diff --git a/ui/src/components/EntityRow.test.tsx b/ui/src/components/EntityRow.test.tsx
index 90e7666f1e7..fc7d9c6dac7 100644
--- a/ui/src/components/EntityRow.test.tsx
+++ b/ui/src/components/EntityRow.test.tsx
@@ -46,4 +46,37 @@ describe("EntityRow", () => {
     const markup = renderToStaticMarkup(<EntityRow title="Alpha" />);
     expect(markup).toContain("min-w-0 flex-1");
   });
+
+  it("gives the title a min-width floor and lets meta shrink under titlePriority (PAP-12988)", () => {
+    const markup = renderToStaticMarkup(
+      <EntityRow
+        title="Alpha"
+        titlePriority
+        meta={<span data-testid="meta-cell">chips</span>}
+      />,
+    );
+
+    // The name keeps a usable floor instead of collapsing to zero...
+    expect(markup).toContain("min-w-[6rem]");
+    // ...and the meta cluster is the item that yields (shrinks), not the title.
+    expect(markup).toContain("min-w-0 shrink");
+    expect(markup).not.toContain('class="flex items-center gap-2 shrink-0"');
+  });
+
+  it("stacks a secondaryRow on its own line beneath the main row (PAP-12988)", () => {
+    const markup = renderToStaticMarkup(
+      <EntityRow
+        title="Alpha"
+        titlePriority
+        meta={<span>chips-inline</span>}
+        secondaryRow={<span data-testid="secondary-cell">chips-stacked</span>}
+      />,
+    );
+
+    // The secondary content renders, and the shell switches from a single flex
+    // row to a stacked block layout so the cluster gets its own full-width line.
+    expect(markup).toContain("secondary-cell");
+    expect(markup).toContain("chips-stacked");
+    expect(markup).not.toMatch(/^<div class="flex items-center gap-3 px-4/);
+  });
 });
diff --git a/ui/src/components/EntityRow.tsx b/ui/src/components/EntityRow.tsx
index abc734280d0..246d94d869f 100644
--- a/ui/src/components/EntityRow.tsx
+++ b/ui/src/components/EntityRow.tsx
@@ -20,6 +20,21 @@ interface EntityRowProps {
   className?: string;
   titleClassName?: string;
   reserveSubtitleSpace?: boolean;
+  /**
+   * Make the title (the row's primary identifier) win the flex fight: it keeps a
+   * usable min-width floor and ellipsizes, while the `meta` cluster is the item
+   * that shrinks (and can wrap its own children). Without this, a wide `meta`
+   * cluster starves the title down to zero at narrow widths. Opt-in so existing
+   * callers keep the "title shrinks first" behavior.
+   */
+  titlePriority?: boolean;
+  /**
+   * Optional content rendered on its own full-width line beneath the main row.
+   * Use this for a chip/action cluster that would otherwise starve the title at
+   * narrow widths — gate it with `xl:hidden` and keep the inline copy in `meta`
+   * behind `hidden xl:flex` so wide layouts are unchanged.
+   */
+  secondaryRow?: ReactNode;
 }
 
 export function EntityRow({
@@ -35,10 +50,15 @@ export function EntityRow({
   className,
   titleClassName,
   reserveSubtitleSpace,
+  titlePriority,
+  secondaryRow,
 }: EntityRowProps) {
   const isClickable = !!(to || onClick);
-  const classes = cn(
-    "flex items-center gap-3 px-4 py-2 text-sm border-b border-border last:border-b-0 transition-colors",
+  const shellClasses = cn(
+    // When a secondaryRow is present the shell stacks (main line + secondary
+    // line); otherwise the shell itself is the single flex row.
+    secondaryRow ? "block" : "flex items-center gap-3",
+    "px-4 py-2 text-sm border-b border-border last:border-b-0 transition-colors",
     isClickable && "cursor-pointer hover:bg-accent/50",
     selected && "bg-accent/30",
     className
@@ -47,7 +67,15 @@ export function EntityRow({
   const content = (
     <>
       {leading && <div className="flex items-center gap-2 shrink-0">{leading}</div>}
-      <div className={cn("min-w-0", !meta && "flex-1", titleClassName)}>
+      <div
+        className={cn(
+          // `titlePriority` gives the name a floor so it ellipsizes instead of
+          // collapsing to zero; otherwise the title may shrink to nothing.
