Operator DR procedure for 'my instance died': restore master.key → DB → instance-state snapshot → state repo, then boot-verify. Ordered and written against what the P7 drill will exercise. Linked from the Backups page header. Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
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Restore runbook — "my instance died, what now?"
This is the operator procedure for bringing a Paperclip instance back after the disk is lost. It restores from the three durability tiers built in PAP-14639:
| Tier | Holds | Source |
|---|---|---|
| Secret tier | secrets/master.key (decrypts every DB-stored secret) |
off-host custody / encrypted S3 |
| Database | Postgres (issues, agents, secrets ciphertext, memberships, …) | pg_dump backups (data/backups/ + S3) |
| Instance-state snapshot | attachments, codex-home sqlite, config, bundles |
encrypted S3 snapshot bundle |
| State repo | attributed history of AGENTS.md, skills, Claude memory | state-repo.git (+ your mirror, if connected) |
P7 drills this runbook end-to-end on a clean host. Keep it in sync with what that drill actually runs — if a step here doesn't match the drill, the drill wins.
0. Before you start
You need, from off-host custody:
master.key— 32 bytes. Without it every secret in the database is unrecoverable, even with a perfect DB backup. Restore it first.- Access to the backup bucket (
PAPERCLIP_STORAGE_S3_BUCKET/ prefix) and the snapshot decryption key (age recipient / KMS, per the P2 custody decision). - The instance id of the dead instance (the S3 keys are namespaced by it).
Provision a clean host with the same Paperclip version. Do not start the server yet.
1. Restore the secret key (do this first)
# Recover master.key from off-host custody into the instance secrets dir.
install -m 600 /path/to/custody/master.key \
"$HOME/.paperclip/instances/<instance>/secrets/master.key"
If the key is lost, DB-stored secrets cannot be decrypted; you would have to re-enter every secret by hand after the rest of the restore. Treat key custody as the highest-severity item in any DR review.
2. Restore the database
Fetch the newest *.sql.gz dump (local data/backups/ if the disk survived,
otherwise from S3) and load it into a fresh Postgres data dir:
aws s3 cp "s3://$BUCKET/$PREFIX/db-backups/<latest>.sql.gz" ./restore.sql.gz
gunzip -c ./restore.sql.gz | psql "$PAPERCLIP_DATABASE_URL"
This restores issues, agents, memberships, routines, and the encrypted
secret values — which master.key (step 1) will decrypt at boot.
3. Restore the instance-state snapshot
The encrypted snapshot bundle carries attachments (data/storage), the
codex-home sqlite databases, config.json, and materialized bundles. Restore
it through the server API or CLI:
# List available snapshot object keys in the bucket, pick the newest, then:
paperclipai state restore instance-state/<instance>/<timestamp>.tar.age
# equivalent: POST /api/instance/state-snapshots/restore { "objectKey": "…" }
Snapshots are written to instance-state/<instance>/…; retained copies live
under retention/<days>-days/… (see doc/S3-BULK-STORAGE.md). Codex sqlite is
captured with consistent sqlite3 .backup copies, so it restores cleanly.
4. Restore version-controlled agent state (state repo)
The state repo is the attributed history of each agent's AGENTS.md, skills,
and Claude memory. Restore it per company, from the on-disk bare repo, an
exported bundle, or your connected mirror:
# Dry run first — prints the file list without writing anything.
paperclipai state restore --from-git /path/to/state-repo.git \
--company-id <companyId> --ref main --dry-run
# Then for real (drop --dry-run). --from-git also accepts an https:// mirror URL
# or a `paperclip-state-<cid>.bundle` exported from Settings → Backups.
paperclipai state restore --from-git https://github.com/acme/paperclip-state.git \
--company-id <companyId> --ref main
This materializes instructions, skills, and memory markdown back to their instance paths through the same manifest mapping that wrote them. If you only have the DB backup, custom-agent instruction bundles were also persisted to Postgres (PAP-14639 P5) and re-materialize on boot — the state repo adds the history, and covers Claude memory, which the DB does not.
5. Boot and verify
Start the server, then confirm:
- Server boots; migrations report up to date.
- Agents show their instructions (
AGENTS.md) and memory. - A secret resolves (decrypt works ⇒
master.keyis correct). - An attachment/screenshot opens (storage restored).
- Settings → Backups & version history shows snapshot Healthy and a commit log; if a mirror was connected, Test connection succeeds.
If secret decryption fails, the wrong master.key was restored — go back to
step 1. If attachments 404, the snapshot (step 3) did not restore or targeted
the wrong instance id.
Recovery-point notes
- Snapshots and DB backups run on a schedule; the most recent successful marker
(shown on the Backups page) is your recovery point.
data/run-logsand Claude transcripts are S3-only with lifecycle expiry (~90 d) and are not required for a functional restore — they are forensic. - Continuous point-in-time restore for
codex-home(Litestream) was evaluated in P4 and deferred; snapshots are the current RPO bound for that tier.