForIssue[]>(
queryKeys.issues.liveRuns(ref),
) ?? [];
const linkedRuns =
queryClient.getQueryData<RunForIssue[]>(queryKeys.issues.runs(ref)) ?? [];
if (activeRun?.id) target.add(activeRun.id);
for (const run of liveRuns) {
if (run.id) target.add(run.id);
}
for (const run of linkedRuns) {
if (run.runId) target.add(run.runId);
}
}
// The route may use an identifier while the conversation loads canonical
// UUID-keyed history. A retryable terminal event can omit issueId after its
// first delivery has already removed the run from the company live cache.
const runIds = new Set<string>();
for (const ref of issueRefs) collectCachedIssueRunIds(ref, runIds);
// Notifications about descendants belong to the subtree already on screen.
// Keep these separate from issueRefs, which also drives cache invalidation.
const subtreeIssueRefs = new Set(issueRefs);
const subtreeAgentIds = new Set<string>();
const subtreeRunIds = new Set(runIds);
if (issue?.companyId && issue.id) {
const descendants =
queryClient.getQueryData<Issue[]>(
queryKeys.issues.listByDescendantRoot(issue.companyId, issue.id),
) ?? [];
for (const descendant of descendants) {
subtreeIssueRefs.add(descendant.id);
if (descendant.identifier) subtreeIssueRefs.add(descendant.identifier);
if (descendant.assigneeAgentId)
subtreeAgentIds.add(descendant.assigneeAgentId);
if (descendant.executionRunId)
subtreeRunIds.add(descendant.executionRunId);
// Only current descendants contribute history. Keep their run IDs out
// of runIds, which also drives invalidation of the root conversation.
collectCachedIssueRunIds(descendant.id, subtreeRunIds);
if (descendant.identifier)
collectCachedIssueRunIds(descendant.identifier, subtreeRunIds);
}
}
if (issue?.companyId) {
const companyRuns =
queryClient.getQueryData<LiveRunForIssue[]>(
queryKeys.liveRuns(issue.companyId),
) ?? [];
for (const run of companyRuns) {
if (run.issueId && subtreeIssueRefs.has(run.issueId))
subtreeRunIds.add(run.id);
}
}
return {
routeIssueRef: issueRef,
issueRefs,
assigneeAgentId: issue?.assigneeAgentId ?? null,
runIds,
subtreeIssueRefs,
subtreeAgentIds,
subtreeRunIds,
};
}
function buildIssueRefsForPayload(
entityId: string,
details: Record<string, unknown> | null,
): Set<string> {
const refs = new Set<string>([entityId]);
const identifier =
readString(details?.identifier) ?? readString(details?.issueIdentifier);
if (identifier) refs.add(identifier);
return refs;
}
function overlaps(a: Set<string>, b: Set<string>): boolean {
for (const value of a) {
if (b.has(value)) return true;
}
return false;
}
function shouldSuppressActivityToastForVisibleIssue(
queryClient: QueryClient,
pathname: string,
payload: Record<string, unknown>,
options?: VisibleRouteOptions,
): boolean {
const entityType = readString(payload.entityType);
const entityId = readString(payload.entityId);
if (entityType !== "issue" || !entityId) return false;
const context = resolveVisibleIssueRouteContext(
queryClient,
pathname,
options,
);
if (!context) return false;
return overlaps(
context.subtreeIssueRefs,
buildIssueRefsForPayload(entityId, readRecord(payload.details)),
);
}
function shouldSuppressRunStatusToastForVisibleIssue(
queryClient: QueryClient,
pathname: string,
payload: Record<string, unknown>,
options?: VisibleRouteOptions,
): boolean {
if (!(options?.isForegrounded ?? isPageForegrounded())) return false;
const visibleRunId = toCompanyRelativePath(pathname).match(
/^\/agents\/[^/]+\/runs\/([^/]+)/,
)?.[1];
if (
visibleRunId &&
decodeURIComponent(visibleRunId) === readString(payload.runId)
)
return true;
const context = resolveVisibleIssueRouteContext(
queryClient,
pathname,
options,
);
if (!context) return false;
const issueId = readString(payload.issueId);
if (issueId) return context.subtreeIssueRefs.has(issueId);
const runId = readString(payload.runId);
if (runId) return context.subtreeRunIds.has(runId);
const agentId = readString(payload.agentId);
return (
!!agentId &&
(agentId === context.assigneeAgentId ||
context.subtreeAgentIds.has(agentId))
);
}
function invalidateVisibleIssueRunQueries(
queryClient: QueryClient,
pathname: string,
payload: Record<string, unknown>,
options?: VisibleRouteOptions,
): boolean {
const context = resolveVisibleIssueRouteContext(
queryClient,
pathname,
options,
);
if (!context) return false;
const runId = readString(payload.runId);
const agentId = readString(payload.agentId);
const matchesVisibleIssue =
(runId !== null && context.runIds.has(runId)) ||
(!!agentId &&
!!context.assigneeAgentId &&
agentId === context.assigneeAgentId);
if (!matchesVisibleIssue) return false;
const status = readString(payload.status);
if (runId && status && TERMINAL_RUN_STATUSES.has(status)) {
for (const issueRef of context.issueRefs) {
// Finalization may commit the selected reply without comment_added.
// Fetch the canonical comment before handing off the live transcript;
// progress/queued events must not refetch the whole conversation.
queryClient.invalidateQueries({
queryKey: queryKeys.issues.comments(issueRef),
});
queryClient.setQueryData(
queryKeys.issues.liveRuns(issueRef),
(current: LiveRunForIssue[] | undefined) =>
removeLiveRunById(current, runId),
);
queryClient.setQueryData(
queryKeys.issues.activeRun(issueRef),
(current: ActiveRunForIssue | null | undefined) =>
current?.id === runId ? null : current,
);
queryClient.setQueryData(
queryKeys.issues.detail(issueRef),
(current: Issue | undefined) => clearIssueExecutionRun(current, runId),
);
}
}
for (const issueRef of context.issueRefs) {
queryClient.invalidateQueries({ queryKey: queryKeys.issues.detail(issueRef) });
queryClient.invalidateQueries({ queryKey: queryKeys.issues.activity(issueRef) });
queryClient.invalidateQueries({ queryKey: queryKeys.issues.runs(issueRef) });
queryClient.invalidateQueries({ queryKey: queryKeys.issues.liveRuns(issueRef) });
queryClient.invalidateQueries({ queryKey: queryKeys.issues.activeRun(issueRef) });
if (status && TERMINAL_RUN_STATUSES.has(status)) {
// A final comment can race the last in-flight history fetch. Reconcile
// persisted messages after the turn settles.