+          titlePriority ? "min-w-[6rem]" : "min-w-0",
+          !meta && "flex-1",
+          titleClassName,
+        )}
+      >
         <div className="flex items-center gap-2">
           {identifier && (
             <span className="text-xs text-muted-foreground font-mono shrink-0 relative top-(--sz-1px)">
@@ -65,23 +93,46 @@ export function EntityRow({
           </p>
         )}
       </div>
-      {meta && <div className="flex items-center gap-2 shrink-0">{meta}</div>}
+      {meta && (
+        <div
+          className={cn(
+            "flex items-center gap-2",
+            // In title-priority mode the meta cluster yields (shrinks/wraps)
+            // before the name does; otherwise it holds its width.
+            titlePriority ? "min-w-0 shrink" : "shrink-0",
+          )}
+        >
+          {meta}
+        </div>
+      )}
       {meta && <div className="flex-1" />}
       {trailing && <div className="flex items-center gap-2 shrink-0">{trailing}</div>}
     </>
   );
 
+  // With a secondaryRow, wrap the main line in its own flex row and stack the
+  // secondary content beneath it (indented to align under the title, past the
+  // leading capsule). Without it, `content` is rendered directly (unchanged).
+  const body = secondaryRow ? (
+    <>
+      <div className="flex items-center gap-3">{content}</div>
+      <div className="mt-1 pl-5">{secondaryRow}</div>
+    </>
+  ) : (
+    content
+  );
+
   if (to) {
     return (
-      <Link to={to} className={cn("no-underline text-inherit", classes)} onClick={onClick}>
-        {content}
+      <Link to={to} className={cn("no-underline text-inherit", shellClasses)} onClick={onClick}>
+        {body}
       </Link>
     );
   }
 
   return (
-    <div className={classes} onClick={onClick}>
-      {content}
+    <div className={shellClasses} onClick={onClick}>
+      {body}
     </div>
   );
 }
diff --git a/ui/src/components/SidebarAgents.tsx b/ui/src/components/SidebarAgents.tsx
index cea2fdaeb80..4def4ef4080 100644
--- a/ui/src/components/SidebarAgents.tsx
+++ b/ui/src/components/SidebarAgents.tsx
@@ -151,17 +151,10 @@ function SidebarAgentItem({
       : isPaused && hasInvalidOrgChain
         ? "Invalid org chain"
       : pauseResumeLabel;
-  const trailingLabelParts: string[] = [];
-  if (builtInStatus) {
-    trailingLabelParts.push(
-      builtInStatus === "pending_approval"
-        ? "Built-in, pending approval"
-        : builtInStatus === "needs_setup"
-          ? "Built-in, needs setup"
-          : "Built-in",
-    );
-  }
-  if (hasInvalidOrgChain) trailingLabelParts.push("Invalid reporting chain");
+  const trailingLabel = [
+    builtInStatus ? `Built-in agent ${builtInStatus.replace(/_/g, " ")}` : null,
+    hasInvalidOrgChain ? "Invalid reporting chain" : null,
+  ].filter(Boolean).join(", ") || undefined;
 
   // C11 (DECISION-SHEET.md): the row itself is a SidebarNavItem, so agent rows
   // share the nav-row chrome (type, active state, rail tooltip, live dot).
