## Thinking Path > - Paperclip is the open source app people use to manage AI agents for work. > - Human messages start agent work through task, chat, and external-channel intake. > - Agent startup can delay the first visible response. > - A small direct model call can acknowledge the request while normal work starts. > - This response must remain separate from evidence that the agent answered or completed work. > - This pull request adds optional company-wide fast responses with durable receipts, access checks, and cost accounting. > - Users receive prompt acknowledgement without changing the agent execution path. ## Linked Issues or Issue Description **Subsystem affected** Cross-cutting: database, shared contracts, server orchestration, connections, and UI. **Problem or motivation** Users can wait for an agent to start before they receive a contextual response. Generic progress messages do not confirm what the user asked. An acknowledgement must not falsely complete work or satisfy an unanswered turn. **Proposed solution** Add a disabled-by-default experimental fast-response model using an existing shared API connection. Generate one short acknowledgement for each accepted human turn. Use the existing agent identity and external publication outboxes. Retain platform provenance and account for the inference independently. **Alternatives considered** Running the acknowledgement through the agent runtime adds startup latency. Restricting implementation to OpenRouter leaves other existing API connections unsupported. This change supports all existing API connections and uses OpenRouter for live verification. **Roadmap alignment** This extends existing agent communication and connection settings. ROADMAP.md and open pull requests were checked. No duplicate fast-response implementation was found. The maintainer supplied the feature plan directly. ## What Changed - Add Experimental fast responses to instance settings. Keep the feature off by default. Enforce the flag at intake, dispatch, and publication. - Move Decision model and Fast response setup to company Settings → Connections when the experiment is enabled. Place Connections below Environments. Separate the model sections with clear headings and a divider. Keep Decision model in General when the experiment is off. Route Costs setup links to the available settings page. - Make the acknowledgement prompt a multiline template string. Ask for a brief, positive response in the user’s language. - Add settings, connection/model selection, sponsorship, fixed-sample testing, and Costs history. - Add a Vercel AI SDK text service for existing native, routed, Bedrock, and local API connections. - Add durable per-turn requests, a bounded worker, a three-second admission deadline, and one inference attempt. - Integrate task creation, task and agent chat, steering, queued follow-ups, experimental board chat, shared chat intake, and email. - Preserve receipt provenance and exclude receipts from completion, recovery, interaction resolution, and agent wakeups. - Recheck authorization, source validity, real replies, budgets, and destination binding before publication. Preserve accounting for suppressed or uncertain outcomes. - Add provider contracts, database race tests, channel outbox tests, UI tests, Stories, and documentation. Keep decision-model execution unchanged. ## Verification - Local `pnpm -r typecheck`, `pnpm build`, and UI token gates pass after rebase. The UI typecheck and build also pass after the final navigation fixes. All 37 focused navigation tests pass. The first full local `pnpm test:run` invocation reported seven chat failures. All seven passed in isolated reruns after fixture updates and host cleanup. This invocation was stopped after the full final-head CI suite passed. - Initial local database tests hit macOS shared-memory exhaustion. A diagnostic confirmed `shmget: No space left on device` with the system limit of 32 IDs. Three abandoned, unattached PostgreSQL IPC headers were reclaimed. The isolated rerun passed all 31 fast-response and channel tests. The two additional Slack regression cases also passed in a separate rerun. No active database was stopped. - UI token gates pass. Provider contract tests cover all supported API connection types. Fast-response tests cover uniqueness, authorization, budgets, expiry, cancellation, restart, real-reply races, and the experimental flag. - The test drive verified that disabling the experiment hides Connections and redirects its direct URL. Enabling it restores the saved OpenRouter setup. After restart on the final commit, the OpenRouter settings sample returned “Sure, I’ll take care of fixing the border around the settings panel.” in 428 ms. It used 260 input and 31 output tokens and recorded $0.0000576 in reported cost. - Earlier live OpenRouter verification produced a receipt in 1.013 seconds for a new task. The real agent then supplied its substantive answer. A separate settings test took 1.34 seconds, used 246 input and 23 output tokens, and recorded $0.0000361. - Live Slack verification on final commit `24016fa525961ebc7a4acffdc5019ce123970549` passed for a fresh initial task and a follow-up in a disposable bot DM. The initial acknowledgement appeared 2.405 seconds after the Slack message and 1.413 seconds after durable acceptance; the follow-up appeared in 2.322 seconds and 1.160 seconds respectively. The recorded generation/settlement durations were 898 ms and 697 ms. The initial call used 291 input / 39 output tokens and cost $0.00006705; the follow-up used 281 / 47 and cost $0.00007035. - The Slack acknowledgements retained the assigned agent identity and `origin: fast_response`, source-turn references, and no fabricated run ID. A status snapshot after the initial receipt showed the task still `in_progress` with its real execution run. The agent then read the CSV fixture and correctly reported two ready items, two blockers, and their owners. Both replies stayed in the originating DM, and no duplicate generic working message followed the delivered contextual acknowledgements. The `new` command started a fresh conversation session without generating a fast response. - An earlier eligible Slack turn generated a response but suppressed publication. Its reported cost was retained, generic progress remained, and the real agent completed the requested result. This is recorded separately from the two delivered acknowledgements; the history did not expose a precise suppression reason. - Slack