queryClient.invalidateQueries({ queryKey: queryKeys.issues.comments(issueRef) });
queryClient.invalidateQueries({ queryKey: queryKeys.issues.attachments(issueRef) });
queryClient.invalidateQueries({ queryKey: queryKeys.issues.workProducts(issueRef) });
queryClient.invalidateQueries({ queryKey: queryKeys.issues.workProductPullRequestRefresh(issueRef) });
queryClient.invalidateQueries({ queryKey: ["issues", "tree-control-state", issueRef] });
}
}
return true;
}
interface RunLiveStatusPatch {
runId: string;
agentId: string | null;
issueId: string | null;
message?: string | null;
updatedAt?: string | null;
currentToolName?: string | null;
lastAssistantSnippet?: string | null;
lastEventAt?: string | null;
}
function hasPatchKey<K extends keyof RunLiveStatusPatch>(
patch: RunLiveStatusPatch,
key: K,
): patch is RunLiveStatusPatch & Required<Pick<RunLiveStatusPatch, K>> {
return Object.prototype.hasOwnProperty.call(patch, key);
}
function applyRunLiveStatusPatch<T extends ActiveRunForIssue | LiveRunForIssue>(
run: T,
patch: RunLiveStatusPatch,
): T {
if (run.id !== patch.runId) return run;
return {
...run,
...(hasPatchKey(patch, "message")
? { currentStatusMessage: patch.message }
: {}),
...(hasPatchKey(patch, "updatedAt")
? { currentStatusUpdatedAt: patch.updatedAt }
: {}),
...(hasPatchKey(patch, "currentToolName")
? { currentToolName: patch.currentToolName }
: {}),
...(hasPatchKey(patch, "lastAssistantSnippet")
? { lastAssistantSnippet: patch.lastAssistantSnippet }
: {}),
...(hasPatchKey(patch, "lastEventAt")
? { lastEventAt: patch.lastEventAt }
: {}),
};
}
function applyRunLiveStatusPatchToArray<T extends LiveRunForIssue>(
runs: T[] | undefined,
patch: RunLiveStatusPatch,
): T[] | undefined {
if (!runs) return runs;
let changed = false;
const nextRuns = runs.map((run) => {
if (run.id !== patch.runId) return run;
changed = true;
return applyRunLiveStatusPatch(run, patch);
});
return changed ? nextRuns : runs;
}
function readRunLiveStatusPatchFromPayload(
payload: Record<string, unknown>,
eventCreatedAt: string,
eventType: string,
): RunLiveStatusPatch | null {
const runId = readString(payload.runId);
if (!runId) return null;
const patch: RunLiveStatusPatch = {
runId,
agentId: readString(payload.agentId),
issueId: readString(payload.issueId),
};
if (eventType === "heartbeat.run.progress") {
patch.message = readString(payload.message);
patch.updatedAt = readString(payload.updatedAt) ?? eventCreatedAt;
patch.currentToolName = readString(payload.currentToolName);
patch.lastAssistantSnippet = readString(payload.lastAssistantSnippet);
patch.lastEventAt = readString(payload.lastEventAt) ?? patch.updatedAt;
return patch;
}
if (eventType === "heartbeat.run.log") {
patch.lastEventAt = readString(payload.ts) ?? eventCreatedAt;
return patch;
}
if (eventType === "heartbeat.run.event") {
const message = readString(payload.message);
if (message) patch.message = message;
patch.updatedAt = readString(payload.updatedAt) ?? eventCreatedAt;
const currentToolName = readString(payload.currentToolName);
if (currentToolName) patch.currentToolName = currentToolName;
const lastAssistantSnippet = readString(payload.lastAssistantSnippet);
if (lastAssistantSnippet) patch.lastAssistantSnippet = lastAssistantSnippet;
patch.lastEventAt = readString(payload.lastEventAt) ?? eventCreatedAt;
return patch;
}
return null;
}
function applyRunLiveStatusPatchToCaches(
queryClient: QueryClient,
companyId: string,
pathname: string,
patch: RunLiveStatusPatch,
options?: VisibleRouteOptions,
): boolean {
let changed = false;
queryClient.setQueryData(
queryKeys.liveRuns(companyId),
(current: LiveRunForIssue[] | undefined) => {
const nextRuns = applyRunLiveStatusPatchToArray(current, patch);
if (nextRuns !== current) changed = true;
return nextRuns;
},
);
const issueRefs = new Set<string>();
if (patch.issueId) {
for (const ref of resolveIssueQueryRefs(
queryClient,
companyId,
patch.issueId,
null,
)) {
issueRefs.add(ref);
}
}
const context = resolveVisibleIssueRouteContext(
queryClient,
pathname,
options,
);
if (
context &&
(context.runIds.has(patch.runId) ||
(!!patch.issueId && context.issueRefs.has(patch.issueId)) ||
(!!patch.agentId &&
!!context.assigneeAgentId &&
patch.agentId === context.assigneeAgentId))
) {
for (const ref of context.issueRefs) issueRefs.add(ref);
}
for (const issueRef of issueRefs) {
queryClient.setQueryData(
queryKeys.issues.activeRun(issueRef),
(current: ActiveRunForIssue | null | undefined) => {
if (!current || current.id !== patch.runId) return current;
changed = true;
return applyRunLiveStatusPatch(current, patch);
},
);
queryClient.setQueryData(
queryKeys.issues.liveRuns(issueRef),
(current: LiveRunForIssue[] | undefined) => {
const nextRuns = applyRunLiveStatusPatchToArray(current, patch);
if (nextRuns !== current) changed = true;
return nextRuns;
},
);
}
return changed;
}
function shouldSuppressAgentStatusToastForVisibleIssue(
queryClient: QueryClient,
pathname: string,
payload: Record<string, unknown>,
options?: VisibleRouteOptions,
): boolean {
const context = resolveVisibleIssueRouteContext(
queryClient,
pathname,
options,
);
if (!context) return false;
const agentId = readString(payload.agentId);
return (
!!agentId &&
(agentId === context.assigneeAgentId ||
context.subtreeAgentIds.has(agentId))
);
}
function shouldDeferIssueRefetchForVisibleAgentActivity(
queryClient: QueryClient,
pathname: string,
payload: Record<string, unknown>,
options?: VisibleRouteOptions,
): boolean {
const entityType = readString(payload.entityType);
const entityId = readString(payload.entityId);
const actorType = readString(payload.actorType);
const action = readString(payload.action);
const details = readRecord(payload.details);
if (entityType !== "issue" || !entityId) return false;
if (actorType !== "agent" && actorType !== "system") return false;
if (action !== "issue.updated") return false;
if (readString(details?.source) === "comment") return false;
const context = resolveVisibleIssueRouteContext(
queryClient,
pathname,
options,
);
if (!context) return false;
return overlaps(
context.issueRefs,
buildIssueRefsForPayload(entityId, details),
);
}
function shouldDeferVisibleIssueCommentActivity(
queryClient: QueryClient,
pathname: string,
payload: Record<string, unknown>,
options?: VisibleRouteOptions,
): boolean {
