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e37ab23dbc |
fix: hold an agent's new work while its provider usage limit is active (#19246)
## Thinking Path > - Paperclip is the open source app people use to manage AI agents for work > - Routine-driven agents run on the native Runner through ACP harnesses such as Claude > - When the agent's provider account runs out of allowance, every new wake for that agent fails the same way > - The ACP harness reported the exhausted allowance as a generic "terminal limit failure" with an `unknown` category, so Paperclip could not tell it from a context or turn limit > - Paperclip recorded a reset time only for the failing run's own startup retry; other wakes of the same agent kept dispatching, each spent about two minutes on workspace setup, and then failed > - This pull request classifies the limit, keeps its reset time, and holds the agent's new work until that reset > - The benefit is that a limited agent stops burning runs, shows a clear "waiting for usage limit reset" state with a time, and resumes its queued work after the reset ## Linked Issues or Issue Description Refs #13148 Refs #13379 **What happened?** A routine-driven Claude agent on the native Runner failed 29 times in about 15 hours. 20 runs failed with `native_provider_terminal_failed` and "ACP agent reported a terminal limit failure." The recorded provider failure had category `unknown`. 6 runs failed with `provider_session_open_rejected`. Their `session.open` result is `command_execution_failed` with classification `provider_rate_limit`, and the provider failure is HTTP 429 `rate_limit` ("would exceed your account's rate limit"). The startup retry of one such run recorded a cooldown until one hour later. A new wake for a different task of the same agent dispatched 16 minutes later, spent two minutes on workspace setup, and failed with the same 429. Separately, 4 runs failed with "Project authentication conflicts with this agent's managed AI connection". That message did not say which file or setting conflicted. The same message was also shown when the check could not finish. **What did you expect?** A provider usage limit is classified distinctly. Paperclip records the reset time when the provider reports one. New work for that agent waits for the reset with a visible reason. Queued work resumes after the reset, and no doomed run starts. A configuration conflict is reported only when one is found, and the message names the file to fix. **Steps to reproduce** 1. Use a native Runner agent with a Claude ACP harness whose account is rate limited or out of usage. 2. Let a routine or assignment wake the agent on several tasks. 3. See each run fail with a generic terminal limit failure or a `session.open` rejection, and see new runs keep starting. ## What Changed - Runner: The ACPX turn now receives the typed AIR session failure (`onTerminalSessionFailure`) through the runtime host and the ACPX port. The sidecar adds the provider's title to the provider failure message. Only a rate-limit or quota title becomes `rate_limit` or `quota_exhausted`. Context, turn and configured budget limits stay `unknown`. The failure details stay private. - Server: A native `turn.failed` with a `rate_limit` or `quota_exhausted` provider failure is now `native_provider_usage_limit`, the same code as the Codex usage-limit terminal. - Server: `agentProviderLimitCooldown` (extracted from the startup retry) also reads a reset clock in the provider's wording, such as "resets 2am (UTC)". The clock parser moved from the recovery service to `provider-quota-reset.ts` without changes. - Server: New `heartbeat/provider-limit-wait.ts`. Before any workspace or provider work, a queued run for an agent with an active provider limit is cancelled as `provider_limit_wait`. The run records the reset time, whether the provider reported it, the category and the run that reported the limit. Paperclip schedules one retry of the same wake at the reset through the existing AI connection wait lane. That lane does not consume the failure retry budget. Manual runs, recovering runs, conversation turns and pool-routed connections are not held. - Server: The execution projection shows "Waiting for usage limit reset" with the reset time and the next step. - Server: Only a found project authentication conflict is a configuration failure. Its message names the project file and the settings to remove. A check that cannot finish (timeout or another exit code) is now an ordinary failure, not a configuration conflict. - Docs: `doc/execution-semantics.md` describes the agent-level limit wait. ## Verification Red before the fix, green after: - `server/src/__tests__/heartbeat-provider-limit-wait.test.ts`: An automation wake after a 429 `session.open` rejection dispatched the adapter before the fix. Now the run is cancelled as `provider_limit_wait` and a scheduled retry exists at the reset. After the reset passes, the retry is promoted and the work succeeds. A manual run, a later success, expired evidence and an unclassified terminal still dispatch. - `native-startup-retry.integration.test.ts`: "reads the reset clock from an ACP terminal limit failure's provider wording" (it fell back to one hour before). - `native-session-executor.test.ts`: An ACP `turn.failed` with a typed `quota_exhausted` or `rate_limit` failure is a usage-limit terminal; `unknown` is not. - `packages/paperclip-runner/src/drivers/provider-failure.test.ts`: A typed AIR limit title is kept and classified; context, turn