verification used real signed provider events, the existing intake/publication paths, and a user-approved temporary webhook-only HTTPS tunnel. Subscriptions were limited to direct-message events. The test bot was paused and the tunnel stopped afterward. Live channel/group-thread and GitHub journeys remain unverified; their mocked tests cover intake, destination binding, publication, and continued underlying work. - Greptile reviewed final commit `24016fa525961ebc7a4acffdc5019ce123970549` at 5/5. Both new review findings are fixed and all threads are resolved. [Final-head CI run](https://github.com/paperclipai/paperclip/actions/runs/38060015730) passed. This includes grouped server/chat/workspace tests, serialized suites, runner checks, browser journeys, typecheck, build, release registry, policy, and the canary dry run. - Manual check: enable Experimental fast responses. Open company Settings → Connections. Select a shared API connection and model. Save and use Test response. Submit a task message and confirm that its receipt does not complete the task. ## Risks - The migration adds receipt and configuration tables plus accounting references. It uses idempotent statements and follows the current migration sequence. - A slow provider, authorization change, or real-agent reply can suppress an acknowledgement. Existing progress feedback remains available. - Unknown provider billing retains a reservation until reconciliation. External deliveries with uncertain outcomes must not be blindly repeated. - Live Slack initial-task and follow-up DM journeys pass. Live Slack channel/group-thread and GitHub journeys remain unverified. The PR remains a draft and records these gaps. Final-head repository CI and automated review pass. ## Model Used OpenAI Codex, based on GPT-6, with reasoning, repository tools, code execution, and browser interaction. The runtime does not expose an exact model snapshot ID or context-window size; these are not asserted. ## Checklist - [x] I have included a thinking path that traces from project context to this change - [x] I have specified the model used (with version and capability details) - [x] I have checked ROADMAP.md and confirmed this PR does not duplicate planned core work - [x] I have searched GitHub for duplicate or related PRs and linked them above - [x] I have either (a) linked existing issues with `Fixes: #` / `Closes #` / `Refs #` OR (b) described the issue in-PR following the relevant issue template - [x] I have not referenced internal/instance-local Paperclip issues or links (only public GitHub `#NNN` / `github.com/paperclipai/paperclip` URLs) - [x] My branch name describes the change (e.g. `docs/...`, `fix/...`) and contains no internal Paperclip ticket id or instance-derived details - [x] I have run tests locally and they pass - [x] I have added or updated tests where applicable - [x] I have updated relevant documentation to reflect my changes - [x] I have considered and documented any risks above - [x] All Paperclip CI gates are green - [x] Greptile is 5/5 with no open P2s, recommendations, or follow-ups - [x] I will address all Greptile and reviewer comments before requesting merge --------- Co-authored-by: Paperclip <noreply@paperclip.ing>
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Company decision models
Decision model setup remains available in Company Settings → General when fast responses are off. Enabling Experimental fast responses in Company Settings → Experimental moves model setup to the Connections page. Company Settings → Connections → Decision model configures one shared API connection for optional Paperclip features. New companies remain unconfigured. A connection manager selects or adds an OpenAI or OpenRouter connection, saves, and can run a small billed setup test. Test answers appear only in that session; request metadata and charges appear under Activity → Costs → Decisions.
Allow company-sponsored background decisions defaults on. Saving authorizes internal background features to charge the selected connection without a responsible human. An explicit off setting survives later edits, including changing the connection or omitting the field from an update. Deleting the selected connection or grant preserves the setting and blocks calls until a valid replacement is selected. Disabling decisions prevents new calls. It does not cancel or erase calls already dispatched.
V1 supports native OpenAI Decisions (gpt-6-luna) and OpenRouter Decisions (typesafe/jev-1.13). It accepts company-owned API keys only. Personal grants, subscription credentials, custom endpoints, fallback chains, images, and public agent/plugin execution tools are outside this version. Decision compatibility is separate from CLI-adapter compatibility.
Internal service
Register a feature once in its server module, then call decisionModelService(db) with trusted server context:
const classifyTask = defineDecisionFeature("tasks.classify");
const service = decisionModelService(db, { budgetHooks });
const context = { companyId, actor: req.actor, feature: classifyTask, issueId };
const available = await service.availability(context);
if (!available.available) return existingBehavior();
const result = await service.decide(context, {
state: { title: task.title },
questions: {
billing: { type: "boolean", instructions: "Is this about billing?" },
team: { type: "choice", instructions: "Which team should handle it?",
criteria: { billing: "Payments", support: "Product support" } },
urgency: { type: "score", instructions: "How urgent is it?",
criteria: ["Routine", "Soon", "Immediately"] },
},
});
The setup test is the only product caller in this release. Future callers must supply the existing budget enforcement hooks, handle unavailable/failure outcomes, and select their own thresholds. Boolean answers are probabilities, choice answers select a category, and scores use the ordered criteria's zero-based positions. Available distributions and provider confidence are preserved in returned answers. succeeded and failed results include an invocation ID and usage with reported, estimated, or unknown cost. Refusals and invalid responses never become invented answers.
availability reads local configuration and permissions only. It does not decrypt credentials, contact a provider, or promise reachability/budget admission. availabilityForRequest() returns a memoizing function; keep that function and its context object within one request. Dispatch never trusts this cached authorization.