const entityType = readString(payload.entityType);
const entityId = readString(payload.entityId);
const action = readString(payload.action);
const details = readRecord(payload.details);
if (entityType !== "issue" || !entityId) return false;
if (action !== "issue.comment_added") return false;
const context = resolveVisibleIssueRouteContext(
queryClient,
pathname,
options,
);
if (!context) return false;
return overlaps(
context.issueRefs,
buildIssueRefsForPayload(entityId, details),
);
}
async function hydrateVisibleIssueComment(
queryClient: QueryClient,
pathname: string,
payload: Record<string, unknown>,
options?: VisibleRouteOptions,
) {
const entityType = readString(payload.entityType);
const action = readString(payload.action);
const details = readRecord(payload.details);
const commentId = readString(details?.commentId);
if (entityType !== "issue" || action !== "issue.comment_added" || !commentId)
return false;
const context = resolveVisibleIssueRouteContext(
queryClient,
pathname,
options,
);
if (!context) return false;
const entityId = readString(payload.entityId);
if (
!entityId ||
!overlaps(context.issueRefs, buildIssueRefsForPayload(entityId, details))
) {
return false;
}
try {
const comment = await issuesApi.getComment(
context.routeIssueRef,
commentId,
);
queryClient.setQueryData<
InfiniteData<IssueComment[], string | null> | undefined
>(queryKeys.issues.comments(context.routeIssueRef), (current) => {
if (!current) {
return {
pages: [[comment]],
pageParams: [null],
};
}
return {
...current,
pages: upsertIssueCommentInPages(current.pages, comment),
};
});
return true;
} catch {
queryClient.invalidateQueries({
queryKey: queryKeys.issues.comments(context.routeIssueRef),
});
return false;
}
}
const ISSUE_TOAST_ACTIONS = new Set([
"issue.created",
"issue.updated",
"issue.comment_added",
]);
const ISSUE_DOCUMENT_ACTIVITY_ACTIONS = new Set([
"issue.document_created",
"issue.document_updated",
"issue.document_restored",
"issue.document_deleted",
]);
const ISSUE_DOCUMENT_ANNOTATION_ACTIVITY_ACTIONS = new Set([
"issue.document_annotation_thread_created",
"issue.document_annotation_comment_added",
"issue.document_annotation_thread_resolved",
"issue.document_annotation_thread_reopened",
"issue.document_annotation_remapped",
]);
const ROUTINE_DOCUMENT_ANNOTATION_ACTIVITY_ACTIONS = new Set([
"routine.document_annotation_thread_created",
"routine.document_annotation_comment_added",
"routine.document_annotation_thread_resolved",
"routine.document_annotation_thread_reopened",
"routine.document_annotation_remapped",
]);
const CASE_DOCUMENT_ANNOTATION_ACTIVITY_ACTIONS = new Set([
"case.document_annotation_thread_created",
"case.document_annotation_comment_added",
"case.document_annotation_thread_resolved",
"case.document_annotation_thread_reopened",
"case.document_annotation_remapped",
]);
const AGENT_TOAST_STATUSES = new Set(["error"]);
const RUN_TOAST_STATUSES = new Set(["failed", "timed_out", "cancelled"]);
function describeIssueUpdate(
details: Record<string, unknown> | null,
): string | null {
if (!details) return null;
const changes: string[] = [];
if (typeof details.status === "string")
changes.push(`status -> ${details.status.replace(/_/g, " ")}`);
if (typeof details.priority === "string")
changes.push(`priority -> ${details.priority}`);
if (
typeof details.assigneeAgentId === "string" ||
typeof details.assigneeUserId === "string"
) {
changes.push("reassigned");
} else if (
details.assigneeAgentId === null ||
details.assigneeUserId === null
) {
changes.push("unassigned");
}
if (details.reopened === true) {
const from = readString(details.reopenedFrom);
changes.push(
from ? `reopened from ${from.replace(/_/g, " ")}` : "reopened",
);
}
if (typeof details.title === "string") changes.push("title changed");
if (typeof details.description === "string")
changes.push("description changed");
if (changes.length > 0) return changes.join(", ");
return null;
}
function buildActivityToast(
queryClient: QueryClient,
companyId: string,
payload: Record<string, unknown>,
currentActor: { userId: string | null; agentId: string | null },
): ToastInput | null {
const entityType = readString(payload.entityType);
const entityId = readString(payload.entityId);
const action = readString(payload.action);
const details = readRecord(payload.details);
const actorId = readString(payload.actorId);
const actorType = readString(payload.actorType);
if (
entityType !== "issue" ||
!entityId ||
!action ||
!ISSUE_TOAST_ACTIONS.has(action)
) {
return null;
}
const issue = resolveIssueToastContext(
queryClient,
companyId,
entityId,
details,
);
const actor = readString(readString(payload.actorName)?.trim()) ?? resolveActorLabel(queryClient, companyId, actorType, actorId);
const cachedAgent = actorType === "agent" && actorId
? queryClient.getQueryData<Agent[]>(queryKeys.agents.list(companyId))?.find((a) => a.id === actorId)
?? queryClient.getQueryData<Agent>(queryKeys.agents.detail(actorId))
: undefined;
const cachedUser = actorType === "user" && actorId
? queryClient.getQueryData<CompanyUserDirectoryResponse>(queryKeys.access.companyUserDirectory(companyId))
?.users.find((u) => u.principalId === actorId)?.user
: undefined;
const toastActor: ToastActor | undefined = actorId && (actorType === "user" || actorType === "agent")
? { type: actorType, id: actorId, name: actor,
image: payload.actorImage !== undefined ? readString(payload.actorImage) : cachedUser?.image,
appearance: actorType === "agent"
? resolveAgentAppearance(payload.actorAppearance !== undefined ? payload.actorAppearance : cachedAgent?.appearance, actorId) : undefined }
: undefined;
const isSelfActivity =
(actorType === "user" &&
!!currentActor.userId &&
actorId === currentActor.userId) ||
(actorType === "agent" &&
!!currentActor.agentId &&
actorId === currentActor.agentId);
if (isSelfActivity) return null;
if (action === "issue.created") {
return {
actor: toastActor,
title: `${actor} created ${issue.ref}`,
body: issue.title ? truncate(issue.title, 96) : undefined,
tone: "success",
action: { label: `View ${issue.ref}`, href: issue.href },
dedupeKey: `activity:${action}:${entityId}`,
};
}
if (action === "issue.updated") {
if (readString(details?.source) === "comment") {
// Comment-driven updates emit a paired comment event; show one combined toast on the comment event.