@@ -180,7 +173,7 @@ function SidebarAgentItem({
       )}
       trailing={
         builtInStatus || hasInvalidOrgChain ? (
-          <span className="flex min-w-0 shrink-0 items-center gap-1">
+          <span className="ml-1 flex shrink-0 items-center gap-1">
             {builtInStatus ? (
               <>
                 <BuiltInAgentBadge compact />
@@ -193,7 +186,7 @@ function SidebarAgentItem({
           </span>
         ) : undefined
       }
-      trailingLabel={trailingLabelParts.length > 0 ? trailingLabelParts.join(", ") : undefined}
+      trailingLabel={trailingLabel}
       liveAccessory={
         agent.pauseReason === "budget" ? <BudgetSidebarMarker title="Agent paused by budget" /> : undefined
       }
diff --git a/ui/src/pages/Agents.tsx b/ui/src/pages/Agents.tsx
index 448e0a12240..38a85068c1d 100644
--- a/ui/src/pages/Agents.tsx
+++ b/ui/src/pages/Agents.tsx
@@ -314,6 +314,32 @@ export function Agents() {
     const agentJoinLeavePending = agentPending && membershipMutation.variables?.starred === undefined;
     const agentStarred = isStarred(membershipsQuery.data, "agent", agent.id);
     const builtInState = builtInByAgentId.get(agent.id);
+    // Provenance badge + lifecycle chip + inline `Set up`. Rendered inline in
+    // `meta` at xl (where there's room and the meta columns align) and on a
+    // dedicated full-width line beneath the name below xl, so the chips never
+    // starve the name — the row's primary identifier — at narrow widths.
+    const builtInCluster = builtInState ? (
+      <>
+        <BuiltInAgentBadge />
+        <BuiltInLifecycleChip status={builtInState.status} />
+        {builtInState.status === "needs_setup" && (
+          <span
+            onClick={(e) => {
+              e.preventDefault();
+              e.stopPropagation();
+            }}
+          >
+            <Button
+              size="xs"
+              variant="outline"
+              onClick={() => setConfigureState(builtInState)}
+            >
+              Set up
+            </Button>
+          </span>
+        )}
+      </>
+    ) : null;
     return (
       <EntityRow
         key={agent.id}
@@ -323,6 +349,10 @@ export function Agents() {
         // columns line up vertically. Agent names vary in width, so
         // a content-sized title (`min-w-(--sz-7rem)`) shifted meta's start per row.
         titleClassName="w-56"
+        // The name is the row's primary identifier: keep it above a usable
+        // floor and let the badge/action cluster shrink & wrap instead of
+        // letting the chips starve the name to zero at narrow widths (PAP-12988).
+        titlePriority
         subtitle={`${roleLabels[agent.role] ?? agent.role}${agent.title ? ` - ${agent.title}` : ""}`}
         to={agentUrl(agent)}
         className={cn(
@@ -335,30 +365,18 @@ export function Agents() {
         ) : (
           <AgentStatusCapsule status={agent.status} />
         )}
+        secondaryRow={
+          builtInCluster ? (
+            <div className="xl:hidden flex flex-wrap items-center gap-1.5">
+              {builtInCluster}
+            </div>
+          ) : undefined
+        }
         meta={
           <div className="flex items-center gap-3">
-            {builtInState && (
-              <div className="flex items-center gap-1.5">
-                {/* Provenance sits immediately after the name, then the
-                    lifecycle chip; the real agent status stays in `trailing`. */}
-                <BuiltInAgentBadge />
-                <BuiltInLifecycleChip status={builtInState.status} />
-                {builtInState.status === "needs_setup" && (
-                  <span
-                    onClick={(e) => {
-                      e.preventDefault();
-                      e.stopPropagation();
-                    }}
-                  >
-                    <Button
-                      size="xs"
-                      variant="outline"
-                      onClick={() => setConfigureState(builtInState)}
-                    >
-                      Set up
-                    </Button>
-                  </span>
-                )}
+            {builtInCluster && (
+              <div className="hidden xl:flex items-center gap-1.5">
+                {builtInCluster}
               </div>
             )}
             <div className="hidden xl:flex items-center gap-3">
@@ -630,8 +648,11 @@ function OrgTreeNode({
         ) : (
           <AgentStatusCapsule status={node.status} />
         )}
-        <div className="flex-1 min-w-(--sz-7rem) flex items-center gap-2">
-          <div className="min-w-0">
+        <div className="flex-1 min-w-0 flex flex-wrap items-center gap-2">
+          {/* Name floor + `truncate` keeps the primary identifier readable; the
+              cluster wraps to a second line under pressure instead of starving
+              the name at narrow widths (PAP-12988). */}
+          <div className="min-w-[7rem] truncate">
             <span className="text-sm font-medium">{node.name}</span>
             <span className="text-xs text-muted-foreground ml-2">
               {roleLabels[node.role] ?? node.role}
diff --git a/ui/storybook/stories/built-in-agents.stories.tsx b/ui/storybook/stories/built-in-agents.stories.tsx
index b623bde2c14..04a52ce5d27 100644
--- a/ui/storybook/stories/built-in-agents.stories.tsx
+++ b/ui/storybook/stories/built-in-agents.stories.tsx
@@ -66,6 +66,42 @@ const notProvisionedState: BuiltInAgentState = {
   pauseReason: null,
 };
 
+/**
+ * Mirrors Agents.tsx renderAgentRow: the built-in cluster sits inline in `meta`
+ * at xl and drops to a full-width `secondaryRow` beneath the name below xl, with
+ * `titlePriority` giving the name a floor so it never collapses (PAP-12988).