and budget limits are not; details do not leak. - `execution-projection.test.ts`, `ai-connections.test.ts`: The wait label, and conflict versus unfinished check. - Safety cases: `runtime-host.test.ts` and `codex-runtime-adapter.test.ts` forward the callback. The existing startup retry, provider capacity, recovery classification, legacy reconciliation, retry scheduling and execution configuration suites pass. Commands: - `cd server && npx vitest run src/__tests__/heartbeat-provider-limit-wait.test.ts src/__tests__/ai-connections.test.ts src/services/native-runtime/ src/services/recovery/ src/services/execution-projection.test.ts src/services/legacy-execution-recovery.test.ts src/__tests__/heartbeat-retry-scheduling.test.ts src/__tests__/heartbeat-execution-configuration.test.ts` - `cd packages/paperclip-runner && npx vitest run src/drivers/provider-failure.test.ts src/drivers/acpx/runtime-host.test.ts src/drivers/acpx/codex-runtime-adapter.test.ts src/cli/acpx-runtime-sidecar.test.ts` - `tsc --noEmit` for server and paperclip-runner; the ACPX sidecar and provider-failure contract checks pass. I did not run a live provider limit on staging. The live evidence is the staging run records for the affected agent, which I read only. ## Risks - The limit evidence is per agent, not per account. If the board changes the agent's AI connection, automatic wakes can still wait until the old reset (at most one hour when no reset was reported, and at most one day). A manual run is not held, and one successful run clears the evidence. - A new wake that arrives during a limit is now cancelled and retried at the reset, instead of failing. The task stays in its status, and the run shows the reset time. - The Runner change takes effect when the provider pack is rebuilt and deployed. Until then, the server still holds new work using the existing `rate_limit` evidence from `session.open` rejections. - A turn terminal with a typed rate limit or quota is now `native_provider_usage_limit` instead of `native_provider_terminal_failed`. Both are terminal and board-owned. The recovery text now asks the board to restore provider usage capacity. > For core feature work, check [`ROADMAP.md`](ROADMAP.md) first and discuss it in `#dev` before opening the PR. Feature PRs that overlap with planned core work may need to be redirected — check the roadmap first. See `CONTRIBUTING.md`. ## Model Used - Claude Opus 5.5 (`claude-opus-5-5`), Anthropic, used through Claude Code with tool use (shell, file edits, browser reads of staging run records) and extended reasoning. ## Checklist - [x] I have included a thinking path that traces from project context to this change - [x] I have specified the model used (with version and capability details) - [x] I have checked ROADMAP.md and confirmed this PR does not duplicate planned core work - [x] I have searched GitHub for duplicate or related PRs and linked them above - [x] I have either (a) linked existing issues with `Fixes: #` / `Closes #` / `Refs #` OR (b) described the issue in-PR following the relevant issue template - [x] I have not referenced internal/instance-local Paperclip issues or links (only public GitHub `#NNN` / `github.com/paperclipai/paperclip` URLs) - [x] My branch name describes the change (e.g. `docs/...`, `fix/...`) and contains no internal Paperclip ticket id or instance-derived details - [x] I have run tests locally and they pass - [x] I have added or updated tests where applicable - [x] I have updated relevant documentation to reflect my changes - [x] I have considered and documented any risks above - [x] All Paperclip CI gates are green - [x] Greptile is 5/5 with no open P2s, recommendations, or follow-ups - [x] I will address all Greptile and reviewer comments before requesting merge 🤖 Generated with [Claude Code](https://claude.com/claude-code) --------- Co-authored-by: Claude Opus 5.5 <noreply@anthropic.com> |
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909d86b59a |
fix(native): retry runs that fail before provider work (#18854)
## Thinking Path > - Paperclip is the open source app people use to manage AI agents for work. > - Native runs start the provider through Runner. `session.open` starts the provider session before any prompt. > - When `session.open` fails, the server records the generic `native_session_interrupted`. Recovery evidence then reports `ambiguous_state`, so the first failure blocks the task with no automatic retry. > - The failure is often temporary. On one instance an agent's provider account hit its usage limit. For about 14 hours every later run failed at `session.open`, and 47 tasks stayed blocked. Outside limit windows, the same error also occurs once and a later retry succeeds. > - The server already has a bounded same-run bootstrap retry for failures that are proven to come before provider work. It did not recognize this failure, and it did not consider a known provider limit. > - This pull request classifies a definite `session.open` failure as a pre-session failure. Bootstrap retries back off and wait out a known provider limit. The task is blocked only after the shared budget is used, with a clear reason. > - The benefit is that a temporary startup failure or a provider limit no longer strands tasks on the first failure, and every existing replay guard stays in force. ## Linked Issues or Issue Description Refs #18847. That pull request keeps the provider cause on `session.open` rejections and names typed categories (for example `classification=provider_rate_limit`). This change does not depend on it. With #18847, a typed limit at `session.open` uses the same cooldown path, because the server reads the cause with `providerFailureFromError`. Refs #18622, which added the `ProviderFailure` cause. Refs #13993, an open change about legacy adapter startup backoff; it does not touch the native recovery path. **What happened?