return null;
}
const changeDesc = describeIssueUpdate(details);
const body = changeDesc
? issue.title
? `${truncate(issue.title, 64)} - ${changeDesc}`
: changeDesc
: issue.title
? truncate(issue.title, 96)
: issue.label;
return {
actor: toastActor,
title: `${actor} updated ${issue.ref}`,
body: truncate(body, 100),
tone: "info",
action: { label: `View ${issue.ref}`, href: issue.href },
dedupeKey: `activity:${action}:${entityId}`,
};
}
const commentId = readString(details?.commentId);
const bodySnippet = readString(details?.bodySnippet);
const reopened = details?.reopened === true;
const updated = details?.updated === true;
const reopenedFrom = readString(details?.reopenedFrom);
const reopenedLabel = reopened
? reopenedFrom
? `reopened from ${reopenedFrom.replace(/_/g, " ")}`
: "reopened"
: null;
const title = reopened
? `${actor} reopened and commented on ${issue.ref}`
: updated
? `${actor} commented and updated ${issue.ref}`
: `${actor} commented on ${issue.ref}`;
const body = bodySnippet
? reopenedLabel
? `${reopenedLabel} - ${bodySnippet.replace(/^#+\s*/m, "").replace(/\n/g, " ")}`
: bodySnippet.replace(/^#+\s*/m, "").replace(/\n/g, " ")
: reopenedLabel
? issue.title
? `${reopenedLabel} - ${issue.title}`
: reopenedLabel
: (issue.title ?? undefined);
return {
actor: toastActor,
title,
body: body ? truncate(body, 96) : undefined,
tone: "info",
action: { label: `View ${issue.ref}`, href: issue.href },
dedupeKey: `activity:${action}:${entityId}:${commentId ?? "na"}`,
};
}
function buildJoinRequestToast(
payload: Record<string, unknown>,
): ToastInput | null {
const entityType = readString(payload.entityType);
const action = readString(payload.action);
const entityId = readString(payload.entityId);
const details = readRecord(payload.details);
if (entityType !== "join_request" || !action || !entityId) return null;
if (action !== "join.requested" && action !== "join.request_replayed")
return null;
const requestType = readString(details?.requestType);
const label = requestType === "agent" ? "Agent" : "Someone";
return {
title: `${label} wants to join`,
body: "A new join request is waiting for approval.",
tone: "info",
action: { label: "View inbox", href: "/inbox/mine" },
dedupeKey: `join-request:${entityId}`,
};
}
function buildAgentStatusToast(
payload: Record<string, unknown>,
nameOf: (id: string) => string | null,
queryClient: QueryClient,
companyId: string,
): ToastInput | null {
const agentId = readString(payload.agentId);
const status = readString(payload.status);
if (!agentId || !status || !AGENT_TOAST_STATUSES.has(status)) return null;
const tone = status === "error" ? "error" : "info";
const name = nameOf(agentId) ?? `Agent ${shortId(agentId)}`;
const title = status === "running" ? `${name} started` : `${name} errored`;
const agents = queryClient.getQueryData<Agent[]>(
queryKeys.agents.list(companyId),
);
const agent = agents?.find((a) => a.id === agentId);
const body = agent?.title ?? undefined;
return {
title,
body,
tone,
action: { label: "View agent", href: `/agents/${agentId}` },
dedupeKey: `agent-status:${agentId}:${status}`,
};
}
function buildRunStatusToast(
payload: Record<string, unknown>,
nameOf: (id: string) => string | null,
): ToastInput | null {
const runId = readString(payload.runId);
const agentId = readString(payload.agentId);
const status = readString(payload.status);
if (!runId || !agentId || !status || !RUN_TOAST_STATUSES.has(status))
return null;
const error = readString(payload.error);
const errorCode = readString(payload.errorCode);
// Interrupt is an intentional conversation control. Its caller gives
// feedback; the terminal event must not announce a cancelled/failed run.
if (errorCode === "operator_interrupted") return null;
// Workspace contention is ordinary scheduling, not a failed user action.
if (errorCode === "workspace_busy") return null;
const contextSource = readString(payload.contextSource);
const triggerDetail = readString(payload.triggerDetail);
const name = nameOf(agentId) ?? "Agent";
if (
status === "failed" &&
errorCode === "low_trust_isolation_unavailable" &&
contextSource?.startsWith("chat:")
) {
return {
title: `${name} couldn't start this chat`,
body: "This external chat identity isn't linked, and isolated guest workspaces are disabled. Link the identity in Connectors or enable isolated workspaces, then start a new task.",
tone: "warn",
ttlMs: 10_000,
action: { label: "Open chat connections", href: "/apps" },
dedupeKey: `run-status:${runId}:${status}`,
};
}
const tone =
status === "succeeded"
? "success"
: status === "cancelled"
? "info"
: "error";
const statusLabel =
status === "succeeded"
? "succeeded"
: status === "failed"
? "failed"
: status === "timed_out"
? "timed out"
: "cancelled";
const title = `${name} run ${statusLabel}`;
let body: string | undefined;
if (error) {
body = truncate(error, 100);
} else if (triggerDetail) {
body = `Trigger: ${triggerDetail}`;
}
return {
title,
body,
tone,
ttlMs: status === "succeeded" ? 5000 : 7000,
action: { label: "View run", href: `/agents/${agentId}/runs/${runId}` },
dedupeKey: `run-status:${runId}:${status}`,
};
}
/**
* Event-source the company live-runs list from run-lifecycle events instead of
* invalidating + refetching it. Returns true when the cache was fully patched;
* false means a genuinely new run appeared that can't be reconstructed from the
* event, so the caller should refetch once to pick it up.
*/
function applyRunLifecycleToCompanyLiveRuns(
queryClient: QueryClient,
companyId: string,
payload: Record<string, unknown>,
): boolean {
const runId = readString(payload.runId);
const status = readString(payload.status);
if (!runId || !status) return false;
queryClient.setQueryData(
queryKeys.runDetail(runId),
(current: HeartbeatRun | undefined) => {
if (!current) return current;
const has = (key: string) =>
Object.prototype.hasOwnProperty.call(payload, key);
return {
...current,
status: status as HeartbeatRun["status"],
...(has("invocationSource")
? {
invocationSource:
readString(payload.invocationSource) ??
current.invocationSource,
}
: {}),
...(has("triggerDetail")
? { triggerDetail: readString(payload.triggerDetail) }
: {}),
...(has("error") ? { error: readString(payload.error) } : {}),
...(has("errorCode")
? { errorCode: readString(payload.errorCode) }
: {}),
...(has("startedAt")
? { startedAt: readString(payload.startedAt) }
: {}),
...(has("finishedAt")
? { finishedAt: readString(payload.finishedAt) }
: {}),
};
},
);
if (TERMINAL_RUN_STATUSES.has(status)) {
queryClient.setQueryData(
queryKeys.liveRuns(companyId),
(current: LiveRunForIssue[] | undefined) =>
removeRunFromList(current, runId),
);
// Always "handled": a terminal run must never be in the live list, so if it
// wasn't present there is deliberately nothing to refetch (removeRunFromList
// was a no-op and we must not re-add it).
return true;
}
let present = false;
queryClient.setQueryData(
queryKeys.liveRuns(companyId),
(current: LiveRunForIssue[] | undefined) => {
const result = patchRunStatusInList(current, runId, status);
present = result.present;
return result.next;
},
);
return present;
}
function invalidateHeartbeatQueries(
queryClient: ReturnType<typeof useQueryClient>,
companyId: string,
payload: Record<string, unknown>,
) {
// Note: liveRuns(companyId) is intentionally NOT invalidated here — it is
// event-sourced via applyRunLifecycleToCompanyLiveRuns in the caller.