Human calls use the authenticated user and retain the connection's audience checks. Agent calls reread the active persisted run and its current responsible user, check that user's current membership/resource access, and require an applicable agent/company connection installation. Task and project references must belong to that run/company. Attribution snapshots the effective identity at dispatch. Explicit internal system contexts additionally require a feature registered with { background: true } and company sponsorship. A denied user/agent call cannot fall back to system context.
Credentials are resolved through the existing secret service immediately before admission, with the actual user/agent/system audit attribution. Authorization, connection/configuration revisions, current run identity, and budgets are rechecked before dispatch. Requests allow 1–20 named questions, text/JSON state, and at most 32 KB serialized request data. Execution is limited to 30 seconds and SDK paid retries are disabled.
Accounting and privacy
decision_invocations records feature, actor/responsible user, applicable task/project/agent/run and identity revision, connection/grant, provider/model, request ID, timing, status, question types/count, token counters, and a cost-ledger reference. It does not store state, question text, answers, or raw provider payloads. SDK input/output telemetry is disabled and provider errors are reduced to bounded codes. These are local database records, not first-party telemetry events.
Cost events have usageKind: decision and may have no agent. Agentless reporting uses Paperclip services. The public agent cost-reporting API still requires an agent; only the internal service receipt path accepts agentless charges. Decision events snapshot responsible-user attribution; historical run costs continue to use their existing attribution rules. Decision events have no heartbeat receipt reference, so run receipt reconciliation cannot count them again.
Admission and settlement use the company accounting lock. Company and applicable agent/project budgets include held reservations and observed spend. Reservations use the largest configured applicable reservation amount. Settlement is idempotent. Explicit provider authentication/validation/rate-limit rejection releases the hold when no model work occurred. Uncertain dispatches, timeouts, and unknown prices remain unpriced with the reservation held. Startup/periodic accounting recovery marks stale invocations interrupted without resubmitting them. Use the existing audited cost adjustment workflow to resolve the charge and release its hold, including a verified zero charge when appropriate.
OpenRouter-reported USD costs are converted to fractional cents. OpenAI uses a dedicated, versioned Decisions rate snapshot: $0.10 per million input tokens for the bounded short requests at the native default endpoint. No chat-model price is substituted. Missing usage or an unsupported rate stays unknown; it is never displayed as a free request. The ledger retains seven decimal places in cents. Pricing provenance accompanies the cost event and remains available to accounting corrections.
History follows company cost visibility and rechecks task access before returning task/run links. It shows the latest 100 requests in the selected date window. Input/output contents remain absent after refresh.
HTTP surface
All paths are under /api/companies/:companyId/decision-model:
| Method/path | Access and behavior |
|---|---|
GET / |
Board; returns manager capability and settings/compatible choices to connection managers |
PUT / |
Connection manager; validates and audits configuration |
GET /availability |
Authenticated company caller; local authorization check |
POST /test |
Connection manager; fixed server-owned three-question sample, ignoring client prompts/identity |
GET /history |
Existing company cost-read rules; date bounds and limit up to 500 |
There is no general HTTP decision execution endpoint.
Provider dependencies and verification
The experimental Vercel contract is hidden behind Paperclip-owned types. Dependencies are pinned to ai@7.0.130, @ai-sdk/openai@4.0.86, and @openrouter/ai-sdk-provider@3.1.0. That OpenRouter release calls its compatible model factory evaluationModel; the wrapper adapts it to the current Decisions interface. Upgrade these together and rerun native wire-format tests.
CI owns lockfile updates. Before a direct Docker build of a feature checkout whose dependency manifests changed, refresh the local build context with pnpm install --resolution-only --ignore-scripts --no-frozen-lockfile. Do not commit that generated lockfile; the hosted Docker workflow performs the same preparation and the lockfile bot updates master.
References: OpenAI Decisions, Vercel AI SDK, OpenRouter Decisions.
Automated coverage lives in the provider contract and database-backed decision service tests. Provider tests use actual pinned SDK adapters with simulated HTTP responses; they do not establish live account/model availability. Storybook's Decision models group uses production components and includes settings states, metadata history, and a settings-to-history journey. A live acceptance check must run the fixed setup test with each authorized shared provider connection and inspect the corresponding persisted invocation/charge. Record live and simulated evidence separately.