** A native run (`paperclip_runner`) failed at `session.open` before any prompt: `ACPX sidecar command session.open was rejected (retryable=false, classification=session_ensure_failed)`. The server recorded `native_session_interrupted`. Recovery evidence had no checkpoint and no provider event, but the cause was not in the pre-session list, so the mode was `ambiguous_state`. The coordinator went to `terminal_failure`, a board-owned `active_run_watchdog` action was created, and the task was set to `blocked` on the first failure. During a provider usage limit, every later run of the agent failed the same way, so each task was blocked. **Expected behavior** A run that provably failed before provider work retries automatically, with backoff and a bounded budget. If the agent has a known provider limit, the retry waits for the cooldown. The task is blocked only when the budget is used, and the recovery action explains why. A run where provider work may have started is never replayed. **Steps to reproduce** 1. Make Runner reject `session.open` for a native run (for example a provider at its usage limit). 2. Observe the coordinator: `terminal_failure`, `recoveryMode: "ambiguous_state"`, `providerSessionEstablished: false`. The task is `blocked`. 3. The new `native-startup-retry.integration.test.ts` reproduces this with a real database and the executor. **Paperclip version or commit** `master` at `5877d751c0e`. **Deployment mode** Native Runner with an ACPX Claude provider. The fix is in the server and is not specific to one deployment mode. ## What Changed - `nativeSessionFailureSourceCode` returns a new cause, `provider_session_open_rejected`, when Runner reports that `session.open` failed or was rejected. Those outcomes are definite, and the command runs before any prompt. An `indeterminate` outcome stays `native_session_interrupted`. Earlier, more specific causes (for example a missing runtime package) keep their classification. - `nativeProviderRecoveryEvidence` treats the new cause as pre-session. The durable evidence still decides. A bootstrap retry happens only with no provider session, no provider event and no checkpoint. Otherwise the mode stays `ambiguous_state` and the task is blocked as before. - New module `native-runtime/native-startup-retry.ts` plans each bootstrap retry. It is called only for `bootstrap_retry` mode. - Backoff: the existing `infrastructureRetryDelayMs` (about 30 s, then about 60 s, plus or minus 20 %). The jitter derives from the run and attempt, and it is persisted with `nextAttemptAt`. - Limit cooldown: evidence is a `rate_limit` or `quota_exhausted` provider failure on the current failure (the #18847 shape), or on an agent run that started in the last 24 hours. A `native_provider_usage_limit` or `provider_quota` error code also counts. The cooldown is the provider's `retryAt` (or `retryNotBefore`), or one hour after the failure when no reset time is known. A later successful run of the agent clears older evidence. The cooldown is capped at 24 hours. The retry runs after the cooldown plus the backoff delay. - A failed evidence read is logged and falls back to plain backoff, so it cannot stop the failure from settling. - The budget does not change: three provider attempts, shared with checkpoint resumes and replacements. When it is used, the coordinator records `native_session_retry_exhausted`. The task is blocked, and the board-owned action says: "Provider startup failed on 3 attempts before any provider work began. Automatic retries are stopped." When a limit is known, the message includes the expected reset time. - While a retry waits, the coordinator detail, the recovery action evidence and the scheduled wake record `providerCooldownAt`. The next action names the reset time, and the task projection shows "Retry scheduled". - `PROVIDER_LIMIT_DEFAULT_COOLDOWN_MS` (one hour) moves to `system-recovery-state.ts`. The legacy provider-quota recovery default now refers to it. The value does not change. - A chat retry of an exhausted `provider_session_open_rejected` run is accepted like the other pre-provider causes. The existing proofs still apply. - `doc/execution-semantics.md` describes the backoff, the cooldown and the exhausted state. ## Verification - Red: before the fix, the first new integration case failed. The coordinator was `terminal_failure` with `recoveryMode: "ambiguous_state"`, `originalFailureCode: "native_session_interrupted"` and `providerSessionEstablished: false`, and the task was `blocked`. Four more cases failed the same way. The two never-retry cases passed before and after the fix. - Green: `npx vitest run src/services/native-runtime/native-startup-retry.integration.test.ts` in `server` (embedded PostgreSQL, the real executor, and the real resume claim). 