queryClient.invalidateQueries({ queryKey: queryKeys.heartbeats(companyId) });
queryClient.invalidateQueries({ queryKey: queryKeys.agents.list(companyId) });
queryClient.invalidateQueries({ queryKey: queryKeys.dashboard(companyId) });
queryClient.invalidateQueries({ queryKey: ["costs", companyId] });
queryClient.invalidateQueries({
queryKey: queryKeys.sidebarBadges(companyId),
});
const agentId = readString(payload.agentId);
if (agentId) {
queryClient.invalidateQueries({
queryKey: queryKeys.agents.detail(agentId),
});
queryClient.invalidateQueries({
queryKey: queryKeys.heartbeats(companyId, agentId),
});
}
const runId = readString(payload.runId);
if (runId) {
queryClient.invalidateQueries({ queryKey: queryKeys.runDetail(runId) });
}
}
function invalidateHeartbeatProgressQueries(
queryClient: ReturnType<typeof useQueryClient>,
_companyId: string,
payload: Record<string, unknown>,
) {
const agentId = readString(payload.agentId);
if (agentId) {
queryClient.invalidateQueries({
queryKey: queryKeys.agents.detail(agentId),
});
}
}
function invalidateActivityQueries(
queryClient: ReturnType<typeof useQueryClient>,
companyId: string,
payload: Record<string, unknown>,
currentActor: { userId: string | null; agentId: string | null },
options?: { pathname?: string; isForegrounded?: boolean },
) {
queryClient.invalidateQueries({ queryKey: queryKeys.activity(companyId) });
queryClient.invalidateQueries({ queryKey: queryKeys.dashboard(companyId) });
queryClient.invalidateQueries({
queryKey: queryKeys.sidebarBadges(companyId),
});
const entityType = readString(payload.entityType);
const entityId = readString(payload.entityId);
const action = readString(payload.action);
const actorType = readString(payload.actorType);
const actorId = readString(payload.actorId);
const details = readRecord(payload.details);
const ownActorActivity =
(actorType === "user" &&
!!currentActor.userId &&
actorId === currentActor.userId) ||
(actorType === "agent" &&
!!currentActor.agentId &&
actorId === currentActor.agentId);
if (action?.startsWith("ai_connection.") || action?.startsWith("connection_grant.")) {
queryClient.invalidateQueries({ queryKey: ["ai-connections", companyId] });
}
if (action?.startsWith("primary_agent.") || action?.startsWith("agent.") || action?.startsWith("resource_membership.")) {
queryClient.invalidateQueries({ queryKey: ["primary-agent", companyId] });
}
if (action?.startsWith("resource_membership.") || action?.startsWith("primary_agent.")) {
const targetUserId = readString(details?.userId);
if (!targetUserId || targetUserId === currentActor.userId) {
queryClient.invalidateQueries({
queryKey: queryKeys.resourceMemberships.mine(companyId),
});
}
}
if (entityType === "issue") {
const chatListKey = queryKeys.agentChats.list(companyId, currentActor.userId);
const knownChat = entityId && queryClient.getQueryData<Issue[]>(chatListKey)?.some(chat => chat.id === entityId);
if (knownChat || action === "issue.conversation_opened" && ownActorActivity) {
queryClient.invalidateQueries({ queryKey: chatListKey });
}
if (action === "issue.tree_hold_created" || action === "issue.tree_hold_released" || action === "issue.updated") {
// An ancestor hold or reparenting changes descendants' effective pause.
queryClient.invalidateQueries({ queryKey: ["issues", "tree-control-state"] });
}
queryClient.invalidateQueries({
queryKey: queryKeys.issues.list(companyId),
});
queryClient.invalidateQueries({
queryKey: queryKeys.issues.listMineByMe(companyId),
});
queryClient.invalidateQueries({
queryKey: queryKeys.issues.listTouchedByMe(companyId),
});
queryClient.invalidateQueries({
queryKey: queryKeys.issues.listUnreadTouchedByMe(companyId),
});
if (entityId) {
const selfCommentActivity =
(action === "issue.comment_added" ||
(action === "issue.updated" &&
readString(details?.source) === "comment")) &&
((actorType === "user" &&
!!currentActor.userId &&
actorId === currentActor.userId) ||
(actorType === "agent" &&
!!currentActor.agentId &&
actorId === currentActor.agentId));
const visibleIssueAgentActivity =
!!options?.pathname &&
shouldDeferIssueRefetchForVisibleAgentActivity(
queryClient,
options.pathname,
payload,
{ isForegrounded: options.isForegrounded },
);
const visibleIssueCommentActivity =
!!options?.pathname &&
shouldDeferVisibleIssueCommentActivity(
queryClient,
options.pathname,
payload,
{ isForegrounded: options.isForegrounded },
);
const issueRefs = resolveIssueQueryRefs(
queryClient,
companyId,
entityId,
details,
);
for (const ref of issueRefs) {
const invalidationOptions =
selfCommentActivity ||
visibleIssueAgentActivity ||
visibleIssueCommentActivity
? { refetchType: "inactive" as const }
: undefined;
queryClient.invalidateQueries({ queryKey: queryKeys.issues.detail(ref), ...invalidationOptions });
queryClient.invalidateQueries({ queryKey: queryKeys.issues.activity(ref), ...invalidationOptions });
if (action === "issue.comment_added" || action === "issue.conversation_session_started") {
queryClient.invalidateQueries({ queryKey: queryKeys.issues.comments(ref), ...invalidationOptions });
}
if (action?.startsWith("issue.attachment_") || action?.startsWith("issue.work_product_")) {
// These cards are durable API objects, not streamed text. Refresh the
// visible task too, including attachments bound to an existing comment.
queryClient.invalidateQueries({ queryKey: queryKeys.issues.attachments(ref) });
queryClient.invalidateQueries({ queryKey: queryKeys.issues.workProducts(ref) });
}
if (action === "issue.conversation_session_started") {
queryClient.invalidateQueries({ queryKey: ["issues", "tree-control-state", ref] });
queryClient.invalidateQueries({ queryKey: queryKeys.issues.interactions(ref) });
}
if (action && ISSUE_DOCUMENT_ACTIVITY_ACTIONS.has(action)) {
const documentKey = readString(details?.key);
queryClient.invalidateQueries({
queryKey: queryKeys.issues.documents(ref),
...invalidationOptions,
});
if (documentKey) {
queryClient.invalidateQueries({
queryKey: queryKeys.issues.document(ref, documentKey),
...invalidationOptions,
});
queryClient.invalidateQueries({
queryKey: queryKeys.issues.documentRevisions(ref, documentKey),
...invalidationOptions,
});
} else {
queryClient.invalidateQueries({
queryKey: ["issues", "document", ref],
...invalidationOptions,
});
queryClient.invalidateQueries({
queryKey: ["issues", "document-revisions", ref],
...invalidationOptions,
});
}
}
if (
action &&
(ISSUE_DOCUMENT_ACTIVITY_ACTIONS.has(action) ||
ISSUE_DOCUMENT_ANNOTATION_ACTIVITY_ACTIONS.has(action))
) {
const documentKey =
readString(details?.key) ?? readString(details?.documentKey);
queryClient.invalidateQueries({
queryKey: documentKey
? ["issues", "document-annotations", ref, documentKey]
: ["issues", "document-annotations", ref],
...invalidationOptions,
});
}
if (
action?.startsWith("issue.thread_interaction_") ||
((action === "issue.updated" ||
action === "issue.status_decision_recorded") &&
readString(details?.source) === "native_status_decision")
) {
// Native status decisions may materialize a review interaction in the
// same transaction. Unlike run/activity rows, that card is not present
// in the streamed PRP projection, so inactive-only invalidation leaves
// the visible task stale until a full reload.