+ */
+function RosterRow({
+  name,
+  lifecycle,
+  status,
+}: {
+  name: string;
+  lifecycle?: "needs_setup" | "pending_approval";
+  status: string;
+}) {
+  const cluster = (
+    <>
+      <BuiltInAgentBadge />
+      {lifecycle && <BuiltInLifecycleChip status={lifecycle} />}
+      {lifecycle === "needs_setup" && (
+        <Button size="xs" variant="outline">Set up</Button>
+      )}
+    </>
+  );
+  return (
+    <EntityRow
+      title={name}
+      titleClassName="w-56"
+      titlePriority
+      subtitle="General"
+      secondaryRow={<div className="xl:hidden flex flex-wrap items-center gap-1.5">{cluster}</div>}
+      meta={<div className="hidden xl:flex items-center gap-1.5">{cluster}</div>}
+      trailing={<AgentStatusBadge status={status} />}
+    />
+  );
+}
+
 function SectionLabel({ children }: { children: React.ReactNode }) {
   return (
     <p className="text-[11px] font-semibold uppercase tracking-wide text-muted-foreground">
@@ -89,40 +125,15 @@ export const SurfaceGallery: Story = {
       <div className="space-y-3">
         <SectionLabel>Board 1 — Roster rows</SectionLabel>
         <div className="rounded-lg border border-border divide-y divide-border">
-          <EntityRow
-            title="Briefs Agent"
-            subtitle="General"
-            meta={
-              <div className="flex items-center gap-1.5">
-                <BuiltInAgentBadge />
-                <BuiltInLifecycleChip status="needs_setup" />
-                <Button size="xs" variant="outline">Set up</Button>
-              </div>
-            }
-            trailing={<AgentStatusBadge status="idle" />}
-          />
-          <EntityRow
-            title="Learning Agent"
-            subtitle="General"
-            meta={
-              <div className="flex items-center gap-1.5">
-                <BuiltInAgentBadge />
-              </div>
-            }
-            trailing={<AgentStatusBadge status="active" />}
-          />
-          <EntityRow
-            title="Briefs Agent"
-            subtitle="General"
-            meta={
-              <div className="flex items-center gap-1.5">
-                <BuiltInAgentBadge />
-                <BuiltInLifecycleChip status="pending_approval" />
-              </div>
-            }
-            trailing={<AgentStatusBadge status="idle" />}
-          />
+          <RosterRow name="Briefs Agent" lifecycle="needs_setup" status="idle" />
+          <RosterRow name="Learning Agent" status="active" />
+          <RosterRow name="Briefs Agent" lifecycle="pending_approval" status="idle" />
         </div>
+        <p className="text-[11px] text-muted-foreground">
+          Resize below the <code>xl</code> breakpoint to see the badge/action
+          cluster drop to a second line so the agent name never collapses
+          (PAP-12988).
+        </p>
       </div>
 
       <div className="space-y-3">