8 cases pass: - a rejected `session.open` is retried with backoff (attempt 1 in 24 to 36 s, attempt 2 in 48 to 72 s), and the task stays `in_progress` with an agent-owned action and a `resume_native_run` wake; - after three attempts the task is blocked, the action is board-owned with the clear reason, and the resume claim refuses another attempt; - a recent limit failure holds the retry until one hour after that failure, and the claim refuses it before the cooldown; - a provider reset time from an earlier run, or from the startup failure itself, sets the cooldown; - a distant reset time holds the retry for at most one day; - a later success, another agent's limit, and an expired limit do not delay the retry; - a durable provider event, or an indeterminate `session.open` outcome, still blocks the task with `ambiguous_state` and no retry. - `native-session-executor.test.ts`: all 1,087 tests pass, including a new classification case for `failed`, `rejected`, `indeterminate` and a different command. - `chat-channels.integration.test.ts -t "requires terminal-safe native ownership for an exact chat retry"`: 23 pass, including the new `session_open` case. That case fails without the list change. - Related suites pass: native session resumption, native provider failure, capacity and overload integration tests, provider failure classification, native status arbiter corpus, native restart recovery. - `npx tsc --noEmit -p server` passes. `git diff --check` passes. - [GitHub CI](https://github.com/paperclipai/paperclip/actions/runs/41713988964) is green on head `32561aa335d`. This includes `ci / verify`, `ci / e2e`, typecheck, build, all server, chat and workspace groups, all serialized server suites, and all Runner checks, which run the native-runtime server tests. In the first attempt, eleven jobs stopped because their runners received a shutdown signal; no test reported a failure. A rerun of those jobs passed. - A local run of the whole `server/src/services/native-runtime` directory was stopped before completion because it runs serially for a long time. CI ran those files. - Runtime dependency: the new work is one indexed query (`company_id`, `agent_id`, `started_at`) with `LIMIT 20`. It runs only when a bootstrap retry is planned or exhausted, not on the normal path. No new timer or polling: the wait uses the existing persisted `nextAttemptAt` deadline and the existing resume dispatch. - Not verified: a live provider account at its usage limit, and a live remote sandbox that waits through a full cooldown. The full repository suite was not run locally; CI ran it. ## Risks - A task that waits for a cooldown stays `in_progress` with its execution lock, for up to one day. This is the existing same-run retry state. Stop, reassignment, pause and an explicit Retry keep their current behavior through the existing claim checks. - During the wait the failed run keeps its environment lease in the same way as any same-run retry. A remote lease with an unexported prepared workspace is retained by the orphaned-lease sweep until the retry runs. Other active leases of the failed run are released after the usual five minutes, and the retry acquires a new one. - A `rate_limit` failure without a reset time (for example a short HTTP 429) delays only startup-failure retries of that agent, by up to one hour. Normal runs are not delayed, and a later success clears the evidence. - A startup failure that needs user action (for example a sign-in failure) now uses two automatic retries, about 90 seconds in total, before the task is blocked. Before, it was blocked at once with an ambiguous reason. - The agent's other queued runs are not held during a cooldown. Each one fails at `session.open` without provider work and then waits for the same cooldown. An agent-wide admission hold has no clean extension point in the current queue, so it is not part of this change. - Re-arming consumed scheduled monitors is out of scope. This change makes it matter less: a run that consumed a monitor wake now retries itself on the same run. A monitor that a run consumed before its retry budget was used stays consumed. - No schema or API change. The new error code appears on runs and in run error codes. > For core feature work, check [`ROADMAP.md`](ROADMAP.md) first and discuss it in `#dev` before opening the PR. Feature PRs that overlap with planned core work may need to be redirected — check the roadmap first. See `CONTRIBUTING.md`. ## Model Used Anthropic Claude Opus 5.5 (`claude-opus-5-5`) through Claude Code, with extended reasoning and tool use (shell, file editing, test execution). The host does not expose the context-window size. ## Checklist - [x] I have included a thinking path that traces from project context to this change - [x] I have specified the model used (with version and capability details) - [x] I have checked ROADMAP.md and confirmed this PR does not duplicate planned core work - [x] I have searched GitHub for duplicate or related PRs and linked them above - [x] I have either (a) linked existing issues with `Fixes: #` / `Closes #` / `Refs #` OR (b) described the issue in-PR following the relevant issue template - [x] I have not referenced internal/instance-local Paperclip issues or links (only public GitHub `#NNN` / `github.com/paperclipai/paperclip` URLs) - [x] My branch name describes the change (e.g. `docs/...`, `fix/...`) and contains no internal Paperclip ticket id or instance-derived details - [x] I have run tests locally and they pass - [x] I have added or updated tests where applicable - [x] I have updated relevant documentation to reflect my changes - [x] I have considered and documented any risks above - [x] All Paperclip CI gates are green - [x] Greptile is 5/5 with no open P2s, recommendations, or follow-ups - [x] I will address all Greptile and reviewer comments before requesting merge Co-authored-by: Paperclip <noreply@paperclip.ing> |