queryClient.invalidateQueries({
queryKey: queryKeys.issues.interactions(ref),
});
queryClient.invalidateQueries({
queryKey: queryKeys.tools.actionRequests(companyId, "pending"),
});
queryClient.invalidateQueries({
queryKey: queryKeys.apps.attention(companyId),
});
queryClient.invalidateQueries({
queryKey: queryKeys.tools.trustRules(companyId),
});
}
}
}
return;
}
if (entityType === "agent") {
queryClient.invalidateQueries({
queryKey: queryKeys.agents.list(companyId),
});
queryClient.invalidateQueries({ queryKey: queryKeys.org(companyId) });
if (entityId) {
queryClient.invalidateQueries({
queryKey: queryKeys.agents.detail(entityId),
});
queryClient.invalidateQueries({
queryKey: queryKeys.heartbeats(companyId, entityId),
});
}
return;
}
if (entityType === "project") {
const sourceIssueId = readString((payload.details as Record<string, unknown> | undefined)?.sourceIssueId);
if (sourceIssueId) queryClient.invalidateQueries({ queryKey: queryKeys.issues.activity(sourceIssueId) });
queryClient.invalidateQueries({ queryKey: queryKeys.projects.all(companyId) });
if (entityId) queryClient.invalidateQueries({ queryKey: queryKeys.projects.detail(entityId) });
return;
}
if (entityType === "company_skill") {
const sourceIssueId = readString((payload.details as Record<string, unknown> | undefined)?.sourceIssueId);
if (sourceIssueId) queryClient.invalidateQueries({ queryKey: queryKeys.issues.activity(sourceIssueId) });
if (entityId) queryClient.invalidateQueries({ queryKey: queryKeys.companySkills.detail(companyId, entityId) });
queryClient.invalidateQueries({ queryKey: queryKeys.companySkills.list(companyId) });
return;
}
if (entityType === "goal") {
queryClient.invalidateQueries({
queryKey: queryKeys.goals.list(companyId),
});
if (entityId)
queryClient.invalidateQueries({
queryKey: queryKeys.goals.detail(entityId),
});
return;
}
if (entityType === "approval") {
queryClient.invalidateQueries({
queryKey: queryKeys.approvals.list(companyId),
});
return;
}
if (entityType === "join_request") {
queryClient.invalidateQueries({
queryKey: queryKeys.access.joinRequests(companyId),
});
return;
}
if (entityType === "cost_event") {
queryClient.invalidateQueries({ queryKey: ["costs", companyId] });
queryClient.invalidateQueries({
queryKey: ["usage-by-provider", companyId],
});
queryClient.invalidateQueries({ queryKey: ["usage-by-biller", companyId] });
queryClient.invalidateQueries({
queryKey: queryKeys.usageWindowSpend(companyId),
});
// usageQuotaWindows is intentionally excluded: quota windows come from external provider
// apis on a 5-minute poll and do not change in response to cost events logged by agents
return;
}
if (
entityType === "routine" ||
entityType === "routine_trigger" ||
entityType === "routine_run"
) {
queryClient.invalidateQueries({ queryKey: ["routines"] });
if (
entityType === "routine" &&
action &&
ROUTINE_DOCUMENT_ANNOTATION_ACTIVITY_ACTIONS.has(action) &&
entityId
) {
const documentKey =
readString(details?.key) ??
readString(details?.documentKey) ??
"description";
const routineInvalidationOptions = ownActorActivity
? { refetchType: "inactive" as const }
: undefined;
queryClient.invalidateQueries({
queryKey: ["routines", "document-annotations", entityId, documentKey],
...routineInvalidationOptions,
});
}
return;
}
if (entityType === "case") {
queryClient.invalidateQueries({
queryKey: queryKeys.cases.list(companyId),
});
if (entityId) {
queryClient.invalidateQueries({
queryKey: queryKeys.cases.detail(entityId),
});
queryClient.invalidateQueries({
queryKey: queryKeys.cases.events(entityId),
});
if (action && CASE_DOCUMENT_ANNOTATION_ACTIVITY_ACTIONS.has(action)) {
const documentKey =
readString(details?.key) ?? readString(details?.documentKey);
const caseInvalidationOptions = ownActorActivity
? { refetchType: "inactive" as const }
: undefined;
queryClient.invalidateQueries({
queryKey: documentKey
? ["cases", "document-annotations", entityId, documentKey]
: ["cases", "document-annotations", entityId],
...caseInvalidationOptions,
});
}
}
return;
}
if (entityType === "summary_slot") {
// The Summarizer's authoritative PUT logs `summary_slot.write`; refresh the
// affected slot + its revisions so the finished summary lands instantly
// instead of waiting for the card's 3s generating poll tick.
const scopeKind = readString(details?.scopeKind);
const slotKey = readString(details?.slotKey);
const scopeId = readString(details?.scopeId);
if (scopeKind && slotKey) {
queryClient.invalidateQueries({
queryKey: queryKeys.summarySlots.detail(
companyId,
scopeKind,
slotKey,
scopeId,
),
});
queryClient.invalidateQueries({
queryKey: queryKeys.summarySlots.revisions(
companyId,
scopeKind,
slotKey,
scopeId,
),
});
}
return;
}
if (entityType === "company") {
queryClient.invalidateQueries({ queryKey: queryKeys.companies.all });
}
}
interface ToastGate {
cooldownHits: Map<string, number[]>;
suppressUntil: number;
observedRunOutcomes: Set<string>;
}
function observeRunOutcome(gate: ToastGate, event: LiveEvent): boolean {
const payload = event.payload ?? {};
const runId = readString(payload.runId);
const status = readString(payload.status);
if (!runId || !status || !TERMINAL_RUN_STATUSES.has(status)) return false;
const key = `${event.companyId}:${runId}:${status}`;
const observed = gate.observedRunOutcomes.has(key);
// Refresh insertion order so repeated deliveries stay remembered even in a
// busy company. Remember suppressed outcomes too (visible task/reconnect).
gate.observedRunOutcomes.delete(key);
gate.observedRunOutcomes.add(key);
if (gate.observedRunOutcomes.size > MAX_OBSERVED_RUN_OUTCOMES) {
gate.observedRunOutcomes.delete(gate.observedRunOutcomes.values().next().value!);
}
// Use the two server timestamps: delivery time is not failure time. This
// also keeps historical failures quiet after a reload, without client clock
// skew hiding fresh failures. Missing timestamps retain legacy behavior.
const finishedAt = Date.parse(readString(payload.finishedAt) ?? "");
const deliveredAt = Date.parse(event.createdAt);
return observed || deliveredAt - finishedAt > RUN_TOAST_MAX_AGE_MS;
}
function shouldSuppressToast(gate: ToastGate, category: string): boolean {
const now = Date.now();
if (now < gate.suppressUntil) return true;
const hits = gate.cooldownHits.get(category);
if (!hits) return false;
const recent = hits.filter((t) => now - t < TOAST_COOLDOWN_WINDOW_MS);
gate.cooldownHits.set(category, recent);
return recent.length >= TOAST_COOLDOWN_MAX;
}
function recordToastHit(gate: ToastGate, category: string) {
const now = Date.now();
const hits = gate.cooldownHits.get(category) ?? [];
hits.push(now);
gate.cooldownHits.set(category, hits);
}
function gatedPushToast(
gate: ToastGate,
pushToast: (toast: ToastInput) => string | null,
category: string,
toast: ToastInput,
) {
if (shouldSuppressToast(gate, category)) return;
const id = pushToast(toast);
if (id !== null) recordToastHit(gate, category);
}
function handleLiveEvent(
queryClient: QueryClient,
expectedCompanyId: string,
pathname: string,
event: LiveEvent,
pushToast: (toast: ToastInput) => string | null,
gate: ToastGate,
currentActor: { userId: string | null; agentId: string | null },
) {
if (event.companyId !== expectedCompanyId) return;
const nameOf = (id: string) =>
resolveAgentName(queryClient, expectedCompanyId, id);
const payload = event.payload ?? {};
// Resolve membership before terminal lifecycle patches remove live-run rows.
const suppressRunToast =
event.type === "heartbeat.run.status" &&
(observeRunOutcome(gate, event) ||
shouldSuppressRunStatusToastForVisibleIssue(queryClient, pathname, payload));
const liveStatusPatch = readRunLiveStatusPatchFromPayload(
payload,
event.createdAt,
event.type,
);
if (liveStatusPatch) {
applyRunLiveStatusPatchToCaches(
queryClient,
expectedCompanyId,
pathname,
liveStatusPatch,
);
}
if (event.type === "heartbeat.run.log") {
return;
}
if (
event.type === "heartbeat.run.queued" ||
event.type === "heartbeat.run.status"
) {
const liveRunsPatched = applyRunLifecycleToCompanyLiveRuns(
queryClient,
expectedCompanyId,
payload,
);
invalidateHeartbeatQueries(queryClient, expectedCompanyId, payload);
if (!liveRunsPatched) {
// A new run we couldn't reconstruct from the event — refetch once to add it.
queryClient.invalidateQueries({
queryKey: queryKeys.liveRuns(expectedCompanyId),
});
}
invalidateVisibleIssueRunQueries(queryClient, pathname, payload);
if (event.type === "heartbeat.run.status") {
const toast = buildRunStatusToast(payload, nameOf);
if (toast && !suppressRunToast) {
gatedPushToast(gate, pushToast, "run-status", toast);
}
}
return;
}
if (event.type === "heartbeat.run.progress") {
invalidateHeartbeatProgressQueries(queryClient, expectedCompanyId, payload);
invalidateVisibleIssueRunQueries(queryClient, pathname, payload);
return;
}
if (event.type === "heartbeat.run.event") {
return;
}
if (event.type === "agent.status") {
queryClient.invalidateQueries({
queryKey: queryKeys.agents.list(expectedCompanyId),
});
queryClient.invalidateQueries({
queryKey: queryKeys.dashboard(expectedCompanyId),
});
queryClient.invalidateQueries({
queryKey: queryKeys.org(expectedCompanyId),
});
const agentId = readString(payload.agentId);
if (agentId)
queryClient.invalidateQueries({
queryKey: queryKeys.agents.detail(agentId),
});
const toast = buildAgentStatusToast(
payload,
nameOf,
queryClient,
expectedCompanyId,
);
if (
toast &&
!shouldSuppressAgentStatusToastForVisibleIssue(
queryClient,
pathname,
payload,
)
) {
gatedPushToast(gate, pushToast, "agent-status", toast);
}
return;
}
if (event.type === "activity.logged") {
invalidateActivityQueries(
queryClient,
expectedCompanyId,
payload,
currentActor,
{ pathname },
);
if (
shouldDeferVisibleIssueCommentActivity(queryClient, pathname, payload)
) {
void hydrateVisibleIssueComment(queryClient, pathname, payload);
}
const action = readString(payload.action);
const toast =
buildActivityToast(
queryClient,
expectedCompanyId,
payload,
currentActor,
) ?? buildJoinRequestToast(payload);
if (
toast &&
!shouldSuppressActivityToastForVisibleIssue(
queryClient,
pathname,
payload,
)
) {
gatedPushToast(gate, pushToast, `activity:${action ?? "unknown"}`, toast);
}
}
}
function resolveLiveCompanyId(
selectedCompanyId: string | null,
selectedCompanyLiveId: string | null,
): string | null {
return selectedCompanyId && selectedCompanyId === selectedCompanyLiveId
? selectedCompanyId
: null;
}
function resetSocketHandlers(target: LiveUpdatesSocketLike) {
target.onopen = null;
target.onmessage = null;
target.onerror = null;
target.onclose = null;
}
function closeSocketQuietly(
target: LiveUpdatesSocketLike | null,
reason: string,
) {
if (!target) return;
if (target.readyState === SOCKET_CONNECTING) {
// Let the handshake complete and then close. Calling close() while the
// socket is still CONNECTING is what triggers the noisy browser error.
target.onopen = () => {
resetSocketHandlers(target);
target.close(1000, reason);
};
target.onmessage = null;
target.onerror = () => undefined;
target.onclose = null;
return;
}
resetSocketHandlers(target);
if (target.readyState === SOCKET_OPEN) {
target.close(1000, reason);
}
}
export const __liveUpdatesTestUtils = {
buildActivityToast,
applyRunLifecycleToCompanyLiveRuns,
buildAgentStatusToast,
buildRunStatusToast,
closeSocketQuietly,
dispatchLiveEventToSubscribers,
LiveEventSubscriptionContext,
applyRunLiveStatusPatchToCaches,
hydrateVisibleIssueComment,
invalidateActivityQueries,
invalidateHeartbeatQueries,
invalidateHeartbeatProgressQueries,
invalidateVisibleIssueRunQueries,
readRunLiveStatusPatchFromPayload,
resolveLiveCompanyId,
canUseLiveSession,
shouldDeferIssueRefetchForVisibleAgentActivity,
shouldDeferVisibleIssueCommentActivity,
shouldSuppressActivityToastForVisibleIssue,
shouldSuppressRunStatusToastForVisibleIssue,
shouldSuppressAgentStatusToastForVisibleIssue,
};
function canUseLiveSession(sessionStatus: string, hasSession: boolean, deploymentMode?: string) {
return sessionStatus === "success" && (hasSession || deploymentMode === "local_trusted");
}
export function LiveUpdatesProvider({ children }: { children: ReactNode }) {
const { visible } = usePageVisibility();
const wasHidden = useRef(!visible);
const { selectedCompanyId, selectedCompany } = useCompany();
const queryClient = useQueryClient();
const { pushToast } = useToastActions();
const location = useLocation();
const gateRef = useRef<ToastGate>({
cooldownHits: new Map(),
suppressUntil: 0,
observedRunOutcomes: new Set(),
});
const pathnameRef = useRef(location.pathname);
const { data: session, status: sessionStatus } = useQuery({
queryKey: queryKeys.auth.session,
queryFn: () => authApi.getSession(),
retry: false,
});
const { data: health } = useQuery({ queryKey: queryKeys.health, queryFn: healthApi.get });
const currentUserId = session?.user?.id ?? session?.session?.userId ??
(health?.deploymentMode === "local_trusted" ? "local-board" : null);
const socketAuthKey = session?.session?.id ?? currentUserId ?? "signed_out";
const liveCompanyId = resolveLiveCompanyId(selectedCompanyId, selectedCompany?.id ?? null);
const canConnectSocket = canUseLiveSession(sessionStatus, session != null, health?.deploymentMode) && liveCompanyId !== null;
const currentActorRef = useRef<{ userId: string | null; agentId: string | null }>({
userId: currentUserId,
agentId: null,
});
const subscribersRef = useRef<Set<CompanyLiveEventHandler>>(new Set());
const subscribe = useCallback((handler: CompanyLiveEventHandler) => {
subscribersRef.current.add(handler);
return () => {
subscribersRef.current.delete(handler);
};
}, []);
const subscriptionValue = useMemo<LiveEventSubscription>(
() => ({ subscribe }),
[subscribe],
);
// Coalesce the per-event invalidation storm. Optimistic setQueryData writes
// still pass straight through (immediate); only invalidateQueries is batched
// and flushed at most a few times per second.
const invalidationBatcher = useMemo(
() => createInvalidationBatcher(queryClient),
[queryClient],
);
const coalescingClient = useMemo(
() => createCoalescingQueryClient(queryClient, invalidationBatcher),
[queryClient, invalidationBatcher],
);
useEffect(() => () => invalidationBatcher.dispose(), [invalidationBatcher]);
useEffect(() => {
pathnameRef.current = location.pathname;
}, [location.pathname]);
useEffect(() => {
currentActorRef.current = {
userId: currentUserId,
agentId: null,
};
}, [currentUserId]);
useEffect(() => {
if (!visible) {
wasHidden.current = true;
invalidationBatcher.dispose();
return;
}
if (!canConnectSocket || !liveCompanyId) return;
if (wasHidden.current) {
wasHidden.current = false;
// Reconcile events missed while hidden, including completed runs/issues.
void queryClient.invalidateQueries({ type: "active" }, { cancelRefetch: false });
}
let closed = false;
let reconnectAttempt = 0;
let reconnectTimer: number | null = null;
let pollTimer: number | null = null;
let socket: WebSocket | null = null;
const clearReconnect = () => {
if (reconnectTimer !== null) {
window.clearTimeout(reconnectTimer);
reconnectTimer = null;
}
};
const stopPolling = () => {
if (pollTimer !== null) {
window.clearInterval(pollTimer);
pollTimer = null;
}
};
const startPolling = () => {
if (closed || pollTimer !== null) return;
// Visible queries still need fresh state when realtime is unavailable.
pollTimer = window.setInterval(() => {
void queryClient.invalidateQueries({ type: "active" }, { cancelRefetch: false });
}, DISCONNECTED_POLL_INTERVAL_MS);
};
const scheduleReconnect = () => {
if (closed || reconnectTimer !== null) return;
reconnectAttempt += 1;
const delayMs = Math.min(
15000,
1000 * 2 ** Math.min(reconnectAttempt - 1, 4),
);
reconnectTimer = window.setTimeout(() => {
reconnectTimer = null;
connect();
}, delayMs);
};
const connect = () => {
if (closed) return;
const url = buildSameOriginWebSocketUrl(
`/api/companies/${encodeURIComponent(liveCompanyId)}/events/ws`,
);
const nextSocket = tryCreateWebSocket(url);
if (!nextSocket) {
startPolling();
scheduleReconnect();
return;
}
socket = nextSocket;
nextSocket.onopen = () => {
if (closed || socket !== nextSocket) {
closeSocketQuietly(nextSocket, "stale_connection");
return;
}
stopPolling();
if (reconnectAttempt > 0) {
gateRef.current.suppressUntil = Date.now() + RECONNECT_SUPPRESS_MS;
}
// The initial page queries can finish before the first subscription,
// too. Reconcile that gap as well as reconnects: events are not replayed.
void queryClient.invalidateQueries({ type: "active" }, { cancelRefetch: false });
reconnectAttempt = 0;
};
nextSocket.onmessage = (message) => {
if (!getPageVisibility().visible) return;
const raw = typeof message.data === "string" ? message.data : "";
if (!raw) return;
try {
const parsed = JSON.parse(raw) as LiveEvent;
handleLiveEvent(
coalescingClient,
liveCompanyId,
pathnameRef.current,
parsed,
pushToast,
gateRef.current,
{
userId: currentActorRef.current.userId,
agentId: currentActorRef.current.agentId,
},
);
// Fan the raw event out to component subscribers after cache
// handling so any reader sees fresh query data.
dispatchLiveEventToSubscribers(
subscribersRef.current,
liveCompanyId,
parsed,
);
} catch {
// Ignore non-JSON payloads.
}
};
nextSocket.onerror = () => {
// Wait for onclose to drive the reconnect. Self-closing here is what
// produces the "closed before connection established" browser noise.
};
nextSocket.onclose = () => {
if (socket !== nextSocket) return;
socket = null;
if (closed) return;
startPolling();
scheduleReconnect();
};
};
// Delay initial connect slightly so React StrictMode's double-invoke
// cleanup fires before the WebSocket is created, avoiding the
// "WebSocket closed before connection established" dev-mode error.
const connectTimer = window.setTimeout(connect, 0);
return () => {
closed = true;
window.clearTimeout(connectTimer);
clearReconnect();
stopPolling();
const activeSocket = socket;
socket = null;
closeSocketQuietly(activeSocket, "provider_unmount");
};
}, [
visible,
invalidationBatcher,
queryClient,
coalescingClient,
liveCompanyId,
pushToast,
canConnectSocket,
socketAuthKey,
]);
return (
<LiveEventSubscriptionContext.Provider value={subscriptionValue}>
{children}
</LiveEventSubscriptionContext.Provider>
);
}